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Five Star Ford
North Richland Hills, TX
8,326 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
February 05, 2019
Excellent
From the moment we walked up we got amazing customer service. After being in an accident they were very helpful and got me in a car that i love. Every
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by Jessfajardo
February 04, 2019
Great Service
I bought two new vehicles within a week. The personal service that I received from Casey Russell was awesome, no pressure, and we ended up with exactl
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by shawn1234
Employees Worked With
Joe Vazquez, Bubba Smith, Casey Russell
February 04, 2019
Alfred el-darazi
I want to thank alfred el-darazi for helping us. He was very helpful and great! My experience was overall wonderful. If I know anyone that needs a new
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by Manuelrojas72
Employees Worked With
Dealership Inventory (803 Vehicles)
2024 Ford Bronco
new
Hot Pepper Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Free Coffee
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Television
- Vending Machines
