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Farrish Chrysler Jeep Dodge Ram

Fairfax, VA

Overview
Reviews
Vehicles
4.3
1,103 Reviews
Call Dealership (571) 639-4755
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9610 Fairfax Boulevard

Fairfax, VA

22031

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Showing 1,103 reviews

June 01, 2024

I was able to get upfront pricing to save time and avoid the excessive back and forth or any other nonsense. I’ve been a loyal Jeep person for 25 plus years and I was able to get the car I wanted at a price More

by Rich W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah, Tim Lee, Fawad Osmani
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Jun 11, 2024 -

Farrish Chrysler Jeep Dodge Ram responded

Rich W, thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our upfront pricing process efficient and hassle-free. It's wonderful to know that we were able to provide you with the Jeep you wanted at a price that worked for you. Sarah and our on-duty manager will be delighted to hear your kind words as well. We truly appreciate your loyalty over the past 25 years, and we're honored to have had the opportunity to serve you. If you ever need anything else or have any questions, please don't hesitate to reach out. We're always here to help. Thanks again for choosing us, and we look forward to serving you for many more years to come!

Helpful
March 19, 2024

Quick responsiveness, knowledgeable sales and finance teams, excellent customer service. Both Yali and Uday were extremely helpful with a zero pressure approach. They were able to accommodate on short ti More

by Bendoyle86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uday and Yali
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Apr 02, 2024 -

Farrish Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to leave such a glowing review of your experience at Farrish. We're thrilled to hear that you found our team to be quick, knowledgeable, and dedicated to providing excellent customer service. Yali and Uday are both fantastic members of our team, and we're delighted to hear that they were able to assist you effectively with a zero-pressure approach. Making our customers feel comfortable and supported throughout the buying process is always our top priority, so we're glad to know that we succeeded in doing so for you, even on a short time-frame. We truly appreciate your business and your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again - Farrish of Fairfax

Helpful
March 06, 2024

Fast accurate service, great communication and I love the text and web presence to review your current service status and ability to review recommendations.Farrish has been very helpful with other warranty i More

by Jay.Henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny in service and Saad in sales
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Apr 02, 2024 -

Farrish Chrysler Jeep Dodge Ram responded

Jay, Thank you for taking the time to share your positive experience with us here at Farrish. We're delighted to hear that you found our service to be fast, accurate, and accompanied by great communication. We're particularly pleased that you appreciate our text and web presence, providing you with the ability to review your current service status and recommendations. Ensuring transparency and convenience for our customers is a priority for us, and we're glad to know that it has made a difference for you. It's wonderful to hear that we've been helpful with warranty issues in the past and that you've found our sales environment to be great. Your recommendation means a lot to us, and we're grateful for your trust and confidence in our team. Should you need anything in the future or have any further feedback to share, please don't hesitate to reach out. We're here to help and look forward to serving you again at Farrish.

Helpful
February 22, 2024

Great deal . fast and easy.salesman very helpfully professional, made me fill at home,not pushet More

by ritasaylor62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uday
Report | Print
Jun 11, 2024 -

Farrish Chrysler Jeep Dodge Ram responded

Thank you sincerely for your glowing review! We're thrilled to hear that you had such a positive experience with us. Making our customers feel at home and comfortable during the car-buying process is always a top priority, and we're glad that our salesman was able to achieve that for you. Your satisfaction is our ultimate goal, and we're delighted that we could make your experience fast, easy, and hassle-free. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to assist you every step of the way. Once again, thank you for choosing us, and we look forward to serving you again in the future!

Helpful
February 20, 2024

Arrived and was acknowledged and technician provided an approximate time it would take for my service. Work was completed within that time frame. More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
Report | Print
Jun 11, 2024 -

Farrish Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us! We're pleased to hear that you were promptly acknowledged upon arrival and that our technician provided you with an approximate time for your service. It's fantastic to know that we were able to complete the work within that estimated time frame, ensuring a smooth and efficient experience for you. If there's anything else we can assist you with or if you have any further questions, please feel free to reach out. We're here to ensure your satisfaction and to provide assistance whenever needed. Thank you once again for choosing us for your service needs, and we look forward to serving you again in the future!

Helpful
February 10, 2024

Was hoping it was gonna go better! ! The dealership sent me a email @1000 in the morning stating a vehicle is 41k but went into the dealership and wanted me to pay 53k and nobody in man More

by J. Davis
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Fefe Njeck, Vinny Choi
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Helpful
February 01, 2024

Always a pleasure to work. with Manny Duran. Prompt, helpful and friendly. He had my business!) More

by Jracines3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny duran
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Jun 11, 2024 -

Farrish Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We're thrilled to hear that working with Manny Duran was such a positive experience for you. Providing prompt, helpful, and friendly service is always our goal, and we're delighted that Manny exceeded your expectations. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to earn your business. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to assist you every step of the way. Thank you once again for choosing us, and we look forward to serving you again in the future!

Helpful
January 06, 2024

I factory ordered a new Durango Hellcat at reasonable pricing. No hassle with add-ons. Received good trade-in value. The sale was no nonsense and exactly as specified. The parts department is the best More

by mrd00dman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uday Singh, Jesse Kim
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Jan 21, 2024 -

Farrish Chrysler Jeep Dodge Ram responded

Thank you so much for sharing your exceptional experience! It was a pleasure assisting you with the factory order for your new Durango Hellcat. I'm delighted that we could offer reasonable pricing without any hassle on add-ons, providing you with a sale that precisely met your specifications. Your positive feedback on the trade-in value is truly appreciated. I'm proud to hear that our parts department, the best in the area, successfully tracked down every Mopar part you needed. Your satisfaction is paramount to us, and I'm grateful for your trust in Farrish CDJR. If there's anything more we can do for you, please don't hesitate to reach out. Looking forward to serving you again in the future!

Helpful
January 04, 2024

Low pressure sales rep (Mo) was helpful and knowledgeable about the different models and trim lines for the Jeep Grand Cherokee. He had a pleasant demeanor and was not overly pushy as you might expect a car More

by Mkatalinas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Kohistani
Report | Print
Jan 21, 2024 -

Farrish Chrysler Jeep Dodge Ram responded

🌟 Thank you, for sharing your experience! We're thrilled to hear that our low-pressure sales rep, Mo, made your Jeep Grand Cherokee exploration enjoyable. Mo's helpful and knowledgeable approach, coupled with a pleasant demeanor, aligns with our commitment to providing a positive and non-pushy sales experience. Your satisfaction is our goal, and we appreciate your feedback. If you have any more questions or if there's anything else we can assist you with, feel free to let us know. Looking forward to serving you again! #JeepGrandCherokee #LowPressureSales #CustomerSatisfaction #KnowledgeableStaff 🚗✨

Helpful
December 26, 2023

Where do used cars get detailed prior to getting placed on display for sale? The dealership, of course! I find that they do a better job than detaik shops for LESS than detail shop.. Not every dealer thou More

by Wrogers936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra
Report | Print
Jan 21, 2024 -

Farrish Chrysler Jeep Dodge Ram responded

🌟 Thank you for sharing your experience! We're delighted to hear that Farrish brought your 17 Dodge Charger back to its almost first-day glory. Our detailing team takes pride in their work, ensuring a thorough job that surpasses most detail shops, all at a budget-friendly cost. We're thrilled the annoying light scratches are gone, and your car is now showroom-worthy. It was our pleasure to provide you with a beautiful, like-new car, and we look forward to seeing you again in 6 months! #CarDetailing #ShowroomReady #CustomerSatisfaction 🚗✨

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