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Empire Volvo Cars Smithtown

St. James, NY

4.9
184 Reviews
Call Dealership (631) 250-1040
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633 Middle Country Road

St. James, NY

11780

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184 Reviews of Empire Volvo Cars Smithtown

December 06, 2022

Very friendly and supportive staff No pressure or devious sales pitch. Trust worthy and dependable. I would shop here again and recommend others to. More

by Sheldon.brown01
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Errol Hall
Report | Print
Dec 09, 2022 -

Empire Volvo Cars Smithtown responded

Thank you, Sheldon! We sincerely appreciate your positive feedback and your recommendation to others based on the fantastic dealership visit provided to you by Errol. We're delighted Errol was forthcoming and supportive to make your experience stress-free. Congratulations on closing the deal on your Volvo and best wishes to you for many years of pleasant travels!

Helpful
November 29, 2022

The service I received was timely and very professional. I would recommend this dealership to my friends More

by Ourgang725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Johnson
Report | Print
Dec 02, 2022 -

Empire Volvo Cars Smithtown responded

Thank you so much for your positive review and recommendation! We are happy to hear that our team could provide you with quality and efficient service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

Helpful
November 25, 2022

I would highly recommend Empire Volvo, it was a painless process. I would especially like thank my the salesman Mr. Eroll Hall a true gentleman, he did not pressure us into anything he was very attentive, t More

by Deech44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Errol Hall
Report | Print
Dec 02, 2022 -

Empire Volvo Cars Smithtown responded

Thank you so much for your positive review and recommendation! We are so glad that Eroll could provide you with a smooth, pressure-free experience. Our customers' satisfaction is our utmost priority. We hope for an opportunity to work with you again in the future!

Helpful
November 21, 2022

Very professional, reliable, honest, and accommodating. Never have had an issue with their service department. More

by Scottrr64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Johnson, Kathy Murphy
Report | Print
Dec 02, 2022 -

Empire Volvo Cars Smithtown responded

Scott, Thank you so much for your positive review! We are so glad that our team could consistently provide you with top-notch service. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs!

Helpful
November 09, 2022

Reliable and professional service. Pleasant personnel from the moment you drive up to completion service. More

by paratom24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Johnson, Nicole Lisa, Kathy Murphy
Report | Print
Nov 10, 2022 -

Empire Volvo Cars Smithtown responded

Thank you so much for your positive review! We are so glad that our team could provide you with the quality service that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
November 01, 2022

I was very satisfied with the manner in which I was treated in solving the problem in my Volvo. Service manager Chris McEntee and Wayne Johnson were very supportive. More

by bobtech5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris McEntee, Nash ( service adviser ), Wayne Johnson, John Passantino, Kathy Murphy
Report | Print
Nov 01, 2022 -

bobtech5 responded

I was very satisfied with the manner in which I was treated in solving the problem in my Volvo. Service manager Chris McEntee and Wayne Johnson were very supportive.

Nov 04, 2022 -

Empire Volvo Cars Smithtown responded

Thank you so much for your positive review! We are so glad that Chris and Wayne took great care of you. Your satisfaction means so much to us. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
October 31, 2022

Very helpful and always kept me updated on my new car order. Samantha Cruzate goes above and beyond! More

by Ronda
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Hogan
Report | Print
Nov 04, 2022 -

Empire Volvo Cars Smithtown responded

Ronda, Thank you so much for your positive review! We are so glad that Samantha took great care of you. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!

Helpful
October 12, 2022

Errol Hall from Empire Volvo Cars Smithtown was very reliable and knowledgeable. We enjoyed working with him and are very happy with our new car. Thanks again, Errol! More

by DCarb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Errol Hall
Report | Print
Oct 13, 2022 -

Empire Volvo Cars Smithtown responded

Thank you so much for your positive review! We are so glad that Errol took great care you! Your satisfaction means so much to us. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels.

Helpful
October 08, 2022

Alex Gentile is a very knowledgeable eager salesman who is working hard to build a following. More

by Sean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Fardette, Steven Massaro, Aleksander Gentile
Report | Print
Oct 13, 2022 -

Empire Volvo Cars Smithtown responded

Sean, Thank you for leaving Alex this positive review! We are so glad that he could provide you with top-notch service. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
September 26, 2022

Excellent, fast service every time i visit with friendly staff and very accommodating waiting area. More

by anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Johnson
Report | Print
Sep 27, 2022 -

Empire Volvo Cars Smithtown responded

Anthony, Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

Helpful
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