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Empire Subaru of Huntington
Huntington, NY
705 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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705 Reviews of Empire Subaru of Huntington
September 03, 2025
Though they were exceedingly busy, customer service gave me a loaner to free me from a long wait and went on to take care of the emergency that brought me there. The battery had died, requiring a jump star me a loaner to free me from a long wait and went on to take care of the emergency that brought me there. The battery had died, requiring a jump start at the medical building, and I didn't dare take a chance on that happening again over Labor Day weekend. The battery was replaced at no charge as it failed while under warranty. I appreciate the integrity and customer care of the Service Division at Empire ever since 2018 when I bought my Forester. Thank youmm Team. More
by radiantglory
Employees Worked With
Sal, Elvie
August 31, 2025
Empire Subaru of Huntington is unlike any other dealership. Ian is the best. Polite, professional and listens to your needs. He is transparent and makes the process of owning a car easy! dealership. Ian is the best. Polite, professional and listens to your needs. He is transparent and makes the process of owning a car easy! More
by PJGalv
Employees Worked With
Ian Todd Sales Department
August 22, 2025
Update to previous (negative) review. Some services that were automatically included in the 30 month service (as specified in the “Warranty & Maintenance Booklet”) now must be specified Some services that were automatically included in the 30 month service (as specified in the “Warranty & Maintenance Booklet”) now must be specified separately. My belief that I was being subjected to an aggressive upsell to buy an expensive service that had been included on a previous service visit (as had been the case for most of the 13 and-a-half years that I have owned the vehicle) turned out to be erroneous. The issue has been resolved to my satisfaction and I will continue to be a customer of Empire Subaru More
by Answerman
Employees Worked With
Rich in Service
August 05, 2025
Service at Empire is always a great experience thanks to Rich Ciarletta and the service manager Sal Modica SR. They are both friendly and efficient. The techs always seem to get things right, never a probl Rich Ciarletta and the service manager Sal Modica SR. They are both friendly and efficient. The techs always seem to get things right, never a problem with their work. More
by rmmiii1
Employees Worked With
Sal Modica SR Service manager, Vinny Rizzo
June 20, 2025
The staff at Huntington Subaru is friendly, courteous and very professional. All were accommodating and answered all questions. Rich Ciarletta is knowledgeable and gets the best deal possible. Always keep very professional. All were accommodating and answered all questions. Rich Ciarletta is knowledgeable and gets the best deal possible. Always keeping you informed as to what is going on. More
by Satisfied Customer
Employees Worked With
Dave Laliberte
June 04, 2025
Everyone I spoke to at Huntington Subaru went out of their way to answer my questions and were very accommodating. After I purchased my Forester someone got in the car with me to sync my phone and expla their way to answer my questions and were very accommodating. After I purchased my Forester someone got in the car with me to sync my phone and explain in detail how everything works. A week later I returned for help after I somehow disconnected my phone, and she was so pleasant and helpful. More
by cmarrone31
Employees Worked With
Vinny Rizzo, Dave Laliberte
April 30, 2025
Vinny and his staff are personable, work hard to get you the best deal possible, follow up and are terrific at what they do. They really care about the customers needs. the best deal possible, follow up and are terrific at what they do. They really care about the customers needs. More
by vabarto
Employees Worked With
Nicole, Vinny Rizzo
