Ewing Subaru of Plano - Service Center

Subaru of Plano has always been customer friendly to us. We bought our Forrester 10 years ago from Central Kia but when Subaru of Plano opened we started coming to them and are pleased to say they have give We bought our Forrester 10 years ago from Central Kia but when Subaru of Plano opened we started coming to them and are pleased to say they have given us excellant service from day one. More

Subaru of Plano is an A+ on all of the above Q,s service is FAST and the BEST and the team at Subaru of Plano works for each customer that needs help from just a car wash or to fix the problem with the ca is FAST and the BEST and the team at Subaru of Plano works for each customer that needs help from just a car wash or to fix the problem with the car. Thanks Subaru of Plano More

I went to pick up my car from service and told David how I went to pick up my car from service and told David how much I liked the 2012 loaner. David (service manager)asked if I would like to speak with a I went to pick up my car from service and told David how much I liked the 2012 loaner. David (service manager)asked if I would like to speak with a sales rep. I said that I loved my Subaru and did not need a new car. Then I met Darrell and we started talking about what I liked about my car. Darrell was a great listener and advocated for me and I ended up getting a great car and a great deal. Darrell is very personable as is David and I felt I was being treated truthfully. Great experince! Linda Grable More

Mike the Service Manager adopted a condescending and paternalistic attitude with me when I had taken my two year old Legacy in for the fourth time to get the sunroof fixed. While fixing the sunroof, th paternalistic attitude with me when I had taken my two year old Legacy in for the fourth time to get the sunroof fixed. While fixing the sunroof, the technicians somehow blew out the fuse that controls the power mirrors. After taking my car in repeatedly for a problem with the front seat, this was the last straw. I didn't receive an apology, but did receive an offer of an "accessory" for my troubles. Sorry a Subaru cap or t-shirt won't cut it. That dealership is plastered with slogans touting their committment to customer service--too bad the service manager doesn't take the time to read and internalize them. More