Erwin Chrysler Dodge Jeep Ram - Service Center
Troy, OH
4 Reviews of Erwin Chrysler Dodge Jeep Ram - Service Center
Always get my vehicles serviced at Erwin! Joey is the best to work with and goes above and beyond to help me! Joey is the best to work with and goes above and beyond to help me! More
There service department is a nightmare had my jeep for over a month still is not fixed there staff was extremely rude my front tire was completely flat when i went to pick it up like really is it that har over a month still is not fixed there staff was extremely rude my front tire was completely flat when i went to pick it up like really is it that hard to put some air in it never again would i recommend erwins More
Get the TOTAL Repair Cost I needed a new heater core. Erwin quoted $950 total to install a new OEM replacement, including shop fees and taxes. After I dropped it off, they ca I needed a new heater core. Erwin quoted $950 total to install a new OEM replacement, including shop fees and taxes. After I dropped it off, they called and said they had a NAPA (aftermarket) unit. I knew that the OEM unit was $329 and the NAPA unit was $66.49. After I prompted them, they gave me a revised quote of $710, which reasonably reflected the difference in price for the part, so I gave the OK. After the job was done, my bill was $808 ($98 more than quoted). On the invoice, they showed the job was $729 including parts, but then they added shop fees and taxes on top of that. I guess they were going to get their money one way or another. Never assume their revised estimate is a total. More
Poor communication I took my car in for a faulty rear blower motor not working a 8am, I called back at 5:30 pm that night and they said the parts are on back order, I sa I took my car in for a faulty rear blower motor not working a 8am, I called back at 5:30 pm that night and they said the parts are on back order, I said cant you get anything aftermarket and they said they would see what they could do, they ended up replacing a bunch of parts but never fixed my problem and never bothered to call and sell me the job or even give me an easement More