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Faulkner Subaru Bethlehem
Bethlehem, PA
472 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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472 Reviews of Faulkner Subaru Bethlehem
June 21, 2024
I am extremely satisfied with my purchase. The dealership and Mariely were wonderful to work with. All equipment in my Forester was explained before my test drive and again at the time of pur The dealership and Mariely were wonderful to work with. All equipment in my Forester was explained before my test drive and again at the time of purchase. Two weeks later I went to a Love Encore meeting where Jared again explained everything in the car to be sure I knew how everything worked or if I had any questions I needed answered. Never had such thoroughness with any dealership before. More
by jorosmith
Employees Worked With
Frank Bernhard, Jared Neff, Mariely Rivera
April 24, 2024
I found a car I loved and was ready to buy until the finance guy came over. He was super misogynistic talking down to me and basically telling me the that unless I financed through him I was doing it wr finance guy came over. He was super misogynistic talking down to me and basically telling me the that unless I financed through him I was doing it wrong. He was uneducated in the type of loan I had and was unwilling to listen to me or work with me at all unless I was going to finance through them. They also had promised me yesterday that they would hold the car for a week with a deposit and then today they were unwilling to do that. There was no customers in the store when I was there and now I understand why. Save your time and money and stay away from that shady finance guy!!! More
by Shannon
Employees Worked With
Kyle Manley
March 27, 2024
If you run into a salesman named Ziad Abdelmassih ask if you can have another salesman. I bought a used Subaru from them the price was good they are very high pressure. I had a problem with my Subaru I coul you can have another salesman. I bought a used Subaru from them the price was good they are very high pressure. I had a problem with my Subaru I couldn't get the key out of the ignition on the second day. During the sale they offered me an extended warranty I turned it down. I called them knowing I didn't have an extended warranty just hoping they would do the right thing and stand behind the product they sold being it was only 2 days. That didn't happen. The key problem is sometimes there and sometimes not. It is however a known problem among Subarus. All I had to do was Google it and I did that before I called them. I called them on March 22nd I talked to Ziad he said he would talk to his used car manager and get back to me. It is now March 27th I have not heard a word. It's the not getting a call back that has angered me the most. I was willing to pay to have this problem diagnosed but they didn't even give me that option. Rather Ziad was more of I got your money middle finger to you pal. I would never deal with this dealership again More
by sulkyracr
Employees Worked With
Ziad Abdelmassih
March 07, 2024
Absolutely incredible. Staff is friendly and helpful. I always know my car is in good hands when I bring it to Faulkner Subaru. I'm telling everyone who has a Subaru to use Staff is friendly and helpful. I always know my car is in good hands when I bring it to Faulkner Subaru. I'm telling everyone who has a Subaru to use this dealership for all their service needs. I drive from out of state just to come here. Always a pleasure and I know my car is in great hands. Thank you, Faulkner! More
by arhuot
Employees Worked With
Jason Racchio
January 31, 2024
All workers were friendly and knowledgeable. The dealership was a comfortable environment and did not feel overwhelming. Ziad did an amazing job helping me find a vehicle, going over the paperwo The dealership was a comfortable environment and did not feel overwhelming. Ziad did an amazing job helping me find a vehicle, going over the paperwork, and explaining all the features of the car. More
by jesssearfass
Employees Worked With
Ziad Abdelmassih
January 30, 2024
My Salemsn Sean Corr was very knowledgeable about my Subaru CrossTrex and he went above and beyond to find the color car ai wanted. They make the customer feel welcome and like part of the Subaru Family Subaru CrossTrex and he went above and beyond to find the color car ai wanted. They make the customer feel welcome and like part of the Subaru Family. I will most definitely recommend them to anyone looking for a Subaru. More
by Gwen Bortz
Employees Worked With
Dave Kopew, Ziad Abdelmassih, Steve Miller, Sean Corr
