Five Star Ford Lincoln

I live in Florida and I found the dealership and car via AutoTrader. I called the dealership and Josh sent extra pictures and performed a walk-around of the car while on the phone. He sent me a buyers ord AutoTrader. I called the dealership and Josh sent extra pictures and performed a walk-around of the car while on the phone. He sent me a buyers order with final figures and made sure the car was detailed and ready for me when I drove up to pick it up in the evening. The final price was exactly what I expected, the car was perfect and I was able to test drive, review paperwork, pay and leave in 45 minutes. The facilities are nice, staff was professional and the service was excellent. More

I've been buying Fords since the early 90's and this was by far the greatest experience of all. My expectations are very high for quality service being in customer service myself, and they exceeded all my e by far the greatest experience of all. My expectations are very high for quality service being in customer service myself, and they exceeded all my expectations. From the time I dropped off my truck for service and until my wife and I left with not 1, but 2 new vehicles the customer service was GREAT!! I will continue to recommomend this dealer to others as long as i continue to get TOP SHELF service. Thanks !! Mr. Cleo and Ms. Sophia Pearson 101 John Ct Warner Robins Ga. 31093 More

My daughter was in from out-of-town, and I felt like it was time to trade in her old car and get something newer, more dependable & roomier. Well, I did my pre-shopping & comparing before going. The vehicl was time to trade in her old car and get something newer, more dependable & roomier. Well, I did my pre-shopping & comparing before going. The vehicle my daughter was interested in didn't show up on their website, but was on the Ford.com website. So I called the salesman who I have previously purchased from and he went out on the lot to check and they had it.He had the vehicle set aside and waiting for us when we arrived. My daughter test drove it and liked it. We worked out the deal and she purchased it. The paperwork went like clockwork and fast. This was the 5th new vehicle we have purchase from Corey Lawson over the past few years at this Ford dealership. He goes above & beyond,lets us make the decision with no pressure, explains everything and makes sure we are pleased with our purchase after the sale. Why shop anywhere else - they make it so easy here and give you a good deal. More

Ricco worked with us on the price and was helpful in answering any questions that we had. He went the extra mile to make sure we were happy. answering any questions that we had. He went the extra mile to make sure we were happy. More

I gave the rating I did because they did everything they could to make sure that I was completely satisfied. They followed up with me a couple days after to make sure I didn’t have any questions. I, also, f could to make sure that I was completely satisfied. They followed up with me a couple days after to make sure I didn’t have any questions. I, also, feel like I can contact them in the future if any problems arise. Elvis took time to show me all of the functions of my vehicle. Rico made sure that my car was detailed properly and that I didn’t have any problems or questions. More

I had a terrible experience when I initially went to Five Star to look at a vehicle. After posting a negative review, I was contacted by the General Manager to ask how he could improve my experience with Fi Star to look at a vehicle. After posting a negative review, I was contacted by the General Manager to ask how he could improve my experience with Five Star. I intially was hesitant, but was actually able to work out a deal. I purchased a Lincoln MKZ hybrid, which I love so far. The staff at Five Star couldn't have been any nicer today. I am happy that they were able to improve their Customer Service. (Thank goodness I was able to only work with Antonio, the financial person and Wes, the GM.) Thank you, Wes and Antonio. More

Origionally I had not planned to buy a new car but Big Al's knowlege and presentation convinced me otherwise. I'm VERY HAPPY with my decision. Al not only pointed out the advantages of Focus ownership, Al's knowlege and presentation convinced me otherwise. I'm VERY HAPPY with my decision. Al not only pointed out the advantages of Focus ownership, but his knowledge of the car itself was impressive. I have since passed some of the same information to friends and family and I will not be surprised if I see them in a new focus soon as well. Overall, I bought the 2012 Focus because after learning all that I did about it, there was no better choice. THANKS AL! Willie Brown More

The sales person was great and really helped us alot.. I was not happy with the finance department and the way they handle the paperwork on the truck.. was not happy with the finance department and the way they handle the paperwork on the truck.. More

These guys are great to deal with. I'm not quick to trust many sales people, but these guys were honest and worked hard to meet our needs and answer any questions. Antonio Hodges was friendly, courteous, and many sales people, but these guys were honest and worked hard to meet our needs and answer any questions. Antonio Hodges was friendly, courteous, and worked hard to help us out while not being pushy at all. The price of the vehicle we bought was fair and I'm really happy overall with my experience with these guys and gals. I wouldn't hesitate to send friends or family to them. More