Faulkner Subaru Bethlehem

I'm from Ghana, West Africa and wanted to purchase a used Toyota Corolla for my mom living on Staten Island, New York. Peter Boyce negotiated a fair deal over the phone in consideration of my 2 hour commute Toyota Corolla for my mom living on Staten Island, New York. Peter Boyce negotiated a fair deal over the phone in consideration of my 2 hour commute (unheard of). When I arrived Joe Metzger had the vehicle prepped was honest about a few minor issues (his background is technical) and spoke with respect and decorum (his military background), no pressure, no extra charges, no gimmicks, no hassle experience was quite pleasant after the night mares we experienced dealing with new York dealers over the prior week. Joe Metzger impressed myself and my mom by treating us like family. The pricing was atleast $1,500 cheaper than any offers we saw in the market for an 05 Toyota Corolla and none of my family and friends could believe the deal I got. The few minor things I'll have to service shouldn't cost more than $500 which still puts me $1,000 below market. My only comment to Peter Boyce on developmental challenges to improve the overall experience is that since I'm coming from Africa in our culture greeting people through the door is very important, Joe was very pleasant and friendly but the other sales reps never greeted us! So for friendliness I gave this dealer a 4 but it had nothing to do with Peter or Joe, just a suggestion on the overall experience at the dealership! But as we say in Ghana Ikooo! Which means well done! Thanks Pete and Joe! More

Roland was polite and helpful, going as far as to share the technician's appraisal of the cars we looked at. He wasn't pushy at all -- a big plus! He was patient while we sought the credit union's approv the technician's appraisal of the cars we looked at. He wasn't pushy at all -- a big plus! He was patient while we sought the credit union's approval. He was willing to negotiate the price. Finally, he even contacted us AFTER the sale when the former owner found another set of keys -- never used -- AND he dropped them off at our house! A very good experience and we will certainly come back again. More

Roland was very knowledgable about the Forester and was able to compare and contrast it with the Honda CRV, which I had been considering. I received a terrific price and finance plan; I know I purchased a able to compare and contrast it with the Honda CRV, which I had been considering. I received a terrific price and finance plan; I know I purchased a superior vehicle, well-designed and well-made, a great value. I couldn't have asked for a better car buying experience. More

From the minute we arrived at Falkner we were treated with the best customer service from Roland, very pleasant and answered all of our questions about the various cars we inquired about. I was impresse with the best customer service from Roland, very pleasant and answered all of our questions about the various cars we inquired about. I was impressed with the knowledge that Roland had about Subaru. We felt that there was no run around about the cost of the new vehicle we wanted to purchase or a false dollar figure about the trade of our pickup. We left the dealership that night knowing we were getting a good deal without a doubt. The night we picked up our new car everything was perfect, the car was clean and waiting for us out front. Roland went over everything that was important on our new car. I would recommend Roland and Faulkner to anyone looking to buy a new car. Tony and Joan More

The personnel at Faulkner Subaru went above and beyond the normal assistance in purchaisng a used vehicle. They were helpful, answered all my questions, followed up on every inquiry and were extremely cou the normal assistance in purchaisng a used vehicle. They were helpful, answered all my questions, followed up on every inquiry and were extremely courteous. I would recommend Faulkner to anyone. More

This is the 2nd Subaru we bought from Roland Zuk. The first was a necessity, we needed it quickly. Since Faulkner did not have the car we wanted in stock, Roland called nearby dealerships and found the p first was a necessity, we needed it quickly. Since Faulkner did not have the car we wanted in stock, Roland called nearby dealerships and found the perfect vehicle. Faulkner got the car the next day, and after servicing and paperwork, we picked up the vehicle. All within 2-3 days! The second car, a Legacy, we bought because we loved the car. We wanted to come back to Roland, since he treated us so well with the Impreza that we bought for our daughter. There are many options and controls to learn about with a new car. Roland helped us decide what we needed, and what we could do without. The order was a breeze, and when the car arrived, Roland kept us informed as to the schedule for our delivery. I also want to mention that throughout the process we were treated with the utmost respect and friendliness. Even as we picked up the car, Roland showed us all the features and controls. He patiently demonstrated the Bluetooth capabilities, and paired up our phone. Faulkner Subaru is a rare find, and I would recommend them to anyone looking for a vehicle. More

The sales rep my wife and I met with, Roland Zuk, was very friendly and extraordinarily patient as he answered all of our questions. We had not car shopped for over a decade and were apprehensive about t very friendly and extraordinarily patient as he answered all of our questions. We had not car shopped for over a decade and were apprehensive about the process. Roland's professionalism and pleasant manner actually made the experience enjoyable. We liked the look and feel of the dealership -- selection of cars, the service area (clean and neat), the location (close to our home), and the price, based on our prior research, was reasonable. We would not hesitate to recommend Faulkner Subaru to our family and friends. More

I would absolutely recommend this dealership to anyone interested in purchasing a used subaru. Upon walking thru the doors of the dealership I felt welcomed. I was shopping for a car by myself., and after interested in purchasing a used subaru. Upon walking thru the doors of the dealership I felt welcomed. I was shopping for a car by myself., and after a not so great experience at another dealership earlier in the day I decided to come up to Faulkner to check a car I had found on line. I dealt with Roland...and boy did I luck out! Roland is the most pleasant and informative sales person you will meet. I didn't feel pressured at anytime during my visit. I ended up buying a used car that is perfect for me!! I want to thank Roland so much for his patience and walking me thru the purchase of my car. I will be coming back to Faulkner Subaru in Bethlehem for all of my future Subaru purchases. More

Rolland was very knowledgable, enthusiastic, reliable and friendly. He knows subarus and has great people skills. It was a pleasure buying our vehicles from Rolland! friendly. He knows subarus and has great people skills. It was a pleasure buying our vehicles from Rolland! More

I just bought my second new Subaru from Wes Brown and this dealership and again found him to be fair, straightforward, and above board with his dealings. He gave us a fair price on the 2012 WRX that we this dealership and again found him to be fair, straightforward, and above board with his dealings. He gave us a fair price on the 2012 WRX that we purchased. They were also very efficient when we picked up the car having everything ready before we arrived so we could get out of there in less than an hour. I would highly recommend this dealer. More