My Review Of Fair Oaks Chantilly Chrysler Jeep Dodge RAM:
After owning our last truck for 13 years, it was time for a new one. We researched trucks and settled on a Ram 1500 in July, and started looking in ernest. We reached out to several dealerships for inventory and pricing without going in, to any dealership physically. Fair Oaks Dodge was the first one to respond to our on-line request, and the excellent service continued with Bonnie continuing to reach out to us to help us find a vehicle with the accessory configuration and color we were looking for. After it was determined that there were no trucks in existing inventory, Bonnie was the only Sales person who reached out again to suggest ordering a 2014 Ram truck with exactly what we wanted. We received a quote via email, and my husband discussed pricing, compared it to the AAA discounts which many dealerships honor, but only for trucks bought out of existing inventory. We discussed incentives available (for the 2013's as incentives for 2014's were not announced yet) and the price quote we received was comparable to the AAA pricing.
I traveled to the dealership to review the order, and sign paperwork where Mr. Fisher provided excellent service, reviewing the configuration and providing additional information on possible incentives. Mr. Fisher was consultive and not pushy which was greatly appreciated by both of us. He guided us through the process. With $1,000 down payment, the Dealership ordered the 2014 truck on August 31st (before the 2014's were even out). They told us 6 - 10 weeks before the truck would be delivered. But, Chrysler sent us an email the next day w/ a tracking system so that we could go on-line and check the vehicle scheduling, build, trim, finish and delivery - or something like that. On October 5th, Mr. Tony Nardelli called us and told us that our new vehicle was HERE!. We scheduled a trip to the dealership where Mr. Fisher and Mr. Nardelli worked with us to finish up the paperwork for final price and financing. They treated us with respect and we definitely recommend Fair Oaks Dealership to anyone who wants to buy the vehicle they are looking for instead of being 'sold' something.
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