Family Toyota of Burleson

First Class Service and a Partner in Crime Family Toyota of Burleson and their entire staff are simply AWESOME. I've purchased a total of 4 vehicles in my life and this was BY FAR the best exp Family Toyota of Burleson and their entire staff are simply AWESOME. I've purchased a total of 4 vehicles in my life and this was BY FAR the best experience and deal I've ever received. When I was active duty in the military I purchased my Tundra in Virginia using USAA's auto buying service, on a scale of one to ten (10 being OUTSTANDING) that experience was about a 7. But, this recent experience with Emanuel (Manny) and Family Toyota was amazing!!! A freaking 10 all the way. I found the vehicle I wanted, print out the USAA/TrueCar price and emailed them. Emailed my specs, test drove a vehicle and less than 5 days later the EXACT model and color I want was ready for pick up. These guys honored the price and met every request. The 4Runner I purchased was actually a surprise birthday gift for my wife - our family is growing and we finally had to get rid of her Corolla. Manny went above and beyond the call of duty to help me pull off this surprise with. My wife's birthday was a day away and at the last minute she wanted to do something unexpected to celebrate which jacked up my plans for the surprise. With less than 2 hours notice Manny was able to rearrange his schedule, devise a plan to accommodate the surprise and we pulled it off at the dealership! Manny had the 4Runner waiting for us with a big red bow on top! It was awesome! The General Manager, Daryl in financing and even the owner came by to say congrats. FIRST CLASS ALL THE WAY. Thank you, Emanuel! More

Excellent integrity. No hassle. Very professional. Buying my car from this dealership was a positive experience from the first contact all the way through the sale. I would highly recommend Family Toyo Buying my car from this dealership was a positive experience from the first contact all the way through the sale. I would highly recommend Family Toyota of Burleson to anyone. More

Well prepared and professional Manny or Emanuel was our sales person he did a very good job he was nice and professional. He helped my Dad with a vehicle and made the process easy Manny or Emanuel was our sales person he did a very good job he was nice and professional. He helped my Dad with a vehicle and made the process easy and painless for him. More

quick and excellent service Josh Tackett made the process really easy and helped us get into something newer and better. and at a really great price. I will recommend him to othe Josh Tackett made the process really easy and helped us get into something newer and better. and at a really great price. I will recommend him to others. More

experience Our experience was a great one. The staff was very professional. Work with us to get where we needed to be. Sony and Carlos was very helpful and letti Our experience was a great one. The staff was very professional. Work with us to get where we needed to be. Sony and Carlos was very helpful and letting us look at vehicles and answering ours questions. The media room was helpful for our son to keep occupied while we went through the purchase process. That is the only thing I dislike about purchasing a vehicle. It takes a lot of time. The dealership, staff, and Sony, Carlos, stayed with us the whole time and answered multiple questions. Also Joe Johnson in finance was very helpful in getting our deal done. More

AVA'S THE BEST ! ! ! I've serviced my toyotas ( wife & daughters also ) over the years in 4 or 5 dealerships, in the metroplex, and i gotta tell ya " THE FAMILY " IS TH I've serviced my toyotas ( wife & daughters also ) over the years in 4 or 5 dealerships, in the metroplex, and i gotta tell ya " THE FAMILY " IS THE WAY TO GO… and "AVA" is the best service writer i've ever had. SHE REALLY LISTENS to you, and then takes it from there … give her a call… you'll see. More

It was a great experience!!! The staff was quick to take care of us without being pushy. Aaron found us the car we were looking for and Michael was awesome taking care of us from The staff was quick to take care of us without being pushy. Aaron found us the car we were looking for and Michael was awesome taking care of us from there. Michael sealed the deal for us. He was great at explaining our options and finding us the best possible deal. A great car buying experience. More

Excellent Service Department I have been to other Toyota dealerships, and none compare to Family Toyota. The customer service is exceptional. This dealership has such a positive v I have been to other Toyota dealerships, and none compare to Family Toyota. The customer service is exceptional. This dealership has such a positive vibe from the moment you walk in the door. I never have to worry about how long I will wait when I am having my Tundra serviced. Make sure you see Ava, she will ALWAYS make sure you are taking care of and satisfied with your service. She is always willing to make the extra effort. I would recommend this dealership to anyone, you will not walk away without great service. More

Richard Creek-Friendly/Fast Richard was quick to take care of needs and was able to answer my questions. They return your car clean!!!! The waiting rooms are comfortable. Richard was quick to take care of needs and was able to answer my questions. They return your car clean!!!! The waiting rooms are comfortable. More

Outstanding Service!! 5 Stars!!! I approached the General Manager with a complaint. He immediately sat down with me to listen to my concerns. After we spoke he put me in 5 Stars!!! I approached the General Manager with a complaint. He immediately sat down with me to listen to my concerns. After we spoke he put me in touch with one of his Managers. This person took matters into his own hands…literally. A few minutes and a few nuts bolts and screws later I was on my way. Problem solved, happy customer. I will most certainly continue to bring my business to Family Toyota of Burleson. Well Done!!!! More