Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
Filter Reviews by Keyword
By Type
Showing 1,103 reviews
I recently purchased a new jeep from Farrish (Fairfax, Va.) and it was an extemely positive experience. My sales representative was Simon Chu. He was straight forward and very knowledgeable about the ve Va.) and it was an extemely positive experience. My sales representative was Simon Chu. He was straight forward and very knowledgeable about the vehicle. He worked with me to get me the best price possible and was up front about all of the costs involved and rebates available. There were no hidden fees or high pressure tactics. Kathleen Brown reviewed all of the financing options available and was very helpful. She carefully explained all of my options and did not pressure me to purchase any options I did not want. She made every effort to expedite the process. I would certainly recommend this dealership and sales team, specifically Simon and Kathleen, to a friend. More
John answered all of my questions regarding Jeep Wrangler features and options. Very professional and friendly -- appreciated honest, candid negotiations on price with John. The only negative on the day wa features and options. Very professional and friendly -- appreciated honest, candid negotiations on price with John. The only negative on the day was the 2-hour wait for finance to close the deal -- would have appreciated some sense of how long the wait would be, so we could go out for lunch and return at an appointed time! However, John was great! More
After a harrowing experience at another dealership in Warrenton, I went over to Farrish disappointed, pissed off, and with little hope I'd be driving away in a new vehicle. Richard May listened to me ve Warrenton, I went over to Farrish disappointed, pissed off, and with little hope I'd be driving away in a new vehicle. Richard May listened to me vent about the other dealership for 20 minutes, brought Justin Hoffman, the sales manager over, and both not only assured me, but delivered on their promise to get me into the Jeep I wanted and had done my homework on, with a payment that fit my budget. Kathleen Brown in financing was super-fast, accurate, and entertaining to boot. I ended up with a far nicer Jeep with options I hadn't counted on getting - I LOVE it! These guys are TREMENDOUS. I'll never go anywhere else, and highly recommend this dealership to anyone looking for a Jeep. They're the BEST! More
In 30 years of experience buying cars, this was by far the best. Miguel Zayas is an outstanding representative of this dealership. He is a pleasure to deal with....sincere, knowledgeable, responsive, an the best. Miguel Zayas is an outstanding representative of this dealership. He is a pleasure to deal with....sincere, knowledgeable, responsive, and reliable. That certainly has not been my experience at most other dealerships where salesmen are disingenuous, use high pressure tactics, and could care less about satisfying their customers. At Farrish, the car buying experience was absolutely painless and I left feeling as though I was was treated honestly and fairly. I would not hesitate to buy another car here and have already recommended Mr. Zayas and Farrish to friends. More
This is how we started. We began looking at Nissans in which no salesperson ever approached us after 15 minutes of looking. Had even tried another dealership, but, this one wasn't right either. So we ve which no salesperson ever approached us after 15 minutes of looking. Had even tried another dealership, but, this one wasn't right either. So we ventured out to Farrish where we had previously purchased from and went from there. I have never been to a Dealership like this before. Our salesman John, was not pushy, he let us look around for what we wanted to look at, listened to our concerns, answered all our questions, he was friendly, and just overall AWESOME! I would without hesitation purchase a car from him again. And even though the price was a little more than what I wanted to pay and there was confusion about the deal that was made, Kathleen understood my concerns and took the time to explain other financing options with me. The dealership made me feel right at home and even through financing, I feel great with the entire experience. The best part...other than the fantastic staff...there wasn't any stress or pressure. John and Kathleen made me feel more like a family member than a customer. More
The purchasing process was a pleasant experience. Using the AT&T Affiliate program eliminated the price haggling that normally accompanies purchasing a car and made us more willing to buy a Dodge from Farr the AT&T Affiliate program eliminated the price haggling that normally accompanies purchasing a car and made us more willing to buy a Dodge from Farrish. John Grundy was very professional and helpful. He took utmost care to make sure we were taken care of. More
My experience buying a new car here was outstanding. Had great customer support. Both Miguel and Ash were able to answer all my questions to the fullest. They both had great, friendly attitudes that made great customer support. Both Miguel and Ash were able to answer all my questions to the fullest. They both had great, friendly attitudes that made me feel welcomed. Both were very knowledgeable about the Grand Cherokee SRT-8. They both worked with me in getting a great deal. I would surely recommend this place to anyone interested in a Jeep, Dodge or Chrysler. Thanks guys. More
John Grundy was very knowledgeable when it came to Jeep Wranglers which helped make my decision to purchase very easy. He was friendly and respectful and when it came down to negotiating it was straightfo Wranglers which helped make my decision to purchase very easy. He was friendly and respectful and when it came down to negotiating it was straightforward and I got the price I wanted. I would definitely purchase from him again and I would highly recommend the Farrish dealership as a whole. More
Just bought a new jeep wrangler from farrish. This dealership has very friendly employees that made the experience a pleasurable one. I ordered my wrangler from the factory to get the options that I dealership has very friendly employees that made the experience a pleasurable one. I ordered my wrangler from the factory to get the options that I wanted, and it was delivered to me in just under 5 weeks. I felt like I got a great deal on the jeep and would reccomend this dealership to others who are in the market. More
John was my salesman for a new jeep. He was very helpful, answered all my questions, and did not pressure me one bit. He held a car for an extra day just to see of my girlfriend liked the car. I w helpful, answered all my questions, and did not pressure me one bit. He held a car for an extra day just to see of my girlfriend liked the car. I will by from John again in the future!! This is one of my best experiences buying a new car. More