Cesar Tereso

They tried to fix my problem with A/C but it was not successful- it may be a bad design of A/C in 2024 X7. I am in the lease and I can’t get out another 2 years and half - so I’m stuck driving a car i successful- it may be a bad design of A/C in 2024 X7. I am in the lease and I can’t get out another 2 years and half - so I’m stuck driving a car in Florida with not adequate A/C both my kids and myself are hot in the car. More

by beatasimon8 Verified Customer Verified Customer

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Everyone was very courteous, professional and friendly and explained everything. Overall a very good experience. and explained everything. Overall a very good experience. More

by debmkks Verified Customer Verified Customer

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I am absolutely 💯% happy with Ferman BMW… They have been the best dealership I have worked with my whole life and all the other dealers and all the different brands and dealers I have always used… I’m 48yrs the best dealership I have worked with my whole life and all the other dealers and all the different brands and dealers I have always used… I’m 48yrs old and this is my 38th vehicle… Imagine all the different dealership I have worked with….. The only thing I need is to come bye cause my felt part of my sunroof inside the car won’t close all the way… It started a few days after my last service… If I can get a call back to make an appointment for this to be fixed… My number is (727) 512-9096… If I can get a car do to the fact that I have multiple health needs and many appointments coming up within the next 2nd to 3rd weeks… I hope that you will be understanding to my needs… I hope to hear from you soon… More

by lillaflorida Verified Customer Verified Customer

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Cesar, at Ferman BMW was accessible and took very good care of my car. Resolved issue and gave me back my car with a full charge. Thank you! care of my car. Resolved issue and gave me back my car with a full charge. Thank you! More

by tlr40 Verified Customer Verified Customer

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My service technician Cesar is the best. He is always courteous and always lets me know up front what will be done on my car! He is always courteous and always lets me know up front what will be done on my car! More

by GLUBINSKY Verified Customer Verified Customer

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I have been servicing my car here for few yrs. Staff is professional and pleasant. I decided to purchase new car here and had a pleasant experience again. Ferman is a place to stay with when in ne Staff is professional and pleasant. I decided to purchase new car here and had a pleasant experience again. Ferman is a place to stay with when in need of new car or maintenance. More

by mladen_69 Verified Customer Verified Customer

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Tom Berges was friendly and fun to work with. Great experience all around. Financing was smooth and helpful too.Thanks! Great experience all around. Financing was smooth and helpful too.Thanks! More

by kalahw Verified Customer Verified Customer

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Cesar is why come here for service. He is proactive, clear communicator and sets proper expectations He is proactive, clear communicator and sets proper expectations More

by chase.corless Verified Customer Verified Customer

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The service at Furmam BMW is the best. Our service representative, Cesar, has always kept our best interests at the forefront of keeping our vehicles running strong and maintaining costs a Our service representative, Cesar, has always kept our best interests at the forefront of keeping our vehicles running strong and maintaining costs as low as necessary. More

by johnpipas Verified Customer Verified Customer

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I honestly don’t think they fix my X7 3rd row seat. I have been coming back and forth and im 30 mins away so inconvenience. For a 95K car and i do have a warranty and they dont fix it something is wron I have been coming back and forth and im 30 mins away so inconvenience. For a 95K car and i do have a warranty and they dont fix it something is wrong here… so i will give them another chance for fix it or ill go to the general manager. More

by ihateliars Verified Customer Verified Customer

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