Federico Chrysler Dodge Jeep Ram

My experience with the employee's at the dealership was remarkable. From sales to service I rate the Wood River Federico A+. The customer service after the sale is just as impressive as before my purch was remarkable. From sales to service I rate the Wood River Federico A+. The customer service after the sale is just as impressive as before my purchase. Not only can I expect to be greeted with smiles and kind words, I also feel like I have acquired a few new friends in the process. I can’t say enough about the product knowledge the staff have and are willing to share. David Watkins was my salesman. He is always pleasant and I know that I can call him with any problem and it will be resolved no questions asked. Tony Federico guided me through my vehicle service contract and made sure I was comfortable with the decisions I made. Chris Kraft runs the service department like a fine tuned machine. Pun intended. They are all very knowledgeable and have helped me “above and beyond” my already high expectations. Federico's great customer service will ensure my future business and referrals to this dealership. If you haven’t had a chance to meet the guys, stop in. You'll be glad you did! Proud new member of "the Jeep thing".......Michelle Hosty More

Thanks so much to David Sanders for being the kindest/informative dealer we've had the pleasure of working with. Always willing to help us with prices, always available for questions and a joy to kindest/informative dealer we've had the pleasure of working with. Always willing to help us with prices, always available for questions and a joy to work with- we would recommend him to anyone in the market to purchase a new/used vehicle! Thanks David! More

David is a very good salesmen. He is polite, when I needed anything he has always helped me out. I will continue to see David with all other purchases. Federico is very luck to have such a great emplo needed anything he has always helped me out. I will continue to see David with all other purchases. Federico is very luck to have such a great employee. More

We drove all the way from St Louis purchase from Federico. They have the best prices and they make it easy. From start to finish our salesman David Sanders was strait forward with us and gave us a Federico. They have the best prices and they make it easy. From start to finish our salesman David Sanders was strait forward with us and gave us a deal that we couldn't find at any other dealership. We highly recommend these guys and we'll be back! More

David really made me feel like a part of the Federico family he made my process very quick and easy, we were in and out in less than an hour! That is so rare in a dealership! family he made my process very quick and easy, we were in and out in less than an hour! That is so rare in a dealership! More

We have traded and bought our last 6 cars from Federico and have only dealt with one salesman, David Watkins, the entire staff is great, from the front desk to the service department, we have dealt with th and have only dealt with one salesman, David Watkins, the entire staff is great, from the front desk to the service department, we have dealt with them all. David has always been quick to help us, answer all our questions and has always found us the exact car we are looking for. We will continue to buy from Federico as long as David continues to sell there!!! More

David Watkins was very knowledgeable about the cars I was interested in. He was very helpful and made the shopping experience easy and relaxed. I will recommend David and this dealership to my friends and interested in. He was very helpful and made the shopping experience easy and relaxed. I will recommend David and this dealership to my friends and family. More

My wife and I bought a brand new Chrysler 200 from Federico. We told David what we had to spend and what we where looking for he told us he had just the car for us. He showed it to us and... It was n Federico. We told David what we had to spend and what we where looking for he told us he had just the car for us. He showed it to us and... It was not it. But the next one he showed us was exactly what we wanted. No regrets! More

When I think Federico Chrysler Dodge of Wood River, IL, David Sanders comes to mind. I recently purchased my 3rd vehicle from him. There’s a reason why I keep going back to him when I am ready to trade – David Sanders comes to mind. I recently purchased my 3rd vehicle from him. There’s a reason why I keep going back to him when I am ready to trade – Let me explain. His salesmanship (attitude, personality, friendliness) and performance always exceed my expectations! Specific to my most recent purchase, I faced a few financial challenges, but David assured me that everything would work out. His first steps were to communicate with me the issues, and then he began to work diligently to negotiate with peers and co-workers (finance) for resolution. Not only did my monthly payment stay within my range, but he was able acquire a generous trade-in for my 2007 Nitro. David’s customer service tactics can be complimented as he remained in contact with me from start to finish of the purchase, relaying all details (texting, e-mail, and phone) The entire execution was a success, and David was able to maintain my vehicle loan with my credit union, for which I am familiar and have been a member for years. I would like to personally thank Dave for his exceptional service! I will refer friends and family to him, for sure. More

This was the best experience with a dealership I've ever had, hands down! Chris in particular was very helpful and got me taken care of without any hassle. ever had, hands down! Chris in particular was very helpful and got me taken care of without any hassle. More