Read Reviews Farrish Chrysler Jeep Dodge Ram

Farrish Chrysler Jeep Dodge Ram

Farrish Chrysler Jeep Dodge Ram

9610 Fairfax Boulevard
Fairfax, Virginia 22031


Sales: (703) 273-0200
Service: (703) 934-1600
Parts: (703) 934-1620

Manufacturers: Chrysler, Dodge, Jeep, Ram

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 311 reviews

4.9

4.9 out of 5

430 lifetime reviews

Farrish Chrysler Jeep Dodge Ram

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Certified: Farrish Chrysler Jeep Dodge Ram

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Farrish Chrysler Jeep Dodge Ram has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Parts Store
Customer Lounge Area Shuttle Service
Drive-In Service Television
Express Service Vending Machines
Free WiFi

ShepherdKendall
5/21/2013 3:18:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Terry FantTerry Fant
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Farrish Chrysler Jeep Dodge Ram:

Loved terry. He was friendly to begin with and adjusted with not being able to find the car that we wanted (given a stock number) with not only finding the car we wanted, but also finding us one that gave us a slight discount. We mentioned the Junks, he was on top of that discount as well. The price they gave us on our trade-in was a little disappointing, but par for the course given the car (2009 Mini Cooper) so I don't think that's a factor. They gave us a fantastic price on the sticker (about $2k below Edmunds), we were able to balance on the trade-in, and walked away with an incredible vehicle. All in all, an incredible car-buying experience. Highly recommend you see the guys at Farrish. Look for Terry, he'll make sure you're taken care of.

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opalmile
5/21/2013 9:32:15 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John GrundyJohn Grundy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Farrish Chrysler Jeep Dodge Ram:

I purchased my 3rd Jeep Wrangler last night and I couldn't be happier with the experience I had at Farrish and working with John Grundy. We live in Baltimore, which is about 1 1/2 hours from Farrish Jeep Dealership in Fairfax,VA. We made the trip to Farrish because they had exactly what I was looking for and I was able to negotiate the deal over email without any games. When I arrived, my Jeep was out front, clean and waiting for me. It was so easy and without any hassel. I will go back to John and Farrish Jeep when I'm ready to purchase #4! I highly recommend.

Carol

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jpalio
5/20/2013 3:47:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Simon ChuSimon Chu
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Farrish Chrysler Jeep Dodge Ram:

Simon is an outstanding sales representative. He was friendly, thorough and always available for questions. His new car presentation was the best I ever received.

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dillonjohn
5/19/2013 2:05:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stacie Wakefield
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Farrish Chrysler Jeep Dodge Ram:

Stacie Wakefield made the entire experience of buying a new jeep a breeze. She took the time to patiently answer every question, compare the features of the laredo vs limited models, and even delivered the car to my home. I highly recommend Stacie.

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KC13
5/16/2013 8:54:07 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Simon ChuSimon Chu
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    5
  • Overall Score:

    4.6

My Review Of Farrish Chrysler Jeep Dodge Ram:

Had a very good experience with my purchase. Staff was very friendly, and extremely knowledgeable of the Jeep product line. Very attentive, and expressed interest in my car purchasing needs. Weren't focused on trying to sell me something I didn't need, and definitely took care of me. Simon and the staff seemed very interested in keeping my business, and were flexible with the purchase price to keep me from going elsewhere. I would definitely recommend Simon and Farrish to anyone looking to purchase a Jeep.

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Schobitz
5/15/2013 3:15:42 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Simon ChuSimon Chu
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    4
  • Overall Experience:

    4
  • Pricing:

    5
  • Overall Score:

    4.4

My Review Of Farrish Chrysler Jeep Dodge Ram:

Happy with the Dodge - Simon was great staying late to help me transfer my things from my old Jeep to the new Durango. My only criticism, I went to two other dealers, as prices are online now there was less "gamesmanship" needed at the other dealers. In the end you had the truck I wanted and I got a fair price so I purchased it.

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eraffler
5/11/2013 9:46:58 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Terry FantTerry Fant
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Farrish Chrysler Jeep Dodge Ram:

I'd like like to start by stating that my overall experience was wonderful, and by far the most pleasant car buying experience I've had to date, hence the all "5" ratings. When I arrived at the dealership, I was immediately assisted by Stacie Wakefield, who was very nice and helped me figure out exactly what features I was looking for in a new Grand Cherokee. She was very patient with me as I requested to look at various versions of the Grand Cherokee, along with different color options, packages, etc. After a few test drives, I'd found the model I liked. The financing process was very relaxed and straight-forward as well. Again, everyone I dealt with was very polite, at no point did I feel I was being pressured into anything, and it was overall a very pleasant experience, from sales to financing to walking away with my new ride. I would definitely recommend this dealership without hesitation based on my personal experience.

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kelleywolfe09
5/10/2013 10:16:48 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Simon ChuSimon Chu
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Farrish Chrysler Jeep Dodge Ram:

My husband and I came in on a Thursday evening after work and met with Simon. Simon was extremely attentive to the things we asked for in our new jeep. Simon was extremely helpful answering all of our questions and after the purchase he called the next day to make sure that everything was good and that we were happy with our purchase. I would defintiely recommend this dealership, Simon and Miguel. The whole team at Farrish made us feel like we were the only customer in the building. It was by far the best car buying experience we'd ever had.

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Cody2021
5/7/2013 10:38:03 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Simon ChuSimon Chu
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Farrish Chrysler Jeep Dodge Ram:

I was referred to Mr. Chu by a family member who had previously worked with him on purchasing a new vehicle. I called Mr.Chu and visited the dealership in order to narrow my search window between a Grand Cherokee and an Unlimited Rubicon. Mr.Chu was very helpful and knowledgeable during this process. I traded in my 2010 2 door wrangler sport on Sun April 28th. Mr. Chu spent alot of time making sure i was comfortable with the terms of trade and purchase of my new vehicle.Mr.Chu was an invaluable asset to me throughout the whole research and purchasing process. The Finance Staff that i worked with (Ms.KIM) was extraordinarily helpful in getting me financed at a lower rate then i was quoted through USAA financial institution. i am thoroughly happy with my purchase and am still in contact with the dealership for aftermarket parts such as lights bumpers and a lift.

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MR_JRH
5/7/2013 8:44:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John GrundyJohn Grundy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Farrish Chrysler Jeep Dodge Ram:

I would recommend buying a car at Farrish of Fairfax! I received excellent care at this dealership...no hassle and no pressure. I was offered options and then given time to decide. I made my decisions and then purchased a Dodge. The only minor issue was that my Dodge had a horn that was not connected which we noticed at the time I was driving off the lot. They took the car in and fixed it when it was convenient for me without hassle and without any discussion of charges. I was pleased with everything from the test drive to the sales team to the finance folks. The minor Quality Control issue with the vehicle at the plant was a minor inconvenience. The car has been fantastic and the dealership's effort made me feel completely satisfied with my purchase.

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