Ferman Volvo Cars of Tarpon Springs - Service Center

Love the people in service. Very helpful, knowledgeable, responsive, and cordial. I would have given a 5 star review but I find the pricing needs to be looked at to be more Very helpful, knowledgeable, responsive, and cordial. I would have given a 5 star review but I find the pricing needs to be looked at to be more in line with other Volvo Dealerships. Also tire pricing is significantly higher than most places. More

Excellent service by Ferman Volvo of Tarpon Springs. The service supervisor consistently provides timely updates on the status of my vehicle and it was fixed in a short period of time successfully. The service supervisor consistently provides timely updates on the status of my vehicle and it was fixed in a short period of time successfully. More

I've always been pleased with service/staff at Ferman Volvo but the 3% charge for credit card processing was very disappointing. I expect to pay more at the dealership, but I will now consider other opt Volvo but the 3% charge for credit card processing was very disappointing. I expect to pay more at the dealership, but I will now consider other options. I'm not sure if they are still doing car washes upon delivery of vehicle, but this was missed. Furthermore, I inquired about vehicles on the lot and both sales members were from the dealership next door and couldn't answer my questions. First disappointing visit. More

James and service center representatives were courteous, efficient, and professional. I will continue to have our Volvo serviced there. efficient, and professional. I will continue to have our Volvo serviced there. More

Very friendly, personable, and courteous service department managers / support staff with a customer service focused attitude. department managers / support staff with a customer service focused attitude. More

I was given a loaner car w/o any instructions on gear shift, AC, radio, etc. My car is a 2015 and the loaner had very different features. shift, AC, radio, etc. My car is a 2015 and the loaner had very different features. More

I was told the service would take 45 min to an hour, by the person who scheduled me and by the one who was there when I arrived. I asked about loaner car it transportation and was told it was mot needed be the person who scheduled me and by the one who was there when I arrived. I asked about loaner car it transportation and was told it was mot needed because of the short time it was going to take. It took 2 hours and so was not given any updates during this time. Several hours after my car was done and I was home I received a phone call telling me my car was done…..I wish there was another Volvo dealership close to me because I am not thrilled by Ferman. I can also tell you about another time when I asked the service personell about a notification I receive intermittently when driving, my dash board will ding and a message comes up “cancelled driver override”. The service personell was kind of dismissive stating they have never heard of that. No attempt was made to investigate, very disappointing. More

The team was on time and efficient, and cleaned my SUV. I had an issue when I left the dealership which was my error and I was treated with respect. I had an issue when I left the dealership which was my error and I was treated with respect. More

Great dealership and service center! Friendly and attentive! Always very helpful and go above and beyond! Friendly and attentive! Always very helpful and go above and beyond! More

Simply the best. Everyone there was awesome. Won’t go anywhere else as long as I keep getting treated the way I am now. A+ Everyone there was awesome. Won’t go anywhere else as long as I keep getting treated the way I am now. A+ More