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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
496 Reviews
Call Service Center (469) 251-7822

496 Reviews of Five Star Chevrolet - Service Center

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May 02, 2024

I bought my 2019 sonic from Five Star Chevrolet. I go there for my oil changes and tire rotations. Their service department is always so nice. I will buy my next car from them. More

by ougradmom02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Five Star Chevrolet responded

Ougradmom02, We value the opportunity to help with your vehicle needs at Five Star Chevrolet. Whether you are in need of service or a new car, we look forward to hearing from you at 972-389-6700. Call us any time you need our knowledge and expertise. Best regards, Alan Brown, General Manager

Helpful
April 24, 2024

Work was done right and fast! They even washed my truck. Amazing! Highly recommend. Loved the video from technician and the honesty!! More

by Bighulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Five Star Chevrolet responded

Bighulz, We appreciate the chance to help with your auto care at Five Star Chevrolet. Any time you have vehicle concerns, we hope to hear from you at 972-389-6700. Thank you for being our customer. Best regards, Chris Selbach, Service Director

Helpful
April 24, 2024

5 Excellent 👌🏿. Brian was very good in keeping me updated. The tech knew his stuff and got my problem solved. Thank y'all 🙂 More

by idreamofjeanne51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Five Star Chevrolet responded

Idreamofjeanne51, We are so grateful to have the chance to help you at Five Star Chevrolet. Reach Brian and our techs at 972-389-6700 when you need vehicle advice. Call us any time you have questions. Best regards, Chris Selbach, Service Director

Helpful
April 22, 2024

P/u trk Thurs. / Fri didn’t drive/Sat work/ Sun check engine light back on, trk jerking/pulling total miles driven from picking trk from dealership to Sunday (04/21/ More

by Coachtonya.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Withem
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 18, 2024

I think the whole staff knows me by now👍🏾. But Mr. Brian always takes my vehicle & myself in consideration to make me smile once I leave facility More

by Coachtonya.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Five Star Chevrolet responded

Coachtonya.young, You are an intrical part of Five Star Chevrolet and Brian is focused on making certain you are satisfied with our work. Whenever you have questions about your vehicle, we are here for you at 972-389-6700. Thank you for being our customer and friend! Best regards, Chris Selbach, Service Director

Helpful
April 11, 2024

Great dealership awesome service the best place to buy a car or truck and to get it serviced come to five star Chevy in Carrollton you won’t be disappointed! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Five Star Chevrolet responded

Chris, Thank you for sharing your positive visits with Five Star Chevrolet! It's fantastic to hear that you had such a great experience with both buying and servicing your vehicle with us. Word-of-mouth recommendations like yours are invaluable, and we are grateful. When you have future needs, we will look forward to hearing from you at 972-389-6700. Sincerely, Alan Brown, General Manager

Helpful
March 02, 2024

Bryce is the best, for my last two appointments he was so helpful and kind. I really appreciate him, even explain an equipment/piece and educated me and my son on it. He is awesome. More

by Keitriciawashington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRYCE CASSELS
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Mar 03, 2024 -

Five Star Chevrolet responded

Keitricia, Your feedback is an essential part of our continuous efforts to enhance the overall customer experience. Thank you for choosing Five Star Chevrolet, and we look forward to serving you again in the future. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to Bryce at 972-389-6700. Best regards, Chris Selbach, Service Director

Helpful
February 29, 2024

Dropping the car off and picking was easy. Brian was great to work with. He kept us updated as to what they were doing with the vehicle. More

by kathy.h.mccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2024 -

Five Star Chevrolet responded

Kathy, We do our best to make vehicle care easy at Five Star Chevrolet. Thank you for your feedback and please stay in touch at 972-389-6700. Let us know when you need our vehicle knowledge. Safe travels! Take care, Chris Selbach, Service Director

Helpful
February 23, 2024

Si quieres algo bien recomiendo que vallas a Five Star Chevrolet, Te ban atender muy bien. More

by c_rivera1@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
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Feb 24, 2024 -

Five Star Chevrolet responded

Gracias por recomendar Five Star Chevrolet. Comuníquese con el 972-389-6700 si tiene preguntas sobre su vehículo en cualquier momento. Queremos que estés seguro durante tus viajes. Saludos cordiales, Chris Selbach, director de servicio

Helpful
February 18, 2024

As always 100%! Thanks and keep up the great work! Y’all always make me feel welcome. More

by carguy21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Agosoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Five Star Chevrolet responded

Carguy21, Thank you for your commitment to Five Star Chevrolet! Our service team is dedicated to keeping you knowledgeable about your vehicle. Reach out to 972-389-6700 with technical questions any time. Best regards, Chris Selbach, Service Director

Helpful
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