Cesar Tereso
Cesar Tereso at Ferman BMW
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Cesar Tereso

Service Advisor

Ferman BMW

31400 US Hwy 19 N
Palm Harbor, FL 34684

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4.8
670 Reviews
4.8

670 Reviews

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670 Reviews of Cesar Tereso

June 07, 2024

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Employee Rating

They tried to fix my problem with A/C but it was not successful- it may be a bad design of A/C in 2024 X7. I am in the lease and I can’t get out another 2 years and half - so I’m stuck driving a car i More

by beatasimon8
Service Price Transparency
Service Communication
Recommend Dealer
No
Jun 09, 2024

Ferman BMW responded

Beatasimon8, I am sorry to hear that you had a bad experience here with your a/c, please contact me directly to schedule an appointment so that we can fix your a/c. Brian Pellitier Director of Service and Parts 727-785-3900 x 5204

June 06, 2024

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Everyone was very courteous, professional and friendly and explained everything. Overall a very good experience. More

by debmkks
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Recommend Dealer
Yes

June 06, 2024

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I am absolutely 💯% happy with Ferman BMW… They have been the best dealership I have worked with my whole life and all the other dealers and all the different brands and dealers I have always used… I’m 48yrs More

by lillaflorida
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Recommend Dealer
Yes

June 06, 2024

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Cesar, at Ferman BMW was accessible and took very good care of my car. Resolved issue and gave me back my car with a full charge. Thank you! More

by tlr40
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Recommend Dealer
Yes

May 31, 2024

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My service technician Cesar is the best. He is always courteous and always lets me know up front what will be done on my car! More

by GLUBINSKY
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Recommend Dealer
Yes

May 30, 2024

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I have been servicing my car here for few yrs. Staff is professional and pleasant. I decided to purchase new car here and had a pleasant experience again. Ferman is a place to stay with when in ne More

by mladen_69
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Recommend Dealer
Yes

Other Employees Tagged: Dan Macdonald

May 24, 2024

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Tom Berges was friendly and fun to work with. Great experience all around. Financing was smooth and helpful too.Thanks! More

by kalahw
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Scott Douglas, Tom Berges

May 23, 2024

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Cesar is why come here for service. He is proactive, clear communicator and sets proper expectations More

by chase.corless
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Recommend Dealer
Yes

May 17, 2024

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The service at Furmam BMW is the best. Our service representative, Cesar, has always kept our best interests at the forefront of keeping our vehicles running strong and maintaining costs a More

by johnpipas
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Recommend Dealer
Yes

Other Employees Tagged: David Soto, Scott Douglas

May 10, 2024

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Employee Rating

I honestly don’t think they fix my X7 3rd row seat. I have been coming back and forth and im 30 mins away so inconvenience. For a 95K car and i do have a warranty and they dont fix it something is wron More

by ihateliars
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Recommend Dealer
No
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