Fitzgerald Chevrolet Frederick

Can't say enough about how pleased we are with Fitzgerald Auto Mall. Everyone was extremely nice and friendly and we weren't kept at the dealership forever once we made our car decision. Rick Major was a g Auto Mall. Everyone was extremely nice and friendly and we weren't kept at the dealership forever once we made our car decision. Rick Major was a great salesman and didn't pressure us at all and gave us more information than we even asked for concerning the used car we inquired about. Mr. Stickleman worked with us on financing and we got the car we wanted for the monthly payments we budgeted for. His great personality even made the financing part enjoyable! We were so impressed with the attention that we got at Fitzgerald. We will definitely be back when we need to purchase another vehicle. More

I spoke with another Camaro owner in August, (ran him I spoke with another Camaro owner in August, (ran him down in a parking lot just to get a look at his car). I told him that I had one on order with I spoke with another Camaro owner in August, (ran him down in a parking lot just to get a look at his car). I told him that I had one on order with *** *****. He told me about his experience with them (WK’s unwillingness to commit to a price on the car), and referred me to Fitzgerald’s and June Rutkay. His wife made the comment that “June was wonderful.” Since I live in Columbia and work in DC, I was not able to make it up to Frederick during the week so she turned the process over to Rick Major. I have to say that they were both very competent in dealing with me, and the one thing that I really liked the most, was that they acted like real people. Both have great personalities. I knew from the start that this experience was going to be a complete change from what I had experienced in the past when buying a car. You have some really great assets in Rick and June. Hang on to them if you can!! More

I bought a used sebring convertible I have only put 4,000 miles on the car and in fact had only driven the car for 3 months, since I bought it at the end of the summer last year. The CD player never worked miles on the car and in fact had only driven the car for 3 months, since I bought it at the end of the summer last year. The CD player never worked and recently the check engine light came on. When I took in the car for service I was told I had to pay $260.00 or a purge selluliod. I am not happy about this at all I have bought 2 cars from fitzgerald one new, one used.....Considering I had only put a few miles on the car and had only had it for 5 months I was very disapointed with the service I recieved. I for one would not reccommed buying a used car from fitzgerald they obviously do not stand behind the used cars they sell. When I asked about the warranty this of course was not covered........convieniently enough, and although this may seem like a small charge, since I am still paying for the car it really ticks me off! DO NOT BUY ANYTHING USED FROM FITZGERALD AUTO MALLS!!! More

I have been purchasing cars for 40 years and this was the best car buying experience I have ever had. No pressure and Jeffery new everything about the SAAB 9*3 I wanted to buy. Everyone went out of ther best car buying experience I have ever had. No pressure and Jeffery new everything about the SAAB 9*3 I wanted to buy. Everyone went out of there way to make my experience enjoyable. After the sale Jeffery introduced me to my contact for service and all the service people were just as nice as the sales force. Finally because it was January I purchased the car with some very good rebates. Fitzgerald Auto Mall was the only SAAB dealer in my area that posts there vehicles with options and prices on the internet no "call us for a quote" nonsense. More

I bought a 2004 dakota drove it for approx 1000mles noticed a miss and hesitation at about 1500 thru 2000rpms. brought it in for service. they had it for two day replaced various item. when I drove it noticed a miss and hesitation at about 1500 thru 2000rpms. brought it in for service. they had it for two day replaced various item. when I drove it out the problem was still there brought the vehicle back they had it for a week. I was advised that the problem was related to a computer flaw, and it need a new "flash" program. Chrysler was advised and they acknowledged the problem, but had no idea when a new program would be avalable. After agruing that the vehicle was defective and unrepairable, The dealer finally agreed to do something. **very important note. They checked the other type vehicles on their lot, magnum 6cyliner with auto transmission, and they all had he same malfuntion. But they have no intention of removing them from sale. What I wound up with was a $4,000. more expensive truck and an increased monthly payment of $92.00. I felt that Something was not right, I got hold of the finance manager to get a figure on what negative equity I was being charged for the defective vehicle, thats right they said becaused the truck was used there was negative equity. Much to my suprise, they claimed the truck that had a problem acknowledeged by chrysler, and the service manager, which could not be fixed, less then a month old with 2964 miles, had lost $4,200.00 in value! And to top it off, they toook a$3,500 rebate that should have been applied to the new vehicle that would in fact have put my payments more in line with the first vehicle, and applied to the inflated negative equity still leaving this defective vehicle $1,200 in the red. the virtully stole my rebate and spun back to them. These guy are nothing but well trained liars and cheats stay away from this dealership. There isnt an ounce of truth with any of these guys. An agereement was finally reached only after I made it known that I as aware of the deceitful ,slezay, underhanded way they do business. DO NOT BUY FROM THIS DEALER More