My Review Of Expressway Toyota:
So, I decide to give Expressway Toyota a second chance to make good from a prior sale, (that was my first mistake) by attempting to purchase a vehicle for my daughter. I spoke with Shane Dennis over the phone, he told me he could sell us the vehicle for $19,900.00, and I told him it was more than what they wanted to spend, then he said, " what if I can get you $4-5K for their trade, would that help?"
I of course said yes, and that we would purchase the vehicle that day for 19,900.00 minus the trade and a decent deposit, so then we drive the 15 miles down to the dealership, Shane is wonderfully excited to see us, then we wait! After about an hour of waiting and watching a commercial being filmed in the showroom, we finally sit down with Shane, he looks me right in the eye and asks, how much are you putting down? With my checkbook in hand, I tell him that that depends on how much he's giving us for our trade.
That's when tells me that he can give me a nickel, and I say excuse me? He repeats his offer of a nickel ($500.00) and I ask him what happened to the $ 4-5K he was going to give us for our trade that he told me he could get us over the phone, and I remind him of the $5200+ fair trade in book value, and immediately demand our keys back as I am sick and tired of Expressway Toyotas typical slimy car salesman tactics, he then gets the sale mgr, who by the way, thinks he's really important, and doing us a favor, to come over and try to explain to me that he is giving us the best possible offer, to which I tell him in a manner he could understand, "hand me my keys immediately!"
It's amazing, that in this day and age, with all the information out there, that these salesmen think they can still get away with screwing the consumer.
If you are thinking of buying a vehicle from the Boch family, don't do it at Expressway Toyota, you'll end up regretting the whole experience, go to Boch Toyota in Norwood, at least you'll be treated a whole lot better!
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