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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,014 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,014 reviews

August 12, 2019

Made getting my new car a good experience Gave me a good price on the car dining try and jerk me around on the financing. Made spending that much money as painless as possible and I didn’t wal More

by engel.aaron84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Aug 13, 2019 -

Five Star Subaru of Grapevine responded

Hello engel.aaron84, Sean, Freddie and I appreciate you taking the time to review Subaru of Grapevine. We would love to have you back to review all the features on your new Subaru and request your call to 817-438-1700 to set up a time. Knowing you are fully enjoying the Subaru experience is important to us. Thank you for being our customer, Doug Laymon, Sales Manager

August 11, 2019

Excellent buying experience Frankie Saif was very friendly no pressure facilitator of the sale. Dealership was clean. Nice coffeemaker. Knowledgeable staff in finance as well. Ov More

by OutbackLovr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Saif
Aug 12, 2019 -

Five Star Subaru of Grapevine responded

Congratulations, OutbackLovr! We are excited the sales team at Five Star Subaru of Grapevine were chosen to help with your new Subaru purchase. We always like to invite our customers back for a revisit of their new vehicle. Please call us at 817-438-1700 so that we can review your Outback with you again. The best driving experience is our goal. Thank you, Doug Laymon, Sales Manager

August 07, 2019

Now a happy Subaru owner After finding the 2012 Subaru Outback for sale on Subaru of Grapevine's website, I expressed interest in the car and had a quick response from Darrell More

by carolynfbiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Martinez, Freddie Valdovinos
Aug 08, 2019 -

Five Star Subaru of Grapevine responded

Thank you, carolynfbiz, for providing feedback and your review of the sales team at Five Star Subaru of Grapevine. Communication is always key to a life-long relationship and we hope to help with your future auto needs. Please give us a call at 817-438-1700 when we can assist again. In the meantime, enjoy the adventures in your Outback. Take Care, Doug Laymon, Sales Manager

August 07, 2019

Simply Amazing We had such an amazing experience. The whole process was quick and efficient. Everyone we met was kind and welcoming and very accommodating. Best of a More

by Nickivm86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lombardo
Aug 08, 2019 -

Five Star Subaru of Grapevine responded

Hello Nicki! Thank you for sharing your time with us at Subaru of Grapevine. We are lucky to call you our customer and we look forward to any additional questions you may have at 817-438-1700. Enjoy your new SUV and please stay in touch. Take Care, Doug Laymon, Sales Manager

August 06, 2019

Excellent buying and service experience When I first stopped in to test drive a Forester Sport I was just checking out the car and dealership. I met my salesperson Shannon Reust and she ans More

by jw45tx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Button, Dee Boyett
Aug 07, 2019 -

Five Star Subaru of Grapevine responded

Hello jw45tx! This endorsement for Shannon and the Subaru of Grapevine sales team is awesome. We all want to make certain you are enjoying your Forester to the max so we invite you back to review its features and care. Please stay in touch at 817-438-1700. We are certain you are going to love driving your new Subaru! Thank you, Doug Laymon, Sales Manager

August 06, 2019

Timely. Nice waiting area. Most dealerships have a list of suggested maintenance that needs to be done before even looking at my car. Grapevine Subaru did not. They performed More

by Minnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Swarver
Aug 06, 2019 -

Five Star Subaru of Grapevine responded

Hello Minnie! Making sure our customers enjoy visiting Five Star Subaru of Grapevine is a must. Thank you for choosing our service center for the maintenance of your vehicle. We look forward to seeing you again for future needs. Call us to let us know when to expect you at 817-438-1700. Safe Travels, Marcus Procter, Service Manager

August 05, 2019

Best car buying experience!! First time purchasing a Subaru and as soon as I walked in till the time I left, I felt taken care of. Fun and painless. Stephen Kroes & Brian Button w More

by Anun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Button
Aug 06, 2019 -

Five Star Subaru of Grapevine responded

Thank you, Anun, for taking the time to share your comments and review for Five Star Subaru of Grapevine. Stephen and I are available at 817-438-1700 if you have additional questions about your vehicle purchase. We are excited to be your auto dealer. Thanks again, Doug Laymon, Sales Manager

August 05, 2019

Very stress free My experience with Grapevine subaru was exceptionally low stress. I appreciate the attention to my needs and not attempting to sell me what I said I d More

by sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Aug 06, 2019 -

Five Star Subaru of Grapevine responded

Thank you, Sandra and Congratulations on your new Subaru! Cameron and I would like to invite you back to Subaru of Grapevine any time you feel you need a refresher on the technology of your vehicle. Our goal is to make sure you are enjoying every drive time minute. Please stay in touch at 817-438-1700. Take Care, Doug Laymon, Sales Manager

August 04, 2019

No pressure pleasant experience Would highly recommend Jeff Davis and John Mosqueda for their seamless handling of the sale and arranging the window tint and glass etching. Thank yo More

by JTP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Aug 05, 2019 -

Five Star Subaru of Grapevine responded

Thank you, JYP, for your recommendation of the sales team at Five Star Subaru Grapevine. If there is anything else we can do for you to customize your Subaru or assure you the best driving experience, please give John, Jeff or me a call at 817-438-700. It is great to have you as a customer. Take Care, Doug Laymon, Sales Manager

August 02, 2019

Excellent buying experience, superior customer service My sales rep, Frankie, knew the Outback top to bottom, inside and out. He was informative, helpful and let the sale move at my pace. He was in touch w More

by OutbackChick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Saif, Freddie Valdovinos
Aug 03, 2019 -

Five Star Subaru of Grapevine responded

Congratulations, OutbackChick, on the purchase of your new Subaru! We are so proud to be your auto dealer and we hope you always call us first at 817-438-1700 when you have future vehicle needs. Providing an efficient visit will always be our goal. Enjoy your ride! Thank you, Doug Laymon, Sales Manager

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