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Empire Volvo Cars Smithtown

St. James, NY

5.0
233 Reviews

633 Middle Country Road

St. James, NY

11780

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233 Reviews of Empire Volvo Cars Smithtown

June 13, 2025

The Empire Volvo Smithtown has an excellent service department. Raymond Nuccio assisted with the appointment for 30000 mile service. He was polite and courteous as well as being knowledgeable. He answe More

by Irenem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond and Peter
Jun 13, 2025 -

Empire Volvo Cars Smithtown responded

Irene, Thank you so much for your kind words! We are thrilled to know that you enjoyed your recent experience with Raymond. We hope to see you again in the future, and you can bet that you will receive the same quick and easy service. It has been our pleasure helping you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again.

June 11, 2025

Our experience with Empire Volvo was stellar from the initial greeting from the receptionist to the comfort offered by the showroom and especially the sales staff. We especially want to mention Nicholas More

by maryellenby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Brass, Kristin Hendrick
Jun 11, 2025 -

Empire Volvo Cars Smithtown responded

MaryEllen, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Nicholas, Nick, and Jim will be pleased to know that you thought highly enough of their performance to mention them in your stellar review! If there is anything else- Empire Volvo Cars can do for you please be sure to let us know, Congratulation's on your new XC-60 Plug Hybrid!

June 03, 2025

I am a long time customer. I have been highly satisfied with the customer service. More

by customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nash Harripersad
Jun 03, 2025 -

Empire Volvo Cars Smithtown responded

Thank you for your continued loyalty. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!

May 31, 2025

The Rep named Pete was very helpful, courteous, efficient. Kept me informed. Very personable . I don’t know his last name ..? More

by Happy Car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete in service - Excellent
Jun 02, 2025 -

Empire Volvo Cars Smithtown responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Pete took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

May 30, 2025

Had a great experience buying a car at Empire Volvo in Smithtown. Price Abraham was very patient and helpful. The staff was very friendly. Got my new car the same day. More

by denise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prince Abraham
Jun 02, 2025 -

Empire Volvo Cars Smithtown responded

Denise, Congratulations on your vehicle and thank you for sharing this great review with us. Abraham will be grateful for your kind words and happy we could help. When the time comes for service, give our service team a call. You will not be disappointed!

May 19, 2025

Dan Lohse, our salesman, spent hours with us reviewing all our possibilities and patiently providing all the detailed information we requested. We ended up with the perfect choice for us AND he found the More

by Dag11968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Lohse
May 19, 2025 -

Empire Volvo Cars Smithtown responded

Dag, Thank you very much for taking the time to write this wonderful review. We are glad you stopped and that your experience at- Empire Volvo was a positive one. We also know that Dan was happy to help you.

May 19, 2025

Staff great and efficient always goes above and beyond addressing all my concerns. It’s comforting knowing we’re in good hands More

by Spiotta7982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Passantino
May 20, 2025 -

Empire Volvo Cars Smithtown responded

Spiotta, Thank you for your very kind review. We are delighted to hear that your experiences with us have been so positive and you are totally confident in our expertise and service. We look forward to seeing you again when it's time for your vehicle’s next service.

May 14, 2025

Had a great experience buying a car at Empire Volvo in Smithtown. From the start Daniel Lohse was very helpful, patient in showing us the cars and features, and was very knowledgeable about everything Vo More

by PLane
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Lohse
May 14, 2025 -

Empire Volvo Cars Smithtown responded

Plane, Thank you for sharing your experience with us. We are grateful you entrusted us with the care of your new XC-40 purchase and are happy to hear Daniel delivered the service you expected. Congratulations on your new vehicle! Thank you for your recommendation and we look forward to the next opportunity to serve your vehicle needs again.

May 14, 2025

Staff was very inviting. Made you feel comfortable and right at home. Positive attitudes all around the board. More

by narue24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Keith Hogan
May 15, 2025 -

Empire Volvo Cars Smithtown responded

Thank you for your kind review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that our team took great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 12, 2025

Car issues were identified and repaired quickly and efficiently. Car returned wash and vacuumed. Very satisfied with the quality of the service. More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Gragnano
May 13, 2025 -

Empire Volvo Cars Smithtown responded

GB, Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

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