Cared, understood what I was going through, compensated,
and made me feel valued. Collin's handles my service, as this issue happened twice, I told him all current situations & ensured I was taken care of.
and made me feel valued. Collin's handles my service, as this issue happened twice, I told him all current situations & ensured I was taken care of. Thank you.
More
by MINA007
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
May 11, 2026 -
Family Hyundai responded
We appreciate your feedback on your Hyundai Santa Fe service. Colin took the time to understand your situation and guided you through resolving the issue. We’re delighted you felt cared for and valued.
Always great service here and I have ben coming here
since since moving in here in Oak F orest in 2022
Rayj
since since moving in here in Oak F orest in 2022
Rayj
More
by Rjoneserin
Verified Customer
Verified Customer
Service Price Transparency
May 07, 2026 -
Family Hyundai responded
Thank you for trusting our team with your Hyundai Tucson service since your move to Oak Forest in 2022. It’s wonderful to hear that our staff continues to meet your expectations on each visit. We look forward to assisting you again soon.
Work was done quickly and correctly with courtesy and
nice regard for my time. Thank you, Family Hyundai. Ray Mackey
nice regard for my time. Thank you, Family Hyundai. Ray Mackey
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by RAYMACKEY
Verified Customer
Verified Customer
Service Price Transparency
May 06, 2026 -
Family Hyundai responded
Thank you for noting how quickly and accurately our team handled your service. It’s great to hear we respected your time throughout the process. We appreciate you trusting us with your Hyundai.
Professional, friendly, service.
Representative is interested in your car receiving the best auto inspection and ensuring all car needs are met and fixed.
Representative is interested in your car receiving the best auto inspection and ensuring all car needs are met and fixed.
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by POWELL_ANGELITA
Verified Customer
Verified Customer
Service Price Transparency
May 03, 2026 -
Family Hyundai responded
Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Colin has been helpful and informative every time I am
in. He is a pleasure to work with
in. He is a pleasure to work with
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by OAKRAIDERS01
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
May 01, 2026 -
Family Hyundai responded
Thank you for the 5-star review. We’re glad Colin has been helpful and informative each time you bring in your Hyundai Tucson for service. We look forward to assisting you again.
I'm not satisfied with them resolving the real issue with
my vehicle. REPLACE THE ENGINE.....!
my vehicle. REPLACE THE ENGINE.....!
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by Pastor Darnell B. Ford
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
May 02, 2026 -
Family Hyundai responded
Thank you for your review, Pastor Ford. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
NOTHING BUT ALWAYS TAKEN CARE OF REALLY HAVE NOTHING TO
COMPLAIN ABOUT KEEP UP THE GREAT WORK
COMPLAIN ABOUT KEEP UP THE GREAT WORK
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by printmrt
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2026 -
Family Hyundai responded
Thank you for trusting us with your Hyundai Tucson service. It’s fantastic to hear our team consistently takes great care of you. We look forward to serving you again soon.
Colin is great!
He is responsive and thorough Attentive to detail and respectful Always listens and follows through
He is responsive and thorough Attentive to detail and respectful Always listens and follows through
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by kernobryant
Verified Customer
Verified Customer
Service Price Transparency
Apr 25, 2026 -
Family Hyundai responded
It’s wonderful to hear Colin provided responsive and thorough support during your Hyundai service. We appreciate your feedback and look forward to assisting with your future Hyundai needs.
The service as well as the sales personnel are unmatched
in quality, follow-up/customer care and consistency.
in quality, follow-up/customer care and consistency.
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by edithwatt2
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2026 -
Family Hyundai responded
Thank you for recognizing the unmatched quality, follow-up, and consistency of our sales and service teams. We’re delighted our team delivered attentive care throughout your Hyundai service. We look forward to assisting you again soon.
Colin is very efficient at his job.
He's always checking on you throughout your wait, he's always knows about each and every detail with any issue with my car after I explain it to him.
He's always checking on you throughout your wait, he's always knows about each and every detail with any issue with my car after I explain it to him. A wonderful guy to have on your team! Thanks Colin!!
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by germika24
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Apr 18, 2026 -
Family Hyundai responded
Thank you for recognizing Colin’s efficiency and attentiveness during your Hyundai Tucson service. We’re glad his thorough check-ins and attention to detail enhanced your experience.