Faulkner BMW
Lancaster, PA
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My experience has been consistent over the last 10 years with Faulkner BMW. In particular, my service advisor, Jesse being along time team member with a great memory and a good bedside manner, makes the exp with Faulkner BMW. In particular, my service advisor, Jesse being along time team member with a great memory and a good bedside manner, makes the experience that much better. More
I will never have my x5 serviced at Faulkner BMW. Tried to sell me on a part that it did not need. Took it to another certified BMW mechanic to verify. Tried to sell me on a part that it did not need. Took it to another certified BMW mechanic to verify. More
I bought a used car sight unseen from Faulkner BMW and relied on my gut regarding the trustworthiness of Johnathan Hoxworth, the salesman. The car was trucked from Pennsylvania to South Florida and.turne relied on my gut regarding the trustworthiness of Johnathan Hoxworth, the salesman. The car was trucked from Pennsylvania to South Florida and.turned out to be exactly as he described, and I couldn’t be more delighted with the vehicle and the deal. More
The team there is excellent. Stephanie Dull has been a trusted guide for all service needs. And Kyle Banner helped me find my current X3, and checked in with me when I was last Stephanie Dull has been a trusted guide for all service needs. And Kyle Banner helped me find my current X3, and checked in with me when I was last in the shop for service. More
Consistently excellent service and professional staff. They service both of our BMW’s, and we have no complaints. Scheduling service is easy. The team provides frequent updates on the service, and over They service both of our BMW’s, and we have no complaints. Scheduling service is easy. The team provides frequent updates on the service, and overall is a great customer experience. More

