Fitzgerald Chevrolet Cadillac Hagerstown

The Roth's new Cadiillac Our names are Rick & Vivian Roth we bought a 2015 SRX Cadillac , we had an impressive and fulfilling experience with the staff at Hoffman's Chevrolet Our names are Rick & Vivian Roth we bought a 2015 SRX Cadillac , we had an impressive and fulfilling experience with the staff at Hoffman's Chevrolet located in Hagerstown, MD. Our sales man named Roosevelt was extremely polite answer every question all warranty's to the fullest, he worked with us at our own pace, we were not hassled or rushed through any process. We can't say enough about him... very well manner and friendly. Our hats off to Roosevelt!! The office manager Jim was so easy to deal with his work is astonishing, Jim is very kind and knowledgeable a great office manager!! We moved onto the finance department and Darlene was very welcoming and pleasant. Darlene explained every detail of all the contracts, this lady knows her job! Any thing that needed to be answered she did with great confidence. We got a great deal and I would advise and recommend Hoffman's Chevrolet to all my family and friends. More

New Silverado Truck Purchase and Colorado Trade In I just purchased a New 2014 Chevrolet Silverado. I dealt with Carl as the salesman and Mrs. Jack for Internet Sales plus Scott who did all of my pap I just purchased a New 2014 Chevrolet Silverado. I dealt with Carl as the salesman and Mrs. Jack for Internet Sales plus Scott who did all of my paperwork and I was very happy with both the trade in offered amount me and the purchasing process. I've had experience over the years with Marty on the repair side also so I just want to say Thanks to everyone involved. The new Engine Replacement guarantee for as long as you own the vehicle is also a valuable added incentive to buying there. Everyone was knowledgeable and did their best to make me the customer happy. Thanks, Jack Lloyd More

2015 Chevy Cruze I bought a 2015 Chevy Cruze LT. Lets just start with the finance manager Jim. He is amazing. He worked with me to get into a deal I couldn't resist. P I bought a 2015 Chevy Cruze LT. Lets just start with the finance manager Jim. He is amazing. He worked with me to get into a deal I couldn't resist. Payments exactly where they needed to be and a great rate on my loan. Then there comes Ron, the car salesman. He was friendly and knowledgeable about the cars. Explained the warranty's to a T. I felt safe and comfortable working with both Jim and Ron. This is my second time buying from Hoffman Automotive and I would most likely return for more purchases. More

Chevy Service Super impressed with the service employees. they had me in and out in a impressive time. they do a small inspection of your car to recommend stuff to Super impressed with the service employees. they had me in and out in a impressive time. they do a small inspection of your car to recommend stuff to keep your car in the condition it should be. More

New Silverado Purchase I purchase my new Chevrolet Silverado from Hoffman Chevrolet and it was the easiest car purchase I have made. Jim Carter and Ron Doub were awesome the I purchase my new Chevrolet Silverado from Hoffman Chevrolet and it was the easiest car purchase I have made. Jim Carter and Ron Doub were awesome they exceeded my expectations. I wasn't able to do paperwork for my car durning normal business hours and the dealership arranged for me to come in an hour and half after they had closed and then delivered my new Silverado to my house the next day. More

joe so on the street is more trustworthy than these fools Took my 2014 car in for free maintenance only to realize when my free maintenance was up and I was preparing to change the the oil myself that the dea Took my 2014 car in for free maintenance only to realize when my free maintenance was up and I was preparing to change the the oil myself that the dealership had put the wrong oil in TWICE. I have now spent over 2 weeks attempting to get some compromise for the possible damage that has been done to my engine. The offer I received? 30,000 miles of free oil changes. Because, when you make such a careless and negligent mistake I would completely trust you to even come within a close proximity to my car. Oh yes, the oil type is right on the cap or in the owners manual! For such a simple, yet I important, task to be so royally screwed up and having to battle to get some compromise for extra wear and tear on my BRAND NEW car/engine I strongly suggest you find another place to deal with. This is just one of the horrific stories you will hear about the service from this dealership. More

used car buyer beware Used cars placed on lot not properly inspected. Customer service very poor, rude. I would not recommend this dealership. This was the second used ve Used cars placed on lot not properly inspected. Customer service very poor, rude. I would not recommend this dealership. This was the second used vehicle I tried purchasing from this dealership - not a good experience. More

bad transmission Maybe if I would of read the reviews I would not of went there and I would not be stuck with a car that I bought with a bad transmission maybe if i wo Maybe if I would of read the reviews I would not of went there and I would not be stuck with a car that I bought with a bad transmission maybe if i would of paid attention when I test drove the car that it wasnt shifting like normal cars are supposed to I would be able to drive to work. They sold me a car with a bad transmission and they wont fix it. They are friendly as xxxx but thats because in the end they are ripping you off! If I wanted a car that would need work done like that within the first 6 monthes I would of bought one of of craigslist or some cheap buy here pay here. This is a terrible place and I will never recommend anyone to go here. Oh and I brought a friend before this to check out their cats and we had some guy in a ravens jacket help us. He was cocky and rude. The guy that sold me my piece of work was nice. More

VERY DISSATISFIED We bought a 2008 Chevy Tahoe with this dealership. During the test drive, the tire pressure light was on. We were told that would be fixed prior to le We bought a 2008 Chevy Tahoe with this dealership. During the test drive, the tire pressure light was on. We were told that would be fixed prior to leaving the dealership. Within less than a week, tire pressure light was back on (meaning they didn't check to see what the issue was, but put air in it just so the light would go off.) Also within ONE week, the vehicle wouldn't start. We figured it was the battery, no big deal - because we were guaranteed 3 month, 3,000 mile warranty. My husband called to make an appointment and the service guy said yes, we will replace it. My husband then takes the vehicle over and they say they will NOT replace the battery as that is not covered under warranty. In fact, they were going to charge $50.00 just to test to see if the issue was even the battery. Mind you, 99% of places test the battery for free and the place where we bought our $30,000 vehicle less than a week ago wouldn't replace or test the battery without charge. Very, very poor on their part. BAD EXPERIENCE AT HOFFMAN CHEVROLET More