Family Hyundai

Jerry was very patient and knowledgeable with all the questions I had trying to decide what vehicle worked best for me. He let me take my time to decide and never pushed the sale to get me out the deale questions I had trying to decide what vehicle worked best for me. He let me take my time to decide and never pushed the sale to get me out the dealership. I will always come back to him and keep referring others his way. More

Most times my service appointments are timely, but my lost recent visit took a lot longer than it should have for the services performed. lost recent visit took a lot longer than it should have for the services performed. More

Knowledgeable professionals who work diligently to assure your vehicle is repaired in timely and cost effective. your vehicle is repaired in timely and cost effective. More

Very good. A tad pushy on ceramic coating and extended warranty however I had to bring my car in twice for electrical malfunction and they were great. Finally f A tad pushy on ceramic coating and extended warranty however I had to bring my car in twice for electrical malfunction and they were great. Finally fixed More

Management is very Unprofessional and rude and they are supposed to be the leaders of the staff . Staff is disorganized and arrogant while talking to you via telephone. you can’t expect a call from y supposed to be the leaders of the staff . Staff is disorganized and arrogant while talking to you via telephone. you can’t expect a call from your team about when your vehicle is ready If you have a set date from the paperwork issued at the service counter you would expect that date for your car to be ready If your car isn’t ready and they need more time it’s up to you as a customer to call and speak with staff and ask them if they are done with your vehicle If you need more time with a customer vehicle I think that day or day after a phone call should be place to the customer Then when you decide to call and ask what’s going on it’s a problem that you called about your property The management team has no respect for customers , the manager for the service department hung up the phone while I was asking questions about my vehicle At no point was I rude to the manager or raised my voice or anything to get such a bad experience with him. Then I called back To finish gathering information from management Spoke with phone agent who transferred me multiple times and place on the call hold with music for over 3/4 mins each time only to be told that he not available for customers and they don’t know why he not answering and no one else was available It appears that you guys don’t have any polices that prevent staff from “Looking out for each other “ because it seems if you ask any questions to staff via telephone you will get the phone disconnected and all of a sudden there is no service More

Fast expert friendly service,Employees knowledge able. Got in on time ,out after basic service with a clean car Got in on time ,out after basic service with a clean car More

Staff is friendly. Place is clean. Reasonably quick serice. Can do a better job washing the car. Place is clean. Reasonably quick serice. Can do a better job washing the car. More

I feel this dealership charged me for unnecessary service repair. I was charged over $400 for a floor shifter. repair. I was charged over $400 for a floor shifter. More

I purchased my Genesis G80 from Family Hyundai in January 2018 and have had it serviced there since then. My service advisor has always been Brian Schultz and he has been a great asset. He is always happy to 2018 and have had it serviced there since then. My service advisor has always been Brian Schultz and he has been a great asset. He is always happy to see me and always returns my calls. He never tries to sell me services I don't need. I'm very happy with Family Hyundai and recommend it highly. More

Nice people to deal with no pressure to make the sales good selection of vehicles good selection of vehicles More