Faulkner Mazda

Faulkner Mazda
4437 Street Road
Trevose, Pennsylvania 19053
(215) 673-4444

Manufacturer: Mazda


Most Reviewed Employees
Renee Fargason Renee Fargason
Sales Associate - New & Used Vehicles
Preston DeLucca Preston DeLucca
Sales Associate - New & Used Vehicles
Larry Dixon Larry Dixon
New Car Sales Manager
Mike Rocchi Mike Rocchi
Sales Associate- New & Used Vehicles
David Fasoline David Fasoline
Sales Associate - New & Used Vehicles
Mike Pigaro Mike Pigaro
Finance Manager
Paul Sanders Paul Sanders
Service Advisor
Mike DeMarshall Mike DeMarshall
Used Car Sales Manager
Kim Principale Kim Principale
Internet Sales Coordinator
Brandon Muffett Brandon Muffett
Sales Associate- New & Used Vehicles
Need a New Car?

Dealership Amenities
Cable TV
Customer Lounge Area
Free Coffee
Free WiFi
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
126 Reviews
Faulkner Mazda

Overall Score: 5 Star Rating4.9





About Faulkner Mazda
Certified: Faulkner Mazda
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Faulkner Mazda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Faulkner Mazda
Faulkner Mazda opened our doors in June of 1985. We are 1 of 26 Faulkner dealerships across Pennsylvania. Faulkner Mazda is #1 sales, service and parts volume in the Philadelphia, Bucks and Montgomery counties. Our service department is 1 of 30 Quality Monitoring Dealerships for Mazda across the United States. Faulkner Mazda has been a winner of Mazda's prestigious Presidents' Award for 14 consecutive years and counting. We are also a Gold Cup Dealer. We promise to make your experience here at Faulkner Mazda whether it be in sales, service or parts the most positive experience you have had at any dealership. We can't wait for you to join our Faulkner family!


tmaurodealerrater
5/13/2012 3:24:47 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Preston DeLucca, Larry Dixon, Mike Pigaro

My Review of Faulkner Mazda:
I am extremely happy with my entire purchasing experience at Faulkner Mazda.
All necessary information was presented clearly and concisely.
Every individual that I met and interacted with who helped complete the sales process was courteous, polite and informative.

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brothersmovers
5/11/2012 11:47:23 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Preston DeLucca, Mike DeMarshall

My Review of Faulkner Mazda:
I was pleased on many levels with my experience at Faulkner Mazda. I went to look for a new CX5. I left with a 2009 Nissan Rogue. Preston (salesman) was just as helpful with the used car sale as he was when he thought I was purchasing a vehicle 12,000 more. I was impressed with everyone's help and even more the warranties that Faulkner & their service teams offers.
I hope to be doing more business with Preston 7 Mike in the near future.
Laurie White 5/11/12

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kmcgrath218
4/14/2012 11:02:38 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Preston DeLucca

My Review of Faulkner Mazda:
This was my first time buying a new car and I must say it was AMAZING! Preston was so nice and guided me through every step with ease. He made me feel calm and showed me everything I wanted to see. He made me feel like he was in it to get me in the perfect car for me, that I wanted, and not to just make a sale. I highly recommend Preston and Faulkner Mazda for the next time you want to buy a car.

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ChrisS589
4/1/2012 1:28:17 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Preston DeLucca

My Review of Faulkner Mazda:
My husband has had a Mazda CX-9 leased from Faulkner (Preston)for about 4 years and we have been very happy with it. Now that it was my turn to buy a new car, we went to Faulkner first. My husband does his research and we chose the 2013 CX-5. Preston was knowledgeable, courteous, friendly and did not pressure us (as I had experienced in the past at other places). We received a terrific financial package - both on my trade-in Honda Accord and on the CX-5. We had to wait until the new zeal red CX-5 that was on order arrived at the lot but the process to actually get it was painless. Both Preston and the rest of the staff were wonderful to work with and I will be telling anyone who asks about my new SUV where I got it and how easy the process was. I love my new car!

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JQuinlan
3/11/2012 10:09:27 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Rocchi

My Review of Faulkner Mazda:
The whole experience at the Faulkner dealership was exceptional and we highly recommend them. They were courteous and informative and very helpful in explaining every aspect of the vehicle we purchased. We will definitely recommend them to our friends and family.

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ampworx
3/9/2012 8:14:24 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Preston DeLucca

My Review of Faulkner Mazda:
Preston's product knowledge and salesmanship was superb which resulted in my purchase of the first 2013 CX-5 to be sold by Faulkner Mazda. Working as a team Preston and various other Faulkner professionals made the delivery seamless.

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FMOTTO
3/8/2012 6:12:25 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Preston DeLucca

My Review of Faulkner Mazda:
i AM A REPEAT CUSTOMER. THIS IS MY SECOND MAZDA. I LOVE THE CAR AND I LOVE DEALING WITH THE PEOPLE AT FAULKNER. THEY MAKE CAR BUYING PLEASURABLE. EVERYONE IS SOO NICE TO YOU ESPECIALLY PRESTON, NEVER DID I FEEL PRESSURED OR RUSHED. I RAVE TO EVERYONE ABOUT FAULKNER.

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flickerbrian
3/8/2012 5:14:37 PM

Overall Score: 4 Star Rating   4.2  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Rocchi

My Review of Faulkner Mazda:
Great dealership and just as long as you communicate what you are pleased with and what you're not you will be good with these guys. The bad is that it was real hard to get them to be competitive with their pricing. I compared them with NADA and KBB and they were a bit off the mark. On the brighter side, when I left the dealership I found a problem with leaking valve covers that were defintly leaking pre-sale and they split the cost with me and even balanced my tires for nothing. I guess they made enough on the high cost that I purchased the car for. Oh, and watch out for there maintenance plan salesman, he can be very pushy.

All in all a good experience and I don't feel like I got ripped off, but could have if I didn't express my concerns.

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Nicole_Totten
3/1/2012 8:11:16 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Rocchi

My Review of Faulkner Mazda:
Mike Rocchi was very helpful and friendly. I am completely satisfied with my purchase and plan to tell any friends I have that are interested in buying a car to go to Faulkner Mazda.

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CBednar
2/29/2012 9:22:57 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Rocchi

My Review of Faulkner Mazda:
Mike did an excellent job with each of my questions and requests, and made the long-distance buying experience comfortable and satisfying. I would recommend Mike and the dealership to anyone interested in a Mazda.

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