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Executive Kia - Service Center

Wallingford, CT

4.7
1,228 Reviews

1,228 Reviews of Executive Kia - Service Center

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March 21, 2014

I have purchased 3 cars from executive, lagrely because of the way i am treated by their service departments. The Kia dealership is a cut above the rest. Todd was great when i baught my 2011 Optima and gav More

by matt986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Carroll, Todd Perry
Mar 31, 2014 -

Executive Kia responded

Matt, Congratulations on your new Optima! We love hearing from our loyal and long-standing customers because it tells us that we are continuously providing our guests with a memorable and efficient visit. If there's anything else you need down the road, please don't hesitate to call. We look forward to assisting you again and I invite you to follow us on Facebook and Twitter as frequent service specials are available to our followers and fans. Warm Regards, John Gogliettino | General Manager | gogliettinoj@executiveag.com

March 19, 2014

I had a great experience today and my questions about the wear on my brakes and tires were answered. The actual to current wear was explained clearly. I still ok's the replacement of the cabin air filter wh More

by vnowak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Carroll
Mar 31, 2014 -

Executive Kia responded

Thanks so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Thanks again! John Gogliettino | General Manager | gogliettinoj@executiveag.com

March 18, 2014

I always take my vehicle to get serviced at executive kia. The staff is always so friendly, personable, and knowledgeable. They always make you feel comfortable and that you are a priority. They always m More

by karibearie81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 31, 2014 -

Executive Kia responded

Kari, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that we provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Regards, John Gogliettino | General Manager | gogliettinoj@executiveag.com

March 17, 2014

timely and friendly service also the staff are very helpful and I will return for future service.They are knowledgebable about the vechicle. Good experience. More

by krista65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 31, 2014 -

Executive Kia responded

Krista, It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook and Twitter pages for exclusive offers. Best, John Gogliettino | General Manager | gogliettinoj@executiveag.com

September 12, 2013

I had gone to Executive Kia to have my Sportage serviced, while it was being serviced I spoke to Joe Ortiz about a used kis sole. He showed me 2 that they had on the lot. I had always wanted a Sole and they More

by tbauenizen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Todd Perry
Sep 13, 2013 -

Executive Kia responded

Congratulations on your new Kia Soul, and thank you for the fantastic five-star review of Executive Kia! Joe will also appreciate your kind words. He's part of an friendly and helpful staff devoted to earning your satisfaction, by listening to your needs and helping you find the vehicle you are looking for. Our service department also appreciates your compliments - they are equally devoted to ensuring your service needs are met in a timely and low-stress environment. We look forward to seeing you again. Get updates and dealership specials - like us on Facebook and follow us on Twitter. Sincerely, John Gogliettino | General Manager | gogliettinoj@executiveag.com

April 28, 2013

I always work with Jeremy and Rick when I get service done on my car and they are the best. They are always friendly and never fail to remember exactly who I am. They explain everything very well and giv More

by mdgiaimo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Carroll
Apr 29, 2013 -

Executive Kia responded

On behalf of our entire team, I would like to thank you for your loyalty to our dealership! It is wonderful to hear that Jeremy and Rick have consistently made you feel welcome and provided you with exceptional customer service. Please continue to visit us whenever you have questions, and we will continue to provide great service! Also, check out our Facebook and Twitter for exclusive deals. Thanks again for the review and rating, John Gogliettino | General Manager | gogliettinoj@executiveag.com

April 25, 2013

Every time I walk into the Service Department, Rick greets me by name, making me feel very welcome. I have recently moved about a half hour away and I still go out of my way to get my car serviced the More

by yenttirbxo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 29, 2013 -

Executive Kia responded

I really appreciate you taking time to write this feedback about our dealership! We focus on providing prompt service, as well as being friendly and professional. It’s helpful to know that we are meeting our goal in regards to that. Thanks so much for your continued business, and we hope to continue to see you for any of your service needs! Also, check out our Facebook and Twitter pages to stay connected with special deals and promotions. Warm regards, John Gogliettino | General Manager | gogliettinoj@executiveag.com

March 04, 2013

Since I purchased my Kia in 2009, I have been pleased with my experience at this particular Kia Dealership's service department staff. Jeremy and Rick are friendly and provide me with the necessary info More

by jdinkle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Carroll
Mar 04, 2013 -

Executive Kia responded

Thanks for leaving this excellent review of our service department! At Executive Kia, we understand how stressful service appointments can be, therefore our staff strives to provide our customers with competent and efficient service at each visit. I am happy to hear that both Jeremy and Rick have been able to demonstrate our commitment to exceptional customer service. We look forward to servicing you in the future! Be sure to connect with us on Facebook and Twitter for exclusive offers and updates. Sincerely, John Gogliettino | General Manager | gogliettinoj@executiveag.com

January 25, 2013

Rick is always very pleasant and fun. He has been helpful and reasonable. Rick recognizes me everytime I come in to service. Jeremy is also very pleasant and professional and helpful also. I have never had a More

by bdnicholson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy and Rick
Jan 30, 2013 -

Executive Kia responded

I am so pleased to hear about your positive experiences with Executive Auto Group, as well as Rick! He is a great member of our team. Our number one priority is providing excellent customer service, and I am happy that you have seen that repeatedly from our team. Thanks again for the review and your continued patronage! If you have not already, be sure to connect with us on Facebook. Best, John Gogliettino | General Manager | gogliettinoj@executiveag.com

January 25, 2013

My wife and I have owned 4Kias over the years and currently we both own one each and were both bought at executive kia. Actully the past 3 have been bought there. The past 2 our salesman Jeremy Carro More

by mark.dicrosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Porreca, Jeremy Carroll
Jan 30, 2013 -

Executive Kia responded

Thanks for leaving this excellent review! The entire Executive Kia team truly appreciates your kind words and continued patronage. We constantly strive to provide our customers with the best customer service at each and every visit with us. We appreciate your recommendation and look forward to working with you on future service or sales visits. Be sure to follow us on Twitter and Facebook to receive exclusive deals. Best, John Gogliettino | General Manager | gogliettinoj@executiveag.com

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