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Family Ford of Enfield
Enfield, CT
1,878 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,878 reviews
October 15, 2025
Took my vehicle in right away, service was quick and service work for the next appointment was discussed service work for the next appointment was discussed More
by petroneheatcool
Verified CustomerEmployees Worked With
October 15, 2025
Yes, you guys have been treating us very well. We are going to keep giving you business because you’re doing a very good job helping us out. We are going to keep giving you business because you’re doing a very good job helping us out. More
by brucerburgeron
October 12, 2025
I had a very good experience purchasing my 2023 Honda CRV Hybrid at Family Ford of Enfield. Jorge provided me with excellent service. During the process, he was extremely helpful. Before I left the lot, Hybrid at Family Ford of Enfield. Jorge provided me with excellent service. During the process, he was extremely helpful. Before I left the lot, Jorge went over features of the car which I appreciated. I wouldn't hesitate to send friends, family to Family Ford and Jorge. More
by kathydco4
Employees Worked With
October 11, 2025
Agnes is a wonderful. We have had her handle our cars’ Ford service for many years. We have had her handle our cars’ Ford service for many years. More
by BRADCOW1121947
October 11, 2025
I was greeted in a friendly manner, service was completed as promised. I will be keeping Family Ford in mind for my next Ford purchase. as promised. I will be keeping Family Ford in mind for my next Ford purchase. More
by leo73160
Employees Worked With
Unfortunately I do not remember her name, I believe it was Melissa? She was great!
October 09, 2025
Very pleasant, and helpful customer service experience. She kept me informed on all aspects and updates on the service that was performed on my car. She kept me informed on all aspects and updates on the service that was performed on my car. More
by disappearingone
October 07, 2025
The Manager was Excellent. My Salesman POOR! Too many issues to explain. Feel free to call me and I'll go over the Litany of issues.. Even AFTER I picked up the Truck. Can't re My Salesman POOR! Too many issues to explain. Feel free to call me and I'll go over the Litany of issues.. Even AFTER I picked up the Truck. Can't recall the manager's name because it's been a year and a half. But he helped me out big time after I had my rotors and brakes go down only a couple months after purchasing the vehicle. He made it good. But it was things like no floor mats promised & didn't have a full tank of gas when I pulled outta there.Oil change showed as 1500 miles already had been driven on the vehicle since the last one. He show me some print out that it was all done, etc. but the icon or app that you click on to show all this schematics showed it haven't not been changed for 1500 miles. So whatever.. Many things . Mr. Fitzgerald was just not on top of it. And I hate giving poor reviews, but it just was not a good experience with that guy. More
by Jerrybiancucci12759
October 03, 2025
Everything from the initial contact to the delivery of the car went very well. Even letting me drive the car home with a dealer plate and then they took care of the registration paper work and delivery of the car went very well. Even letting me drive the car home with a dealer plate and then they took care of the registration paper work and delivery of the new plates. Very happy with all the service More
by rickmoulton73
October 02, 2025
My experience was great, they understood my needs and I also had a very nice shuttle driver take me to and from work. Keep that service, it is so important to be able to still get to work while your car is also had a very nice shuttle driver take me to and from work. Keep that service, it is so important to be able to still get to work while your car is being evaluated! More
by Gina
Employees Worked With
