Fitzgerald Chevrolet Frederick

The whole team at Fitzgerald managed our expectations really well. Best price around, fair trade in value and definately the best service. As a life long Honda owner it took another dissappointing intera really well. Best price around, fair trade in value and definately the best service. As a life long Honda owner it took another dissappointing interaction with our Honda dealer to look at another manufacturer. That is a big deal, we have owned five Honda's. From Sales to Financing it couldn't have been better. I am so impressed with these folks I am taking my Honda truck to Fitzgerald for future service. There really is no reason to shop anywhere else. More

I went through the awful xxxx of dealing with nearby dealers in Northern Virginia before I followed my fiance's mother's advice and checked out the Fitzgerald Auto Mall's site. I was leery of buying a dealers in Northern Virginia before I followed my fiance's mother's advice and checked out the Fitzgerald Auto Mall's site. I was leery of buying a car in MD because I live in VA, both because driving all the way there would be a pain and because I was afraid of being double taxed for sales tax. However, I took the plunge after they sent me a price quote that included freight costs (about $795 and hidden by all other dealerships) and still priced my Mazda3 $600 lower than the one local Mazda dealership with a price even in the ballpark. Oh yeah, and their processing fee is $199, unlike $500 at dealerships in Northern Virginia. After professional, helpful and regular contact over the phone with Daniel Garfield, I went up there with my fiance for my test drive and, hopefully, to buy the car. 2 1/2 hours later (including the test drive, all paper work, and getting financing through Mazda to buy the car - I qualified for 0% and no down payment) I drove out with a huge grin on my face. Much like my Mazda3. The only thing I don't love is the smiley face fascia, but who cares. I can't see the car while I'm driving it. If I can help it I will never have contact with another dealership ever again, so long as Fitzgerald continues its business practices exactly as they are now. I would have never appreciated how great this experience was if I hadn't gone through all the prior BS with other dealerships. So by all means, try dealing with some other salesmen first, then go to Fitzgerald and actually buy your car for less money and less hassle. More

I was treat with the upmost respect. I went end for a oil change and all went well in about 35 minutes. They also was my car for me. Thank you! AMP change and all went well in about 35 minutes. They also was my car for me. Thank you! AMP More

I was looking for a better price for Mazda CX9 to fit my spending limits including taxes and fees and after visiting several dealerships that could not meet my requirements I came across the Fitzgerald Mazd spending limits including taxes and fees and after visiting several dealerships that could not meet my requirements I came across the Fitzgerald Mazda in Annapolis on the Internet. I was pleased to get quick response from them with the exact price after all taxes and fees, that matched my need. Great experience! The managers were friendly and very helpful, it took only 30-40 minutes to do the paperwork and get my car on the road. More

I've been going to Fitzgerald in Frederick to have my Chevy, Volkswagen, Mazda, and Acura serviced for well over a decade now. The service is consistently A+: professional, courteous, reliable, thorough, Chevy, Volkswagen, Mazda, and Acura serviced for well over a decade now. The service is consistently A+: professional, courteous, reliable, thorough, honest, top-notch repairs, fair price. And they always manage to come up with a loaner car so I can be on my way while my vehicle is being serviced. Sales is great too. Dealers for miles around struggle to match Fitzgerald's price and quality, used or new. Bought my Volkswagen (new) and my Acura (used) there; two of the best deals I've ever gotten. More

On August 7th, my family and I were on our way to vacation around 8:30 a.m. Just as we were going to breakfast, my 2009 Traverse gave a light and saying that said "Losing engine power" I could not a vacation around 8:30 a.m. Just as we were going to breakfast, my 2009 Traverse gave a light and saying that said "Losing engine power" I could not accelerate and had to pull off at a gas station. I called Fitzgerald and spoke to Tom in service for Chevrolet, he sent over a countesy van to pick us up so I could get a rental car until they could figure out what was wrong with my car. He also gave me the road side assistance number to call for a tow. We were able to get a car quickly and went to breakfast while the mechanic looked at my car. The tow was only about 45 minutes, which was great timing. We went back to Fitzgerald around 10:30 to wait to see what was wrong with my new car. At 11:00 Tom said it was the fuel injector and they had to send someone to get a part from Baltimore. We did not want to wait around and asked for a large enough rental vehicle, since my Traverse was piled high with beach stuff for a week's vacation. He said he would check, but didn't think the rental at Fitzgerald had anything big enough. Sure enough they did not, as we were talking the rental car place suggested talking to Lester the service manager to see what he could do for us. He called Enterprise and they had a van for us so we could get on the road to our vacation. He drove me to Enterprise and we were on the road by 12:30. Lester's friendliness and dedication to me as the customer was superb. He showed me that he cared about me and my family and the predictament we were in and went out of his way to make it a more satisfying day for us. I think Lester went above and beyond to meet my needs and he should be commended for doing so. If you would like to contact me feel free at 301-514-3665. More

Brent Johns was my salesman. We bought a 2010 Jetta Sportwagen TDI DSG, Blue Graphite paint, Titan Black interior, pano roof, etc... Brent was very friendly, honest and knowledgeable about the car. H Sportwagen TDI DSG, Blue Graphite paint, Titan Black interior, pano roof, etc... Brent was very friendly, honest and knowledgeable about the car. He directed me on a test drive route that gave me a chance to really get to know how the car handles (a little in town driving followed by a nice curvy backroad with a few straight places, then back to the dealer) while he pointed out various features of the car. He took his time with us and was patient and he was not at all pushy like some of the other dealers that I went to. After the sale, he took the time to go over all the features of the car with my wife who had not been present during the test drive and Brent even helped her connect her iPhone to the car's bluetooth interface. Brent was very considerate of our time and it was actually a pleasure to work with him. I can definitely recommend Brent and Fitzgerald VW to everyone I know. I will be going back to Brent and Fitzgerald when I am ready to buy my next VW (which will be another diesel) I got an unbelievably awesome price on the car that my wife and I love from a great dealership that prides themselves on building a relationship with their customers by providing the best service possible. More

Everyone at Fitzgerald Chevrolet made us feel very welcome and went through the sales process without pressure and in a very professional manner. We felt we got a good deal as well. Overall, we enjoye welcome and went through the sales process without pressure and in a very professional manner. We felt we got a good deal as well. Overall, we enjoyed our purchasing experience, which also prompted us to buy the dealer's service discount package to continue our relationship. Moreover, we will recommend the Frederick location to anyone interested in buying a Chevrolet or the other makes sold there. More

Service was ok, but they were unable to solve a check engine light code, even after replacing a part. As with most dealerships, they try to get you to buy additional services that you really need or want engine light code, even after replacing a part. As with most dealerships, they try to get you to buy additional services that you really need or want. Also, the prices are always atrocious at the dealerships, because that's where they make their money. More

I've never had any problem getting good service at Fitzgerald. They are always finding ways improve the customer experience. I've worked with almost every service rep but Mary Ann is the best. Not onl Fitzgerald. They are always finding ways improve the customer experience. I've worked with almost every service rep but Mary Ann is the best. Not only does she do a great job but she'll go out of way to make sure the fine details are taken care of. She is very sweet and full of smiles. I always thought dealerships were very corporate and overpriced but Fitzgerald feels more like a extended family that is willing to take care of all your needs from start to finish. More