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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,387 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,387 reviews

May 17, 2024

Kind, knowledgeable, great listeners, focused, present, articulate, super team work, happy car, happy owner, ty More

by Keyesmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cannot remember all the names. Manager visited. There were several guys who kept me informed. All exceptional
May 16, 2024

Everyone was super helpful, courteous and professional in all aspects of my new car purchase. More

by SariC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Five Star Subaru of Grapevine responded

SariC, We are so excited to help you enjoy your new car from Five Star Subaru! Congratulations on your purchase and please reach James, Steve, or me at 817-438-1700 any time. Customer satisfaction remains our focus. Thank you for shopping with us. Take care, David Cheney, General Sales Manager

May 16, 2024

Great selection, easy to work with and the least amount of sales pressure I’ve ever experienced at an auto dealer. I highly recommend. More

by TX.BAKERS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, TX.BAKERS, on your new Subaru! We are happy to help with your auto needs at Five Star Subaru and customer service remains a factor. We want to hear from you at 817-438-1700 with questions about your new car. Thank you for your business and feedback. Best regards, David Cheney, General Sales Manager

May 15, 2024

I will never give up on my car so I’m glad the technician didn’t either, the work this dealership has done on my vehicle has never let me down. I’ve never felt like the advisors have ever given me the runaro More

by Rick astley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Housknecht, Cameron Pellet
May 15, 2024 -

Five Star Subaru of Grapevine responded

Rick, Helping you care for your car is our honor at Five Star Subaru and we hope to keep it running well for many more years. Reach us at 817-438-1700 whenever you need our advice. Thank you for your business and call us any time. Take care, Jakob Ritter, Service Director

May 14, 2024

Hayden’s a real pro and sensitive to her customer’s needs. All the rest of the people we met, they seem attentive and friendly. More

by MACECOY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, MACECOY, on your purchase at Five Star Subaru. On behalf of Hayden and our sales team, thank you for your kind endorsement and business. We remain available at 817-438-1700 to help you with all of your technical and maintenance concerns. Thanks again, David Cheney, General Sales Manager

May 13, 2024

Friendly service staff keep you informed about your service progress. Let you know what is due soon & make recommendations. Facility, including the service repair area, is impeccably clean. My dog & I More

by Tkd2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Tkd2018, for choosing Five Star Subaru to care for your car. We appreciate your business and high marks. Reach Deion and our techs at 817-438-1700 to schedule future appointments. We hope to welcome you back to our dealership. Best regards, Jakob Ritter, Service Director

May 13, 2024

Excellent service department. No hazel checking in vehicle. Loaner car provided and service representative kept us up to date. Car returned with proper repairs as well as thorough More

by fc3op
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Five Star Subaru of Grapevine responded

Fc3op, We appreciate the opportunity to keep your car in great shape. Thank you for rating our services at Five Star Subaru and please reach Mike and our team again at 817-438-1700. Call any time you need our vehicle advice. Take care, Jakob Ritter, Service Director

May 12, 2024

Hayden was the best. She was patient with me for weeks as we tried to figure out our schedule and went back and forth on whether to lease or buy. She was incredibly knowl More

by ERICK.SIGMOND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Erick, to you and your wife on your car from Five Star Subaru. If either of you need our vehicle advice, please call 817-438-1700. Hayden and our team remain available to help. Thank you for your recommendation! Take care, David Cheney, General Sales Manager

May 11, 2024

The Five Star Subaru of Grapevine performed an excellent service for our Subaru Forester today.Our waiting was very comfortable at their waiting lounge, plenty of choices of coffee, drinks and snacks. Thank More

by MILOGUZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Five Star Subaru of Grapevine responded

MILOGUZMAN, Thank you for recommending our services at Five Star Subaru. We want you comfortable when you wait and while you are driving your car. Call on us again at 817-438-1700. We appreciate you! Best regards, Jakob Ritter, Service Director

May 10, 2024

Great service. E B was very nice and attentive. Follow up was great. Super professional More

by MADELEINE.POHL97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prakash (EB) Ebburu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Five Star Subaru of Grapevine responded

Madeleine, We are so excited you own a new Subaru! Congratulations on your purchase at Five Star Subaru. EB and I remain available for new car questions at 817-438-1700. Thank you for your business and feedback. Best regards, David Cheney, General Sales Manager

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