Five Star Ford

William Perez and Bob Little were great to work with. They were both very friendly and answered all questions we had. I would have liked to have been given better trade in on my old car and a better They were both very friendly and answered all questions we had. I would have liked to have been given better trade in on my old car and a better deal on the new car but I think everyone would say the same thing when purchasing a new vehicle. More

I have purchased 5 new and 1 used vehicles from FIVE STAR FORD since 2001 and have had a very good experience each time. The first one was in 2001 with Kelly Blackwell. All of the other vehicles were with M FORD since 2001 and have had a very good experience each time. The first one was in 2001 with Kelly Blackwell. All of the other vehicles were with Marisa Thompson. Each of them are very good and knowledgeable of what they sell and help you find what vehicle you are looking for. Thank you More

I was tossed around to a few staff members, but ultimately I walked away with what I wanted. Elbert went out of his way to make sure my needs were met and was very helpful in assisting me with any ultimately I walked away with what I wanted. Elbert went out of his way to make sure my needs were met and was very helpful in assisting me with any questions or concerns I had. More

My husband, Jeff Sullivan, bought his Ford Shelby one year ago from William Perez- Arguelo. Jeff was very pleased with William's excellent customer service and salesmanship. When I met William I was year ago from William Perez- Arguelo. Jeff was very pleased with William's excellent customer service and salesmanship. When I met William I was immediately impressed with his friendliness and can do spirit. I was also impressed that William had served our great country in Iraq. We recently were in the market for a Ford Edge. There was no question that William and Sam Pack Ford would get our business. I have and will continue to recommend William to my friends and family. He is a true professional and a credit to Sam Pack and The Ford Company. I also admire Sam Pack's support of our military amd their dear families through the Fort Worth Airpower Foundation (FWAF). FWAF supports the men and women who serve in all branches of the armed services and their families. And, of course, I support The Ford Company because it did not take the Government bailout. I also want to say that the Ford Edge is a great car! More

The sales process took a very short time. We received a fair deal without haggle or problems. It seems that everyone involved made sure we were completely satisfied. In the past, I have found the finance p fair deal without haggle or problems. It seems that everyone involved made sure we were completely satisfied. In the past, I have found the finance process to be problematic at other dealerships. It was not the case here. We experienced no high pressure selling of "add-ons". We drove over 30 miles to get there and passed up other Ford dealerships. The trip was well worth it and we will certainly be back. More

Our experience with 5 Star has been the best car buying one yet! There was no pressure, and both sales and finance worked with us to get the car we wanted. one yet! There was no pressure, and both sales and finance worked with us to get the car we wanted. More

Well, I would have rated it higher if I could. There was Well, I would have rated it higher if I could. There was not one employee that I have come in contact with here, that wasn't seemingly hand pick Well, I would have rated it higher if I could. There was not one employee that I have come in contact with here, that wasn't seemingly hand picked for their people skills. Ford should be proud to call this dealership a member of their sales fleet. Jay Odom was so instrumental in making car buying an enjoyable experience for me. When a buyer has attachment to the value of their own vehicle and tight purse strings, it is sometimes hard to make them feel like they are getting a great deal. He did that for me. Jay has kept in close contact with me before, during and later, after I bought my car. I live three hours away so he told me exactly what kind of a great deal he would make for me saving me over $3,000 on a new 2013 car. He had given me an estimate on what he would be able to offer me on my car. A local Ford dealer had told me he could match the deal until he actually saw what I had been offered. He admitted that was, "A heck of a deal!" When I got to the dealership that morning Jay was waiting. He actually offered me 500 dollars above his original offer on my vehicle, which I had researched to be a fair offer. I had carefully written the figures down that he had given me in the emails. They matched, to the penny what I paid for the car. No wonder this dealership has a 5 star rating. As an old school teacher, I give Jay and his colleagues an A+. More

It is because of Lee Bates, Daniel Flores and Kolynn Smith that we bought our new car from Five Star Ford in North Richland Hills. They exemplify the integrity and high level of service I expect from a Smith that we bought our new car from Five Star Ford in North Richland Hills. They exemplify the integrity and high level of service I expect from a dealership. Lee personally attended to everything throughout the sales process and ensured we were made aware of all the services and people available to us from Five Star Ford. We are thoroughly satisfied and can highly recommend Lee and everyone we came in contact with during the process. More

WE'VE BOUGHT TWO CARS FROM THIS DEALERSHIP. THEY HAVE TREATED US WITH THE UPMOST RESPECT. THERE IS NO END TO THE WORK THEY DO TO MAKE YOU THE BEST DEAL AND SERVICE. FINANCE HELP IS TOP NOTCH, AND THE SAL TREATED US WITH THE UPMOST RESPECT. THERE IS NO END TO THE WORK THEY DO TO MAKE YOU THE BEST DEAL AND SERVICE. FINANCE HELP IS TOP NOTCH, AND THE SALESMANSHIP FROM DOREEN IS IMPECCABLE. SHE'LL DO EVERYTHING SHE CAN TO MAKE YOUR BUYING EXPERIENCE THE BEST. WE'VE BOUGHT CARS HERE AND WILL DO SO AGAIN WHEN WE REQUIRE ANOTHER CAR. TERENCE M. ROBERTS More

I think that the experience with Five Star Ford was great because my saleman, Greg Foster was very knowlegeble about the new and the used cars. He was very helpful in finding the cars we were interested in a because my saleman, Greg Foster was very knowlegeble about the new and the used cars. He was very helpful in finding the cars we were interested in and letting us know what the Ford eqivalent was. We did not have to haggle or get pushed into a deal that we did not want. The finance department was also great as they worked to get me the deal I could afford and there were no hidden fees. Five Star Ford is one the dealerships that is truly hassel free when it comes to car buying. More