Back

Empire Volvo Cars Smithtown

St. James, NY

5.0
228 Reviews

633 Middle Country Road

St. James, NY

11780

Directions

By Type

228 Reviews of Empire Volvo Cars Smithtown

May 19, 2025

Dan Lohse, our salesman, spent hours with us reviewing all our possibilities and patiently providing all the detailed information we requested. We ended up with the perfect choice for us AND he found the More

by Dag11968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Lohse
May 19, 2025 -

Empire Volvo Cars Smithtown responded

Dag, Thank you very much for taking the time to write this wonderful review. We are glad you stopped and that your experience at- Empire Volvo was a positive one. We also know that Dan was happy to help you.

May 19, 2025

Staff great and efficient always goes above and beyond addressing all my concerns. It’s comforting knowing we’re in good hands More

by Spiotta7982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Passantino
May 20, 2025 -

Empire Volvo Cars Smithtown responded

Spiotta, Thank you for your very kind review. We are delighted to hear that your experiences with us have been so positive and you are totally confident in our expertise and service. We look forward to seeing you again when it's time for your vehicle’s next service.

May 14, 2025

Had a great experience buying a car at Empire Volvo in Smithtown. From the start Daniel Lohse was very helpful, patient in showing us the cars and features, and was very knowledgeable about everything Vo More

by PLane
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Lohse
May 14, 2025 -

Empire Volvo Cars Smithtown responded

Plane, Thank you for sharing your experience with us. We are grateful you entrusted us with the care of your new XC-40 purchase and are happy to hear Daniel delivered the service you expected. Congratulations on your new vehicle! Thank you for your recommendation and we look forward to the next opportunity to serve your vehicle needs again.

May 14, 2025

Staff was very inviting. Made you feel comfortable and right at home. Positive attitudes all around the board. More

by narue24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Keith Hogan
May 15, 2025 -

Empire Volvo Cars Smithtown responded

Thank you for your kind review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that our team took great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 12, 2025

Car issues were identified and repaired quickly and efficiently. Car returned wash and vacuumed. Very satisfied with the quality of the service. More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Gragnano
May 13, 2025 -

Empire Volvo Cars Smithtown responded

GB, Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

May 02, 2025

Nick LoCascio was awesome in getting me in as a walk in to service my car!! I don’t know the name of the service manager but he was very accommodating!! Kudos to Empire Volvo!! More

by Locasciorose3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick LoCascio, John Passantino, Keith Hogan
May 05, 2025 -

Empire Volvo Cars Smithtown responded

Locascio, Thank you for your time and feedback. We are pleased to hear that Nick was able to get you in and out of our dealership quickly and conveniently.

May 05, 2025 -

Locasciorose3 responded

Empire is a very accommodating dealership!! Call on Nick LoCascio!! He is very polite and kind!!

April 19, 2025

Worth experience ever. They hold me in a dealership all day. Trick me with lease agreement. I recommend never deal with this dealership. More

by SEMIRINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wayne Johnson, Keith Hogan, Lana Vladi, Maureen Seibel, Dylan Bolanos, Kristin Hendrick
April 15, 2025

Excellent service with Pete He was patient and polite Made sure I had all my questions Answered and the service covered I was so impressed with the cleaing of the car The care was wonder Espec More

by Meiden2510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep Pete was excellent
Apr 17, 2025 -

Empire Volvo Cars Smithtown responded

Meiden, Thank you for your time and feedback. We are delighted to hear that Pete was able to provide you exceptional customer service throughout your visit. Please let us know if there is anything else we can do to assist you, we would love to help.

April 12, 2025

Nash H. in service was beyond helpful & patient in navigating how we should handle investing in a repair of our 2007 XC70 or going with a new Volvo wagon. We More

by emilia.tufano
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nash H., Lana Vladi
Apr 15, 2025 -

Empire Volvo Cars Smithtown responded

Emilia, Thank you for letting us know how your service experience with Nash was, he will be thrilled to hear your kind words. Lana will also appreciate you mentioning her in your stellar review. We look forward to the next time we serve you again.

April 05, 2025

Everyone has always been very helpful and polite. Easy to talk to any time I’ve been there. More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nash
Apr 07, 2025 -

Empire Volvo Cars Smithtown responded

Shelia, Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive!

1
...