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Empire Volvo Cars Smithtown

St. James, NY

5.0
251 Reviews

633 Middle Country Road

St. James, NY

11780

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251 Reviews of Empire Volvo Cars Smithtown

September 17, 2025

Always friendly they get you in and out quick. No hassles no pressure I feel comfortable taking my car in for service More

by Tony
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
September 15, 2025

Very organized. Very clean very consumer friendly. Salesman very knowable, no pressure, very Sensitive to our needs. i More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Lose
Sep 17, 2025 -

Empire Volvo Cars Smithtown responded

It's great to hear you were pleased with our consumer friendly environment and attentive salesman. A gentle reminder that we are available to assist you with any of your automotive needs and services.

September 10, 2025

Great car dealer! Client friendly with full attention received from website inquiry through purchase and car ownership! Kudos n thank you to the ff staff: Manager More

by Loyal Volvo car owner… whole household only Volvo!
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Lohse, 5 star the best! Overall outstanding performance! Highly commended! Thank you., Kristin Hendrick
Sep 17, 2025 -

Empire Volvo Cars Smithtown responded

On behalf of the wonderful staff that worked together to streamline your car buying experience, we sincerely thank you for visiting us and taking time to leave us such a thoughtful review. We want to remind you that we are available to answer any questions you may have or if you happen to need our automotive care. Best wishes and safe travels to your whole Volvo family!

September 08, 2025

Service department is very good. Nash of Empire Volvo is an excellent ambassador for this dealership. He puts the customer first and maintains direct contact until service is complet More

by Namcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Front desk
Sep 10, 2025 -

Empire Volvo Cars Smithtown responded

Nancy, We are very happy to hear that your vehicle service needs are met with convenience and great results with Nash! Please let us know if we can be of assistance in the future.

September 07, 2025

Easy to set up appointment- quick attention once I arrived and turnaround time . People were great More

by kenneth.johnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 10, 2025 -

Empire Volvo Cars Smithtown responded

Kenneth, Thank you for your review and feedback. We are pleased to hear that your vehicle experience was prompt and convenient. Please let us know if there is anything else we can do to assist you, we would love to help.

August 27, 2025

Empire Volvo provides outstanding service! The staff is extremely fair, reasonable and honest - I highly recommend! Lana is extremely honest and helpful - she is an outstanding sales represent More

by Ida l
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick & Danny, Lana Vladi, Kristin Hendrick
Aug 28, 2025 -

Empire Volvo Cars Smithtown responded

Ida, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Lana, Nick, and Danny will be pleased to know that you thought highly enough of their performance to mention them in your stellar review! If there is anything else- Empire Volvo Cars can do for you please be sure to let us know!

August 20, 2025

Great service, amazing sales. Clean dealership and guess what, they have all sort of coffees and snacks to make your waiting time more pleasant! Big shout out to Kristin, General More

by lananodrama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, F&I manager, Lisa receptionist, Wayne Johnson, John Passantino, Keith Hogan, Lana Vladi, Maureen Seibel, Dylan Bolanos, Kristin Hendrick
Aug 20, 2025 -

Empire Volvo Cars Smithtown responded

Lana, We would like to thank you for letting us know how we are doing. Here at- Empire Volvo Cars, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Kristen was able to assist you in finding a vehicle that was right for you.

August 19, 2025

When i first entered Volvo of Smithtown, We were met by polite, courteous, and professional staff. More

by allenlg1995
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prince Abraham
Aug 20, 2025 -

Empire Volvo Cars Smithtown responded

Allen, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

August 19, 2025

I went in for service with a one year old xc40 with 10k miles. Maintenance, inspection, software update recall and a drivers side mirror memory problem. Friendly, helpful and professional. Had car back in More

by rescue4oldie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nash
Aug 20, 2025 -

Empire Volvo Cars Smithtown responded

Hello, We are delighted to hear that we were able to help make your XC-40 inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!

August 19, 2025

Dan Lohse was our salesman. We would highly recommend him to our friends and family and anyone considering buying a car! He was very helpful and made the process very easy. It w More

by Andriotislaureen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Lohse
Aug 20, 2025 -

Empire Volvo Cars Smithtown responded

Laureen, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Dan will be pleased to know that you thought highly enough of his performance to mention him in your stellar review! Congratulations on your new Volvo and if there is anything else-Empire Volvo Cars can do for you please be sure to let us know!

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