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Fernandez Honda

San Antonio, TX

Overview
Reviews
Vehicles
4.8
952 Reviews
Call Dealership (210) 928-1500
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8015 Interstate 35 S

San Antonio, TX

78224

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Showing 952 reviews

May 25, 2024

Always a good experience with the service department. Quick and easy to deal with. Service writers great. More

by thatbabystew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jason Perales
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May 27, 2024 -

Fernandez Honda responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 25, 2024

Thanks for an awesome job done on my Ridgeline truck. Great service, great team. Thanks again. More

by Jchapa24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rosales, Gilbert Martinez
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May 27, 2024 -

Fernandez Honda responded

We're delighted to learn that your experience was awesome! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 24, 2024

Customer service is excellent and the whole is very friendly and knowledgeable about what they ate doing always keeping you in the loop about any future car issues. More

by joeg0739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Robles, Devin Ramirez, Rudy Criner, JC Santibanez, Ray Crawford, Tony Gutierrez, Joshua Verdin
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May 28, 2024 -

Fernandez Honda responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

Helpful
May 24, 2024

Outstanding service and personnel! All very helpful and courteous. Always informative towards customers. I love the free coffee and bottled water More

by OMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Robles, Devin Ramirez, Rudy Criner, JC Santibanez, Ray Crawford, Tony Gutierrez, Joshua Verdin
Report | Print
May 24, 2024 -

Fernandez Honda responded

We are delighted to know that your experience was outstanding! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

Helpful
May 23, 2024

Fernandez Honda is a fantastic dealership. I had my oil changed today and it was fast and efficient. My vehicle is only serviced by Fernandez. I recommend this place to everyone. More

by Chavezlisa14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Verdin
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May 24, 2024 -

Fernandez Honda responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 14, 2024

I had a pleasant experience at Fernandez Honda! Brian was very helpful and knowledged! Will return.... More

by juliamunoz4786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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May 16, 2024 -

Fernandez Honda responded

We're delighted to learn about your positive experience and the pleasant assistance provided by Brian! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 13, 2024

They did a great job, very professional staff and very courteous. Definitely will come back again. Always come here for auto services. More

by Abraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bain, Vanessa Robles, Devin Ramirez, Rudy Criner, JC Santibanez, Tony Gutierrez, Joshua Verdin
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May 17, 2024 -

Fernandez Honda responded

It's wonderful to hear that you had a great experience with us! Our professional and courteous staff are dedicated to providing top-notch service, and we're glad to hear that you plan to come back again for auto services. We appreciate your continued trust and look forward to serving you again in the future!

Helpful
May 13, 2024

Professional, honest, clean and quick. Greg helped me today and I couldn't be happier More

by Macdaddy260z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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May 15, 2024 -

Fernandez Honda responded

We're delighted to learn about your positive experience and the great assistance provided by Greg! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 11, 2024

The Service Advisors were very professional and friendly. I took my vehicle in for an A1 service code. They inspected the vehicle and advised me of recommendations that they discovered . I will definitely be More

by rmoore4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ahr
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May 16, 2024 -

Fernandez Honda responded

It's wonderful to hear that you had a positive experience with our Service Advisors! We're glad they were professional, friendly, and thorough during your A1 service. We appreciate your trust in us for future vehicle services, and we're delighted that you enjoyed the added bonus of a washed car. Thank you for choosing us, and we look forward to serving you again in the future!

Helpful
May 10, 2024

I came to get my car's maintenance done and they were helpful. Anthony met with me, explained what they would be doing then showed me the break room. He said it would be about an 1 1/2 hours. They had fr More

by Melanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bain
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May 15, 2024 -

Fernandez Honda responded

It's great to hear about your positive experience at our dealership! We're glad Anthony could assist you and keep you informed about the maintenance process. Providing a comfortable environment with snacks and beverages is part of our commitment to excellent customer service. We appreciate your kind words and look forward to serving you again in the future. Safe travels in your freshly maintained car!

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