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Fitzgerald Chevrolet Cadillac Hagerstown
Hagerstown, MD
188 Reviews
Here at Fitzgerald Chevrolet of Hagerstown, we take our customers seriously and treat their needs with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive, and investigate financing options.
Fitzgerald Chevrolet of Hagerstown, located near Waynesboro, Thurmont, Frederick or Martinsburg specializes in the customization of Chevrolet vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 188 reviews
May 13, 2024
Liv is an incredible salesperson. Liv and John Toler made my buying experience an absolutely pleasurable one. I will definitely be referring others to this dealership. Liv and John Toler made my buying experience an absolutely pleasurable one. I will definitely be referring others to this dealership. More
by yjjenk
Employees Worked With
John Toler , Liv Barton
May 13, 2024
This dealership was amazing! I called a few days in advance to set an appointment and they followed up two times. When I arrived, Bria was already at the door waiting with the ex I called a few days in advance to set an appointment and they followed up two times. When I arrived, Bria was already at the door waiting with the exact car already pulled up for me! The whole transaction went amazingly. I am very satisfied with my car and with my experience. Bria was amazing, and felt more like a friend than a salesperson. Each person I interacted with was great and made it much easier for me, as it was my first time buying a car from a dealership and I was nervous. I would recommend this dealership to anyone. More
by mikayla
Employees Worked With
Miranda Dluhy, Bria Phillips
May 04, 2024
Liv and the whole staff who supported us in our purchase was amazing! Liz came out instantly on one of the windiest days in April and assisted first thing in the morning. We hit it off instantly browsing th was amazing! Liz came out instantly on one of the windiest days in April and assisted first thing in the morning. We hit it off instantly browsing through the lot , then we went inside to look up what could be a good fit for our family. We were a bit worried we wouldn’t be able to get our second vehicle …but she literally did everything she could to make it happen. Thomas came in and assisted and we were on track! We ended up getting our vehicle on our second days visit and have been so fulfilled since! Thank you Liv, Thomas, and everyone else that played part in our Fitzgerald experience. We will definitely be referring as many family and friends as we can. We will also be back in the future to get our bigger vehicle(Jeremy is hoping for the Outback) lol. Thank you for everything! More
by Markia Williams
May 02, 2024
Every person I dealt with was amazing! Especially Olivia. Will definitely recommend this dealership to friends. Especially Olivia. Will definitely recommend this dealership to friends. More
by brubaker6363
Employees Worked With
Other Employees :
Mitchell, jenkins, Liv Barton
May 02, 2024
Was not very impressed with the sales department. Did not explain the cost and brake down of what i was paying and what was taken off and you sent emails and I have replied and i have not gotten bac Did not explain the cost and brake down of what i was paying and what was taken off and you sent emails and I have replied and i have not gotten back to. More
by Wokenfus
Employees Worked With
April 28, 2024
I already had done pretty extensive research and knew which vehicle I had wanted by the time I walked into Fitzgerald's; I had even corresponded with one of the salesman, Blaine, because the vehicle I wa which vehicle I had wanted by the time I walked into Fitzgerald's; I had even corresponded with one of the salesman, Blaine, because the vehicle I was interested in was in route to their location. This made things much easier, and I was informed when the vehicle was delivered so I could go in, look at it and make the purchase. The purchasing process itself took a decent amount of time (I went into the dealership ready to make the sale on the vehicle and was still there for 2 1/2 hours), but there were a few hiccups that were out of Fitzgerald's control and I won't hold that against them. Pushing for an extended warranty, while I understand is the nature of the car sales business, was a little unsettling, but it was nice that two separate Bill of Sales were created to show what my final price would be with and without the warranty added into it. In general, everyone I talked to was extremely personable and polite, and it gave me confidence that I was buying from a great business. They allowed me to pick up the vehicle the next day, and had it washed and ready for me to drive it off the lot when I arrived the next morning. I would definitely recommend Fitzgerald to anyone who is looking to purchase a vehicle! More
by sarahpoole1993
Employees Worked With
April 27, 2024
Went into to get a coating on vehicle that I purchased when buying the car thought the dealership. Upon picking up my vehicle, the paint now has swirls in it. I then asked for them to fix it and took my v when buying the car thought the dealership. Upon picking up my vehicle, the paint now has swirls in it. I then asked for them to fix it and took my vehicle back to get the correction fixed. It still has paint swirls. I was told to take the vehicle to another dealership because they “do not have the technical skill to fix it”. Ruined the paint on the vehicle and now it’s apparently my issue to get it corrected because they can’t do the job correctly the first time. More
by Toddh7896
Employees Worked With
Other Employees :
John Toler did not respond to emails and told me to go to another dealership to get vehicles paint corrected. , Bria Phillips, Joe Mountcastle
April 22, 2024
Brad was great in assisting us with the purchase of our Eclipse crossover. Our experience here was great! Eclipse crossover. Our experience here was great! More
by Hailey12009
