Back

Family Toyota of Burleson - Service Center

Burleson, TX

5.0
958 Reviews

958 Reviews of Family Toyota of Burleson - Service Center

Sort by
March 30, 2024

Desmond is absolutely fantastic. His service is impeccable. You will not find a better service advisor around or a better human being. I’ve used his services for the better part of 1 More

by Doug Campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your positive feedback about our team at Family Toyota of Burleson. It's valued customers like you that underscore the quality service we strive to deliver daily. Thank you for choosing us, and yes, Desmond exemplifies the commitment we have in providing top tier service.

March 21, 2024

Experience was excellent at this dealership. Matt did an awesome job at taking care of the vehicle needs. The “wash job” was substandard as bugs were still visible on front and mirrors. So More

by fw2721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 13, 2024 -

Family Toyota of Burleson responded

Hello, Thank you for your feedback. We're glad to see that our team took great care of your vehicle. Please feel free to reach out to us if you'd like to discuss our car wash. We value your business and hope to continue providing excellent service to you in the future. Best regards, Dustin Herndon General Manager (817) 447-4400

March 17, 2024

The customer service at this location is awesome and I e never had an issue with this dealership. More

by lettyescobedo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your kind words about our customer service at Family Toyota of Burleson. You've summed up the experience we strive to provide. Thank you for your 5-star review.

March 15, 2024

Highly recommend this dealership for all your vehicle needs. They are friendly and treat you like family. They do not try to push services that are not needed, and will work with you when services are ne More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda
Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your high recommendation and support for Family Toyota of Burleson. Our team is pleased our friendly conduct, shuttle service, and respectful dealings exceed expectations. We're glad you find your lengthy travel to us merited by the quality customer service we offer.

March 14, 2024

Very courteous and professional staff. Service was great. They took pride in their work . Completed in a timely manner. More

by llsefcik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your kind words in describing our professional staff at Family Toyota of Burleson. Glad to hear about your satisfactory experience with our service. Thank you for recognizing their commitment and timeliness in their service provision.

March 13, 2024

The service dept has always took care of me. Ask for Matt he is great. More

by rbbyr67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, 5 stars
Apr 13, 2024 -

Family Toyota of Burleson responded

We're pleased that our team in the service department at Family Toyota of Burleson has been able to meet your needs efficiently. Thank you for sharing this positive feedback about them.

March 11, 2024

Thank you EVERYONE was warm, friendly and Professional and the services were fast and speedy I was IN & OUT very quickly !!! 👍🏾😎 More

by Love45meadows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ernst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your glowing review about the seamless experience at Family Toyota of Burleson. We value rapid and professional service delivery and look forward to serving you again.

March 09, 2024

Quick service and user friendly facility. Clean environment along with ready to help smiling personnel. More

by clidagoo
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your acknowledgement of the efficient service and clean environment at Family Toyota of Burleson. It's reassuring to know that our personnel were helpful to you.

March 09, 2024

Lonnie in the service department is awesome. He has excellent customer service. I would recommend him anytime. More

by awadjie22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Sutton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your compliments towards our team at Family Toyota of Burleson. It's great to see you can highly recommend us based on the service provided. Your support means a lot.

March 05, 2024

Quick and great service. I'm so glad to be a Toyota customer. Looking forward to seeing you next time. More

by debsw3400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Molinares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Family Toyota of Burleson responded

Appreciated hearing about your positive experience at Family Toyota of Burleson. We're glad you're enjoying our service and being a part of the Toyota family.

2
...