Ewing Buick GMC

Ewing Buick GMC
4464 West Plano Parkway
Plano, Texas 75093
(972) 526-2670

Manufacturers: Buick, GMC

Most Reviewed Employees
Suzanne Koerwer Suzanne Koerwer
Sales Consultant
Randy Harp Randy Harp
Sales Consultant
Darrell Dinzey Darrell Dinzey
Sales Consultant
Kevin St Louis Kevin St Louis
Sales Consultant
Tony Thomas Tony Thomas
Sales Consultant
Robert Turlington Robert Turlington
Sales Consultant
Lori Layman Lori Layman
Service
Scott Lyons Scott Lyons
Service Advisor
Randy Knight Randy Knight
Finance Manager
Jacklyn Graham Jacklyn Graham
Sales Consultant
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Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: Closed

Twenty-Four Month Rating: 5.0/5
114 Reviews
Ewing Buick GMC

Overall Score: 5 Star Rating5.0



About Ewing Buick GMC
Certified: Ewing Buick GMC
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Ewing Buick GMC has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



jameys
5/20/2012 12:00:12 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Randy Harp

My Review of Ewing Buick GMC:
Our experience at Ewing Buick was very good. Randy was knowledgeable, attentive and very service-oriented. He spent almost 6 hours with us and never once looked at his watch or made us feel that we were monopolizing his time. We actually had decided on buying a Ford Escape prior to coming over to Ewing Buick, but we really liked the Buick Enclave and we ended up changing our minds. Randy worked with us to find as many rebates as possible to help us afford the car and he was very patient throughout this process. So far our experience with Ewing Buick has been very good.

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gawlobo
4/27/2012 4:50:26 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Keviv St.Louis & "Reed"

My Review of Ewing Buick GMC:
Very nice dealer ship to work with. Everyone was very attentive to my questions,and answered them appropriately. The car was delivered to me in perfect shape. (300 Miles away.)

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Dwight Stevens
4/18/2012 2:24:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Randy Harp

My Review of Ewing Buick GMC:
Randy Harp was very professional, and was a pleasure to work with. The Service Department was courteous and willing to go the extra mile to satisify this customer.
Randy Harp should be rewarded for his outstanding and friendly customer attitude.

Ewing was a new experience in buying a new car. Ewing Buick GMC is number one in my book and plan to return in the future.

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carolwaugustine
4/1/2012 10:10:00 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jacklyn, Rede & Randy

My Review of Ewing Buick GMC:
I appreciated the fact that when I declined an available service(extra warranty,financing,etc) I was not repeatedly asked again. Staff was very patient in explaining tech type items on the new vehicle.

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lgordon
3/31/2012 11:36:00 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Randy Harp

My Review of Ewing Buick GMC:
Randy was extremely helpful and very knowledgeable about the vehicle. I will buy another vehicle from Ewing!Everything from trade in to delivery was fantastic!

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christymcwilliams
3/22/2012 11:38:29 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Suzanne Koerwer

My Review of Ewing Buick GMC:
Suzanne is the most wonderful sales person. This is my 2nd SUV to purchase through her. I text her one night and she responded to me. I filled out an application for pre-approval. By the next morning she called and we talk about a few options I was looking for and by 1:20 PM that same day she found the most beautiful Red Enclave with all the features I was looking for at a price I could afford. She worked with the team to get the financing and by 5 PM I was at Ewing signing for my new Enclave. I got a great train in on my 2008 SUV. It was again the most wonderful experience to purchanse a new SUV exactly what you are looking for.

If you are ready to buy a new car, or SUV Suzanne Koerwer is the sales person for you. She listend to what I wanted and ask a few questions to make sure I was getting all the thing I really wanted and I got what I wanted!!

Thank you Suzanne

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dnmsimmons
3/17/2012 10:04:11 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Suzanne Koerwer

My Review of Ewing Buick GMC:
I bought a 2010 GMC Terrain in September of 2010 from Suzanne. The transaction was smooth and a great experience, so when my 2010 was totaled, I knew I wanted another Terrain. I called Suzanne from Munich Germany where I was attending a business meeting, told her what I needed (a new Terrain) and within 24 hours, she had located one just like I wanted, arranged for the transfer and had it waiting for me when I returned. Tremendous sales support and outstanding service. Would not hesitate to recommend Suzanne to anyone who is looking for a new vehicle.

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RLF4321
3/3/2012 7:44:55 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony Thomas/Suzanne Koerwer

My Review of Ewing Buick GMC:
Just brought out new car home last night!

Tony first contacted me through my internet submission re: a new Acadia. However, I was nervous about going it alone as a woman so I later contacted Suzanne after having dealt with another dealership, in the meantime, that was recommended to me. When I saw Suzanne's ratings, I was excited to find that others liked her service. She was very nice on the phone, but she was unavailable during my scheduled time to be there. Tony took over, and he was as friendly, helpful, courteous and knowledgeable as you would want. I didn't feel pressure to buy, no hard-sell, etc. Tony knew exactly what I wanted, knew I had chosen my own financial options and respected all of my parameters. There were a few options available, and Tony went the extra mile to work out all of the details for me and my husband.

Suzanne also helped me through the delivery portion of the buying process... specifically, she helped me setup bluetooth service, etc. She even gave my son batteries for his new toy! Tony was excellent to work with and was very accommodating, professional and went the extra mile at every turn. Suzanne's reputation speaks for itself, and I can honestly say I witnessed her outstanding customer service first-hand. She is friendly, knowledgeable, courteous, respectful and goes above and beyond for her customers.

I thoroughly enjoyed working with Tony and Suzanne. They made this buying experience VERY pleasant. The dealership is very nicely decorated/laid out. Coffee was fresh; there is a beautiful/cozy lounge area with a TV, where kids can watch cartoons/play while parents take care of details.

Their offer of free oil changes, car washes, vehicle inspections, etc. are wonderful added bonuses for those concerned with these post-purchase maintenance issues.

I highly recommend this dealership, especially if you have a vehicle that you are going to trade in. The value given for our trade-in was significantly higher than that of the other dealership where I first landed.

Great job, Tony and Suzanne!

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Mpttu
3/2/2012 3:49:33 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony Thomas

My Review of Ewing Buick GMC:
My husband and I went to Ewing knowing we wanted an Acadia. We were introduced to Tony and he took care of us, listened to us and helped us walk out of there with my new car that I love. The whole experience was a good one and we will definitely be going back for our future cars, Tony and Ewing really know how to take care of and appreciate their customers. I would highly recommend anyone I know to go to Ewing and meet with Tony when they are looking for a car, they have great customer service and the Ewing quality of care after purchase is excellent.

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chrisbrister
3/1/2012 12:01:58 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Darrell Dinzey

My Review of Ewing Buick GMC:
I was not pushed to hurry and make a deal. I felt we both came to a mutual agreement with out any pushyness. Will come back again.

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