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Five Star Chevrolet Cadillac Buick GMC - Service Center

Warner Robins, GA

3.9
149 Reviews

149 Reviews of Five Star Chevrolet Cadillac Buick GMC - Service Center

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September 13, 2021

The service was good, but the price was steep! Charge an arm and a leg! The service guy was nice. The labor was more expensive than parts. I feel like a paid way to much for nothing. My air conditioner More

by Customer 43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Donahue
Sep 11, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello, Thank you for sharing your review. If you would like to discuss your feedback regarding your recent service experience, please feel free to reach out to me. I look forward to connecting with you. Thank you, Jeremy Shaughnessy General Manager jeremys@fivestaronline.net

August 19, 2021

Friendly, service . Always professional Ryan took care Friendly, service . Always professional Ryan took care of us as soon as we arrived. More

by Pittsburgh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 19, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi there, This is exactly what we like to hear, that you encountered a professional and friendly service. It pleases us to know that our team could take care of you as soon as you arrived. At Five Star Cadillac of Warner Robins we appreciate your business and we look forward to working with you again.

July 31, 2021

Customer service was good and the service member Keith was prompt and did an amazing job. Well pleased with the service rendered it was timely More

by tamekacra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith in service dept
Jul 31, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, timely, efficient experience with us here at Five Star Cadillac of Warner Robins, We are looking forward to your next visit for any of your future automotive needs.

July 29, 2021

If you have a problem they will try to correct the issue. I like the follow up after each visit! They’ve got ways to constant communicate during service. More

by Cleduke1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jul 30, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for choosing Five Star Cadillac of Warner Robins. We are happy to know that you were satisfied with our services. We hope to work with you again.

July 28, 2021

It's a good hometown dealership. Everybody is freindly. The wait was smooth didn't take long. Only thing is I wanted the tires to rotated and they were not. More

by owensjoe94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wascar "The Rock" Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi there, Thank you for your positive review. We are pleased that our team were able to work with you in a timely manner. We take on board your feedback about the tires. Thank you for choosing Five Star Cadillac of Warner Robins and we look forward to working with you in the future.

July 27, 2021

My truck was ready when I got off work. That was great. Too many emails and calls about appraisals. Don't like that at all. More

by fbrown605
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 29, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Five Star Cadillac of Warner Robins thanks you for the positive star rating! The team is glad your experience was great.

July 22, 2021

Always very professional and helpful. Everything was done as was stated it would be. Received text when my car was ready. Very efficient. Always satisfied. More

by cameron_m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 23, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi Cameron, Thank you for your positive review. We are thrilled you had a professional, helpful and efficient service experience with us here at Five Star Cadillac of Warner Robins. We are looking forward to your next visit with us for any of your automotive needs.

July 09, 2021

Great customer service. Mr Keith was able to work with my extended insurance company and all of the necessary vehicle repairs were completed. The pandemic seemed to interfere with repairs. More

by ty0243
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service - Keith Martinez
Jul 09, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi there, Thank you for your positive review. We are pleased that our team here at Five Star Cadillac of Warner Robins provided you a customer driven experience. We are looking forward to your next visit with us for any of your future automotive needs.

July 07, 2021

After having my 2017 cadillac xt5 for 3 weeks in shop, after many attempts to contact and give feed back that I received from Cadillac. They insisted to be rude and gave me a sticky note with 5000$ worth More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Drew
Jul 08, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello, Please know that we take your review very seriously. When you have a moment, I would appreciate the chance to speak with you regarding your overall service experience and any interaction that did not meet your expectations. Feel free to email me your preferred contact information and we will reach out to you as soon as possible. Thank you. Best, Jeremy Shaughnessy General Manager jeremys@fivestaronline.net

July 04, 2021

I was very pleased with the pleasant support provided by Mr. Martinez. He was extremely friendly and helpful. He made a point of talking with the maintenance staff to ensure they chased the problem to the e More

by Mbreslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Martinez
Jul 07, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for the positive feedback! We are happy to know that overall you had a good experience with our Service Team, and if you need anything else please let us know. We are always here to help at Five Star Cadillac of Warner Robins!