Expressway Toyota

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Expressway Toyota:
I love this dealership. After 5 unpleasant years dealing with the service department were I purchased my 4 runner I gave up and called Expressway Motors.
From the very first call they were friendly, professional and most importantly very accommodating.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Expressway Toyota:
I brought my vehicle into expressway for a service issue. I perchaced my vehicle elsewhere but didn't want to service there. I spoke to a gentleman at expressway that was great with customers and showed he wanted my business. My brakes were squeaking other places said this was normal and I know they are going to squeak a little, but this was loud. Expressway fixed my brakes and I am much happier with my car now.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Expressway Toyota:
We went to Expressway to fix an evaporation leak problem in our 2003 Toyota Corolla THREE times in 10 days, but they failed the fix the problem for us. We were charged for over $500 for parts and labor and ended up with the exact same problem in our car. The manager refused to give us a refund. Inferior repair service in Expressway Toyota, save your time and money, PLEASE go somewhere else!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Expressway Toyota:
This was an unpleasant experience. I probably saved a few hundred dollars, but the experience was bad.Took them 8 days to deliver a car that was at a dealer 30 miles away. They had me replace my good 8,500.00 personal check with a cashier's check and then submitted the personal check (for payment on the same account where I'd drawn the cashier's check.) I had to call them several times to get them to fess up. Owners have an ad campaign wearing Superman suits and trashing their competitors as "evil". They claim that their friendliness etc. makes up not having new facilities. My experience in buying a new Toyota from their competitor (the "evil mega dealer") was a lot better. The service was better, they delivered the car on time and at least there were pleasant surroundings.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Expressway Toyota:
The dealership is old, the shop looks like, well a shop, but the employees are great! Very friendly and helpful! They seem to have very little turnover unlike all the other dealers. Every time I go in I see the same employees and always can request my favorite technician. I feel like they know me, and my car. Not like the giant dealers where you are just another number. They don't have big screen tv's or serve 5 course lunches, but who wants to spend their day at a dealership! You get a smile, and right in and right out!

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