Ferman BMW

Tom made the car buying experience enjoyable. He was not pushy and not only listened but took action on getting what I asked for. All the employees I came in contact with acknowledged me and were He was not pushy and not only listened but took action on getting what I asked for. All the employees I came in contact with acknowledged me and were very accommodating. The dealership had a huge inventory of very nice cars and I would recommend anyone who is looking for a car this is the place to get what you want at a great price More

Top service, incredible customer service! I felt like a king. Processing time absolutely fast and everybody was working non stop to make us happy I felt like a king. Processing time absolutely fast and everybody was working non stop to make us happy More

Andrew Summerhill is very professional and courteous. He carefully explains all service recommendations and costs. Service is timely. Waiting room is clean and well furbished. He carefully explains all service recommendations and costs. Service is timely. Waiting room is clean and well furbished. More

Received my car back the power steering belt replaced incorrectly. It shredded which is caused by not being properly installed. I was informed I needed new gaskets, when I had a major power steering leak incorrectly. It shredded which is caused by not being properly installed. I was informed I needed new gaskets, when I had a major power steering leak that was not even addressed. They did not change the gaskets for me when I asked them. Only did the bare minimum to get the car to drive. My car was at Ferman BMW for three weeks. And broke down two days after. More

Love BMW always so easy. Ferman was great. David was very helpful, Leah was very informative and went through the car in a way that was easy, and finance was fast and informa Ferman was great. David was very helpful, Leah was very informative and went through the car in a way that was easy, and finance was fast and informative about the warranty etc. Will definitely be back!! Thanks More

I had a blow out on my tire and had purchased all of the warranties upon purchase of my vehicle. Both Sal and Mary could see and knew the warranty was purchased but the system was showing an error. Sal and warranties upon purchase of my vehicle. Both Sal and Mary could see and knew the warranty was purchased but the system was showing an error. Sal and Mary worked tirelessly to help fix the issue and get my vehicle repaired very quickly. I thank them very much and hands down some of the best customer service I've ever had in my life. More

Cesar service advisor so helpful knowledgeable and professional. We appreciate him for many years. Always positive results professional. We appreciate him for many years. Always positive results More

Excellent service. Professional, efficient and effective. Great experience. Comfortable waiting area with food and beverages. Professional, efficient and effective. Great experience. Comfortable waiting area with food and beverages. More

The process was faster than I expected. Everyone was attentive and had the car washed and ready for me. Everyone was attentive and had the car washed and ready for me. More

I love taking my vehicle to this lobation, the professionalism was evident from the front desk to the mechanics, and I highly recommend this place. professionalism was evident from the front desk to the mechanics, and I highly recommend this place. More