Five Star Subaru of Grapevine

The extra mile I was 15 minutes late for the appointment for a service check up, I even asked if I needed to reschedule No scowl, no hesitation, not even a check o I was 15 minutes late for the appointment for a service check up, I even asked if I needed to reschedule No scowl, no hesitation, not even a check of the watch to let me know “yep, you’re late”. Just a “no worries, we got ya covered “. Thank you Johnny More

Awesome! I enjoyed my experience at 5 star with Ryan as my advisor. He was helpful from start to finish. He informed me of what was being done with the car. Th I enjoyed my experience at 5 star with Ryan as my advisor. He was helpful from start to finish. He informed me of what was being done with the car. The lounge was relaxing. Will come back for future maintenance and possibly trading in my Subaru for another Subaru More

Great work by a great team. Work is done quickly and properly. They care about your car and your safety, I like that they will wash your car after any visit to their facility. Work is done quickly and properly. They care about your car and your safety, I like that they will wash your car after any visit to their facility. More

Outstanding dealer! Five star Subaru is like no other car dealership I have been to. Upon entering the service drive Ryen Ruybal promptly greeted me and immediately start Five star Subaru is like no other car dealership I have been to. Upon entering the service drive Ryen Ruybal promptly greeted me and immediately started filling out a service ticket for my Subaru Forester. He then proceeded to show me the customer beverage and coffee bar and then pointed out two separate customer waiting areas. My Subaru was ready in just a few minutes. The service work was covered under warranty and they had washed and cleaned my car! This place continues to impress me every time I go there. The service department here even has some type of rubberized flooring and the shop is fully air-conditioned. I feel certain that providing a service area of this quality helps them hire and retain the best possible service technicians. Thanks, Robert Bailey More

Very friendly They let my kids push through the papers for my loan to keep them entertained since it was a longer process. They had a play area for kids and snacks They let my kids push through the papers for my loan to keep them entertained since it was a longer process. They had a play area for kids and snacks which was great for anyone More

Patient, listened, fulfilled! Spencer Fuller is a terrific sales associate! He listened to what my husband & I were looking for, let us drive what we wanted, was patient when we ne Spencer Fuller is a terrific sales associate! He listened to what my husband & I were looking for, let us drive what we wanted, was patient when we needed a little time to think, and ultimately got me into a car I love! Finance, management, prep, all outstanding! Super fancy customer restrooms, too! More

Great service I took my car in for oil change. I was a walk in and was told it would be maximum 75 min wait, they were booked. I didn’t mind waiting as I had comput I took my car in for oil change. I was a walk in and was told it would be maximum 75 min wait, they were booked. I didn’t mind waiting as I had computer work to do that would take at least 1 hr. Needless to say, my car was done within 35 min. Now that’s service! Thank you! M De Leon More

Great experience. I highly recommend Subaru of Grapevine. Working with Wing Yip made the buying experience a pleasure. He was very helpful and knowledgeable answering a I highly recommend Subaru of Grapevine. Working with Wing Yip made the buying experience a pleasure. He was very helpful and knowledgeable answering all my questions and worked with me to make me a satisfied customer. More

VW Beetle purchased online The vehicle was better than the online description. Even though they were very busy, everything went smoothly. Everyone was very courteous and low p The vehicle was better than the online description. Even though they were very busy, everything went smoothly. Everyone was very courteous and low pressure. I would highly recommend this dealership. More

First time visit, service Brought in my vehicle for service. Appreciate the timeliness of the service. The service staff are very friendly. I am pleased with the service, and g Brought in my vehicle for service. Appreciate the timeliness of the service. The service staff are very friendly. I am pleased with the service, and glad I bought a Subaru More