The service department cannot seem to get it right..I took my vehicle in 6 times for the same problem over a period of 2 1/2 months. The dealer kept saying it was one thing and would not listen to me (a customer who knows nothing about cars, or at least that is the way they make you feel) as to my suggestions as to the problem. Well after having to spend $2500 at the recommendation of the service dept to fix the problem, it turned out to not fix the issues. When I kept bringing it back in and had a technician go for a ride with me, they started to listen... Gee, it turned out that I was right about the problem causes and could have been done with and out of their hair some time ago..Now the dealer will not reimburse me for the money I had to put out with the ineptitude of the service. Do NOT USE Fairway Ford in Placentia, CA.

Was this review helpful to you?    Yes | No Thank you

I SHOPPED 4 OTHER FORD DEALERS AND FOUND FAIRWAY FORD
TO BE THE MOST PROFESSIONAL, HELPFUL DEALERSHIP IN
NORTH ORANGE COUNTY. THEIR PRODUCT KNOWLEDGE, NO
PRESSURE, NO B.S. POLICY OUTSHINES THE OTHERS BY FAR.
I AM DELIGHTED WITH THE GOOD DEAL I GOT ON MY 2008
MUSTANG AND RECOMMEND FAIRWAY FORD AND SALES REP "RICK"
TO EVERYONE.

Was this review helpful to you?    Yes | No Thank you