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Five Star Ford of Dallas
Dallas, TX
1,533 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase.
Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,533 reviews
May 14, 2026
I had an A+ experience purchasing my 2019 Ford Ranger at the Dallas Ford dealership. From start to finish, everything was handled professionally and efficiently. Jillian Kehoe was outstanding—knowledgeab the Dallas Ford dealership. From start to finish, everything was handled professionally and efficiently. Jillian Kehoe was outstanding—knowledgeable, straightforward, and genuinely focused on making sure I got exactly what I was looking for. No pressure, no runaround—just clear communication and solid customer service. The entire process was smooth, from test drive to paperwork, and the team made sure every detail was handled right. If you’re in the market for a vehicle and want a hassle-free experience, I highly recommend asking for Jillian. More
by Roughstockcowboy
Employees Worked With
May 05, 2026
Service completed timely with no problems. Mark Gray in service is right on top of things and constantly kept me updated as they had my car for awhile. Been using them for more than 16 years Mark Gray in service is right on top of things and constantly kept me updated as they had my car for awhile. Been using them for more than 16 years with great service. More
by ngenetti
Employees Worked With
May 05, 2026
Raed was so efficient and organized, he was extremely nice , this made my experience effortlessly. I am very satisfied with his service! I highly recommend. nice , this made my experience effortlessly. I am very satisfied with his service! I highly recommend. More
by Kimberly 48
May 05, 2026
People were very nice to deal with was a very good experience! Angelina and Shawn were awesome experience! Angelina and Shawn were awesome More
by Agettman43
May 04, 2026
Unpleasant experience with truck purchase. Not to be trusted. I would recommend going somewhere else. Not to be trusted. I would recommend going somewhere else. More
by Tanner
Employees Worked With
May 03, 2026
Five star ford is very quick to make sure the customers know that Ford is Ford and the Dealership is not Ford. Seems interesting when pressing on the Ford Dealer about a service deal / issue they want to know that Ford is Ford and the Dealership is not Ford. Seems interesting when pressing on the Ford Dealer about a service deal / issue they want to delineate they are not Ford and ask me the customer to call a Ford customer service line that is useless and that’s being polite. So 5 star ford dealer finds the issue with my F 150 and it’s an expensive warranty repair and Ford Manufactor drags their feet in allowing the repair. Due to the costly repair needed the engineers at ford must approve since the ASC mechanics at 5 star ford apparently are not good enough or not trusted by Ford. One should really think of buying a Ford is worth the hassle. Apparently Ford Dealership are different than Ford manufacturers when a problem arises. More
by marksenko
Employees Worked With
Other Employees :
Jen Talley, Tyler Jones, Logan Thomason, Mo Valentine
April 29, 2026
Leon made getting a new car easy and stress free! He answered all my questions, including the silly ones and made me feel confident in my decision and the process. He was very attentive and made hims He answered all my questions, including the silly ones and made me feel confident in my decision and the process. He was very attentive and made himself available to my timeframe with no pressure More
by Jessicacastellanos3
Employees Worked With
April 25, 2026
Shawn Khan is always there to help the process. No pressure sales and works with you on what your looking for. This is my 3 truck purchased through the dealership and great experience all around. No pressure sales and works with you on what your looking for. This is my 3 truck purchased through the dealership and great experience all around. Would recommend 5 Star Ford for your next vehicle. More
by Rdubose42
April 24, 2026
Sam Pacs Five Star Ford Dallas has a very good inventory of vehicles and a no pressure comfortable atmosphere. of vehicles and a no pressure comfortable atmosphere. More
by eyrsutton
Employees Worked With
April 22, 2026
Allen was exceptional. Great communication, very knowledgeable, and a very friendly attitude. I had to drive three hours to the dealership, and the truck was exactly as des Great communication, very knowledgeable, and a very friendly attitude. I had to drive three hours to the dealership, and the truck was exactly as described. No surprises on the price quoted. The purchase was very well organized, and the entire dealership was very impressive. I highly recommend Five Star Ford, and especially Allen in sales. More
by russellbrewster
