Back

Family Ford Inc.

Netcong, NJ

4.6
116 Reviews

16 Maple Ave.

Netcong, NJ

07857

Directions

Is this your dealership?

By Type

116 Reviews of Family Ford Inc.

April 21, 2023

Service completed on time with no other issues. Most of it was covered by the warranty. More

by Alanski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
April 17, 2023

The sales people are stubborn and just say no! Be prepared to pay sticker price with no negotiation! They just sit there and say no! Do not go to this dealership! It's a big no! Don't go there More

by JODIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JOHN Z
March 10, 2023

Sales Consultant: John Jones (Jonesy). Knowledgeable, Efficient, Helpful. Quality of used vehicle: Excellent. I have been a customer of the service department for many years. Service has More

by SANDFLEASLITE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Jones
Mar 10, 2023 -

SANDFLEASLITE responded

Review is accurate.

March 09, 2023

Great service great sales people , excellent finance department , would buy my cars and trucks again from dealership More

by Rick8260
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John , Jonathon
March 07, 2023

Seems to be getting better all around. Have a problem with Ford Pass. Spoke with someone, I think they helped. Had to redo my account. But new account doesn't have my points. So not sure h More

by Angela Searle
Recommend Dealer
Yes
Employees Worked With
Don't know his name. Person who logged me in.who
March 07, 2023

They are great , I am treated very well like family . The servevice dept is excellent and promopt on get vehicle service . More

by handymanjoe1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
February 04, 2023

Excellent service at Family Ford. The service and sales departments are the best. I have been using them for years. More

by Jonesy731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter, John z, Jonesy Dave, Ron, Tim and Jonathan.
December 19, 2022

Service department was great, they did the warranty work while i waited, saving me from being picked up and renting a vehicle. More

by peter_reilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
November 09, 2022

Great fast service very friendly nice clean waiting room fair price easy to deal with More

by mysterspyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not know
September 26, 2022

Excellent service! Every experience I have had over the years has been professional and all of the work done with pride. More

by mrmilligan2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob