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Ertle Subaru

Stroudsburg, PA

4.7
2,582 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,582 Reviews of Ertle Subaru

June 14, 2023

Had to return after service was performed due to the repair not being fully finished More

by stephprz
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany Entler
Jun 15, 2023 -

Ertle Subaru responded

I sincerely apologize that your experience working with our team was not as seamless as we strive to provide. We always aim to accommodate the needs of our guests through effective and efficient service work, and I am sorry that you had to come back. If you're willing to continue this conversation, I'd like to chat and see how we can assist you moving forward. Please consider contacting me directly at your earliest convenience. Thank you, Tim Kelly - Service Manager - 570-213-4050

June 14, 2023

I purchased two cars at your dealership commencing in 2010. I made the mistake of leasing a 2022 Subaru at Ciocca and decided to at least get my car serviced with Ertle. I hope that I may be able to ge More

by inhisgrip1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Ashley Bierbaum
Jun 15, 2023 -

Ertle Subaru responded

We greatly appreciate your loyalty and trust in Ertle Subaru! Thank you for sharing your positive experience with our service department. We look forward to the opportunity to assist you with your next lease. Safe travels and take care!

June 14, 2023

Outstanding service by everyone I came into contact with. I feel Juan Bodden was an absolute pleasure to work with and definitely an asset to Ertle Subaru! I started my buying experience speaking with Ashley More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Juan Bodden, Ashley Bierbaum, Nick Graver
Jun 15, 2023 -

Ertle Subaru responded

Mike, it's fantastic to hear that Juan, Ashley, Nick, Meghan, and the team went above and beyond to provide you with a stellar purchasing experience at Ertle Subaru! Thank you for your feedback and we look forward to assisting your daughter with her trade-in!

June 13, 2023

The dealership is honest and courteous to their customers. They maintain my car properly and never overcharge or do work on my car that is not necessary. More

by Vinny D 607
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Jun 13, 2023 -

Ertle Subaru responded

Vinny, thank you for your 5-star review of Ertle Subaru!

June 13, 2023

Very courteous and gave me a loaner car while I was waiting great service and friendly More

by Bumpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Graver
Jun 13, 2023 -

Ertle Subaru responded

Thank you for the review! We appreciate your business and hope to see you back again at Ertle Subaru. Safe travels!

June 13, 2023

Kathy is always pleasant and informative. Also, the process of checking in and out is highly efficient. More

by GRACEOLINA
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Alia Irizarry
Jun 14, 2023 -

Ertle Subaru responded

We appreciate your review and are happy to hear that Kathy provided you with excellent customer service. Thank you for choosing Ertle Subaru. We hope to see you again down the road.

June 13, 2023

This is a great dealership, great great atmosphere great service and just all-around great people More

by trizz1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Alia Irizarry
Jun 13, 2023 -

trizz1964 responded

This is a great dealership, great great atmosphere great service and just all-around great people

Jun 13, 2023 -

Ertle Subaru responded

Thank you for supporting Ertle Subaru with your 5-star rating! See you next time!

June 12, 2023

Great! !!! Experience over all. Juan was so great, he went out of his way to make me comfortable and answered all of my questions. I ordered my car and was More

by maryanns0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Nick Graver
Jun 12, 2023 -

Ertle Subaru responded

We are thrilled to hear that Juan provided excellent customer service and made your car-buying experience comfortable. It's wonderful to know that you love your ride and we appreciate you referring others to Ertle Subaru. Thank you for choosing us and enjoy your new car!

Jun 12, 2023 -

maryanns0 responded

You are more than welcome!! Great dealership :-)

June 12, 2023

My experience was good. My salesman and other associates were professional and courteous. My salesman, Justin was knowledgeable and amicable. More

by jewellwoods01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Searle
Jun 12, 2023 -

Ertle Subaru responded

Thank you for reviewing Ertle Subaru! We appreciate your kind shoutout to Justin and the team and we hope you have a great day!

June 11, 2023

They are very friendly and professional. And they always try to accommodate your requested date of appointment. More

by Floyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Jun 12, 2023 -

Ertle Subaru responded

Floyd, thank you for the review! We appreciate the kind feedback and hope to see you again at Ertle Subaru. Safe travels!

Jun 13, 2023 -

Floyd responded

You’re welcome 😊👍🏾 Floyd

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