Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Envision Norwalk Toyota - Service Center

Norwalk, CA

4.7
44 Reviews

44 Reviews of Envision Norwalk Toyota - Service Center

Sort by
April 28, 2024

Service advisor John Kim provided exceptional customer service during our very first scheduled maintenance. He made us feel right at home and went out of his way to accommodate our needs. I like to perfor More

by web.surf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kim
Report | Print
Helpful
February 02, 2024

Excellent maintenance service. I am very happy with Heri Vera supports with valuable comments and recommendations. Thanks Heri More

by thuan.le8125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heri Vera
Report | Print
Helpful
November 24, 2023

A great service a very pleasant workers great mechanics pront aervice clean and comfortable waiting areas to wacht tv ior work on paperwork thakns for a great service More

by Justinapaque8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eriberto Morales
Report | Print
Helpful
November 01, 2023

All staff very friendly and hospitable. They have fast service, nice waiting lounge and very clean environment. More

by garyhipolito12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Wasnok
Report | Print
Nov 02, 2023 -

Envision Norwalk Toyota responded

We're glad to know you had a positive experience with our team at Envision Norwalk Toyota. Thanks for sharing your feedback!

Helpful
October 18, 2023

Service was timely, waiting area was cool because they had waters and sodas that were on the house. Thank you and I will be coming back. More

by Da man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 19, 2023 -

Envision Norwalk Toyota responded

We're glad to know you enjoyed our excellent service at Envision Norwalk Toyota! We're looking forward to seeing you again. Thanks for your review!

Helpful
September 14, 2023

I went for a service. They did a comprehensive to find out as to why the brake on the right side had a friction. They did find the issue and resolve it. More

by kgtan10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Martinez in Service Department
Report | Print
Sep 14, 2023 -

Envision Norwalk Toyota responded

We're glad to know our team at Envision Norwalk Toyota was able to identify and resolve the issue with your brakes. Thank you for trusting us with your vehicle's service needs!

Helpful
September 02, 2023

Thomas welcomed us with the highest respect and excellent customer service. We plan to return and recommend this dealership. More

by lunarose07@ca.rr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mande, I believe. Could not hear his name very well
Report | Print
Sep 02, 2023 -

lunarose07@ca.rr.com responded

Verified

Sep 05, 2023 -

Envision Norwalk Toyota responded

We are so glad to hear that Thomas made you feel welcome here at Envision Norwalk Toyota. The team looks forward to working with you again down the road! Thank you for the recommendation.

Helpful
September 01, 2023

went in with no appointment at 8 out by 915. Thomas and the team took care of me very well More

by tigeroso
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Sep 05, 2023 -

Envision Norwalk Toyota responded

We're glad to hear you had a quick and easy service here at Envision Norwalk Toyota! Thomas is certain to appreciate the shoutout. Until next time!

Helpful
August 30, 2023

Erik is awesome. He has always providef excellent service. I will miss sevice after i move. More

by Patricia Kessler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik, Service Representative
Report | Print
Aug 30, 2023 -

Envision Norwalk Toyota responded

We are glad to hear that Erik has provided excellent service for you, Patricia. He and the team will miss you here at Envision Norwalk Toyota!

Aug 30, 2023 -

Patricia Kessler responded

And I am sad to move out of State.

Helpful
August 24, 2023

The staff member arc all welcoming and helpful with kind energy. Great experience over here. More

by soreeya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal guterrize
Report | Print
Aug 24, 2023 -

Envision Norwalk Toyota responded

Thanks for sharing this glowing praise for our team! It's a pleasure to serve wonderful customers like you at Envision Norwalk Toyota!

Helpful
1
2
...
5