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Fitzgerald Subaru Gaithersburg

Gaithersburg, MD

4.9
159 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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904 Russell Ave

Gaithersburg, MD

20879

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Showing 159 reviews

April 15, 2024

Erol is a great salesman. I was lucky to have him. He was able to answer all my questions about my new Subaru Ascent. Great customer service! More

by asuh12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erol Mutlu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Fitzgerald Subaru Gaithersburg responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. We look forward to serving you again in the future!

April 10, 2024

Had an overall good experience Friendly Courteous Perfessional service Enjoyed the time spent there and follow up was done well. More

by roywil1125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erol Mutlu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaylen
Apr 12, 2024 -

Fitzgerald Subaru Gaithersburg responded

We are delighted to hear that you had a great experience with us! Thank you for your feedback!

April 10, 2024

Erol Mutlue was very professional and friendly. Really knows his product. Explained all the new tech our outback wilderness had. Even paired both our phones for us. Highly recommended. More

by SPIKEAFTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erol Mutlu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa in F & I
Apr 12, 2024 -

Fitzgerald Subaru Gaithersburg responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. We look forward to serving you again in the future!

April 08, 2024

Alex, the Sales manager, was great. He made our first experience so easy and awesome that we came back less than a month later to get another Subaru! Won’t shop anywhere else! More

by MDESANTO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erol Mutlu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Saavedra
Apr 09, 2024 -

Fitzgerald Subaru Gaithersburg responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. We look forward to serving you again in the future!

April 08, 2024

This guy can't even correctly identify his customer, even after being told MULTIPLE times that he has been contacting THE WRONG PERSON. I would not trust him with a major purchase. More

by NotWhoYouThink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Fitzgerald Subaru Gaithersburg responded

We apologize for the mistake. We must had the wrong email in file for the customer who's in the picture, we'll ensure it doesn't happen again. Thank you for understanding.

April 07, 2024

An unfortunate situation with my previous car led me to the good fortunate of meeting the sales team at Fitzgerald Gaithersburg. From my initial phone call with John, to my test drive with Matt, to my fina More

by Deji
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa, John, Alex
Apr 09, 2024 -

Fitzgerald Subaru Gaithersburg responded

Thank you for your kind words! We appreciate your positive feedback.

April 03, 2024

Space is clean and the cafe is a nice feature. Matt was nice, knowledgeable, and not pushy. I would recommend him, specifically, to anyone looking to buy a Subaru. More

by Jnatali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Be
Apr 05, 2024 -

Fitzgerald Subaru Gaithersburg responded

Thank you for your kind words! We appreciate your positive feedback.

March 30, 2024

Sheree was great listening and getting us into the right Subaru- we really enjoyed getting to know her, David, Leesa, Kimberly,Lisa,and Muna- they all helped with different aspects of getting what we needed More

by Orchbear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izetta James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Muna Bogaileh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheree Mcdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ascher
Apr 05, 2024 -

Fitzgerald Subaru Gaithersburg responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. We look forward to serving you again in the future!

March 29, 2024

Definitely a stress free transaction with Matt and his manager David. Such a wonderful experience! More

by Gee_TEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ascher
Mar 30, 2024 -

Fitzgerald Subaru Gaithersburg responded

Thank you for your kind words! We appreciate your positive feedback.

March 29, 2024

Very professional and courteous service. The process was straightforward and fast. My wife and I were very satisfied with overall experience. More

by amatschiner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muna Bogaileh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Fitzgerald Subaru Gaithersburg responded

We are delighted to hear that you had a great experience with us! Thank you for your feedback!

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