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Faulkner BMW

Lancaster, PA

4.8
205 Reviews

1530 Manheim Pike

Lancaster, PA

17601

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Showing 205 reviews

April 06, 2026

Bought a couple of BMW’s from Faulkner BMW and have been coming in for service for over 7 years now, I have had many experiences with the dealer and not one was bad. Entire staff is both friendly and profes More

by Christiandw132
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
March 28, 2026

I like their multipoint inspection and the video they send to your phone. It helps a lot because I do a lot of my own repairs. More

by Lancaster Joe
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jesse James
March 23, 2026

The Faulkner team is always first class! Rob Howry is great to work with every time we purchase there! More

by Chuckkray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Howry
March 20, 2026

We have been working with Falkner for several years. Quality service and everyone is friendly and helpful. We have an excellent experience each time we buy or service our vehicles. More

by Dianne_bare
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jesse Jonex
February 25, 2026

I needed a new battery and it was replaced expeditiously. The service staff at Faulkner BMW is always pleasant and knowledgeable. Chris in service is top tier. The dealership as a whole is delightful. More

by MrsOakes
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Oakes
February 11, 2026

Quick and friendly service done right. Am I up to 15 words yet, nuts blah More

by Kencalta
Recommend Dealer
Yes
Employees Worked With
Service dept
February 03, 2026

The team members at this dealership were helpful and knowledgeable. They used their expertise to help me decide which vehicle was the right one for me. I highly recommend Rob Howery at this dealership. More

by Abg22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Howry
January 31, 2026

I was surprised that my car passed the state inspections at this dealership with no problems 1000 miles ago. And, now it requires $3500 worth of work before it was able to pass inspections. This caught me More

by frankxeppink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan Green
January 22, 2026

Faulkner BMW, as always, did a great job with my state inspection. Donovan, my service rep,, was friendly, courteous, and professional. I appreciated the video provided me by the technician who worked in More

by Riley3jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan
January 06, 2026

Faulkner BMW always provides great customer service and support for my service appointments. From the time I enter until I leave I’m taken well care of. I would recommend Faulkner BMW!!! More

by Lew Gordner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steph
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