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First Texas Honda

Austin, TX

4.7
2,710 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,710 reviews

October 16, 2025

I recently purchased 4 new tires even though I still had a warranty someplace else. This is how much I entrust this dealership. They treat you like family, they always keep you informed what needs to be fix More

by touchthesky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Nguyen, Steven Deckert, Dylan Payne
Oct 16, 2025 -

First Texas Honda responded

Thank you so much for your kind words! We’re thrilled to hear that our team could make you feel informed, supported, and valued every step of the way. It means a lot that you trust us with your vehicle, and we’re so glad you’re happy with the repairs and service. We’ll be sure to share your shout-out with our technicians! :) – The Team at First Texas Honda

October 13, 2025

Incredibly friendly, courteous and knowledgeable staff. The facility itself was a family friendly place with coffee bar and play areas for kids. Brandon and Alex got us in and out in 3 hours, which is amaz More

by rutledgejd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Lukenbill
Oct 16, 2025 -

First Texas Honda responded

Thank you for taking the time to share your experience! We’re so glad Brandon and Alex made your visit smooth and efficient, and that you enjoyed our family-friendly facility. We truly appreciate your kind words! :) – The Team at First Texas Honda

October 10, 2025

I was very pleased with the first service appointment for my new CR-V. The service advisor Holden Stedman answered all my questions and was very patient. The facilities were clean and very spacious. I recomm More

by JanW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holden Stedman
Oct 16, 2025 -

First Texas Honda responded

Jan, thank you for sharing your experience! We’re thrilled to hear Holden made your first service appointment smooth and informative. We’ll be sure to pass along your kind words. :) – The Team at First Texas Honda

September 25, 2025

I have worked with Pito Sosa on and off for the past year. Pito is a shining example of patient and courteous service. Genuine and a great listener, Pito answered all of my questions without catch phras More

by Ron H
Recommend Dealer
Yes
Employees Worked With
Pito Sosa
Oct 04, 2025 -

First Texas Honda responded

Ron, thank you for sharing your kind words! Pito will be thrilled to hear your feedback, and we’re so glad he’s been able to provide the patient, attentive service you deserve. We truly appreciate your loyalty over the years—it means the world to us! :) - The Team at First Texas Honda

September 17, 2025

I just purchased a used car from this dealership on 10 September 2025, and the service was impeccable from the first moment I walked in for a test drive until I walked out with the keys and plates. For me More

by Gary H
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dovlet Babayev
Sep 17, 2025 -

First Texas Honda responded

Gary, thank you so much for sharing your experience! We’re thrilled to hear that Dovlet, Amber, and the entire team made your purchase smooth, professional, and enjoyable. We love hearing that the coffee bar and little touches like the gong added to your experience. Your recommendation means a lot to us, and we’re so glad you felt welcomed and valued at First Texas Honda! :) - The Team at First Texas Honda

September 17, 2025

Service is professional and all findings were clearly explained. I was informed throughout the whole process. More

by dipaul12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Brown III
Sep 23, 2025 -

First Texas Honda responded

Thank you for the five-star review! We appreciate you selecting us to assist with your vehicle's servicing needs, and we will be sure to relay your kind words to William. Please let us know if there is anything we may assist with in the future! :) - The Team at First Texas Honda

September 12, 2025

Well organized, friendly, and efficient. Holden was super knowledgeable and was able to answer all of the questions I had regarding my service. More

by April C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holden Stedman
Sep 17, 2025 -

First Texas Honda responded

April, thank you for your kind words! We’re so glad Holden was able to provide knowledgeable, friendly, and efficient service. We’ll be sure to share your feedback with him. We appreciate you choosing First Texas Honda! :) - The Team at First Texas Honda

August 25, 2025

This dealership is the most reliable, trustworthy place I've ever experienced. Brad & Raymond were extremely helpful. I really appreciated the personalized video that shows all of your car's issues in real More

by touchthesky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Butler & Raymond Nguyen, Steven Deckert, Dylan Payne
Sep 01, 2025 -

First Texas Honda responded

Thank you so much for your kind words! We’re thrilled to hear that Brad, Raymond, and our team were able to provide such helpful and thorough service. We really appreciate your recognizing our personalized approach and dedication to getting the job done right. We look forward to serving you again! :) - The Team at First TexasHonda

August 18, 2025

We have an excellent experience with Luke when our Odyssey died during our daughter’s volleyball game, after ten years and 276,000 miles the cost of repair was astronomical he helped our wife get into More

by frlabranch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Bender
Aug 22, 2025 -

First Texas Honda responded

Thank you for your review! We’re so glad Luke was able to step in and help during such a stressful moment. After so many miles and memories with your Odyssey, finding the right next vehicle is important, and we’re happy Luke could guide you to one that fits your needs. Thank you for trusting us and for sharing your experience with First Texas Honda! :) - The Team at First Texas Honda

August 07, 2025

Our sales rep Jaimi helped us find the vehicle we were looking for and at a fair price. We appreciated her professional yet friendly demeanor. Best car-buying experience ever! More

by sylviar223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaimi Moses
Aug 15, 2025 -

First Texas Honda responded

Thank you for sharing your experience! We’re thrilled to hear that Jaimi helped you find the perfect vehicle at a fair price and made your car-buying experience enjoyable. We appreciate your feedback and look forward to serving you again at First Texas Honda! :) - The Team at First Texas Honda

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