Faulkner BMW
Lancaster, PA
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Bought a couple of BMW’s from Faulkner BMW and have been coming in for service for over 7 years now, I have had many experiences with the dealer and not one was bad. Entire staff is both friendly and profes coming in for service for over 7 years now, I have had many experiences with the dealer and not one was bad. Entire staff is both friendly and professional, Devon is my go to salesman and he is fantastic! Nothing but good things to say, highly recommend! More
We have been working with Falkner for several years. Quality service and everyone is friendly and helpful. We have an excellent experience each time we buy or service our vehicles. Quality service and everyone is friendly and helpful. We have an excellent experience each time we buy or service our vehicles. More
I needed a new battery and it was replaced expeditiously. The service staff at Faulkner BMW is always pleasant and knowledgeable. Chris in service is top tier. The dealership as a whole is delightful. The service staff at Faulkner BMW is always pleasant and knowledgeable. Chris in service is top tier. The dealership as a whole is delightful. More
The team members at this dealership were helpful and knowledgeable. They used their expertise to help me decide which vehicle was the right one for me. I highly recommend Rob Howery at this dealership. knowledgeable. They used their expertise to help me decide which vehicle was the right one for me. I highly recommend Rob Howery at this dealership. More
I was surprised that my car passed the state inspections at this dealership with no problems 1000 miles ago. And, now it requires $3500 worth of work before it was able to pass inspections. This caught me at this dealership with no problems 1000 miles ago. And, now it requires $3500 worth of work before it was able to pass inspections. This caught me by surprise. The repairs were expensive for what they were. But, when the repairs were done they were done correctly. More
Faulkner BMW, as always, did a great job with my state inspection. Donovan, my service rep,, was friendly, courteous, and professional. I appreciated the video provided me by the technician who worked in inspection. Donovan, my service rep,, was friendly, courteous, and professional. I appreciated the video provided me by the technician who worked in my vehicle. From start to finish, it was a great customer service experience. More
Faulkner BMW always provides great customer service and support for my service appointments. From the time I enter until I leave I’m taken well care of. I would recommend Faulkner BMW!!! support for my service appointments. From the time I enter until I leave I’m taken well care of. I would recommend Faulkner BMW!!! More

