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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,014 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,014 reviews

August 01, 2019

World Class Service The service team is just flat out world class. They do amazing work! I never have any issues with the work that is done on my vehicle. More

by DTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Swarver
Aug 01, 2019 -

Five Star Subaru of Grapevine responded

Hello DTA, Thank you for recommending the service team at Five Star Subaru of Grapevine. It is a big concern for us to know that you are safe on the roads and we appreciate the opportunity to provide your vehicle's care. We would like you to call us at 817-438-1700 anytime you have automotive concerns. Safe travels, Marcus Procter, Service Director

August 01, 2019

Great Dealership We chose this dealership over one much closer because of knowledgeable and helpful people. I would highly recommend to my friends. Our sales person W More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wing Yip
Aug 02, 2019 -

Five Star Subaru of Grapevine responded

Congratulations DJ and welcome to Five Star Subaru of Grapevine. Wing and I would like to have you back to the dealership anytime you need a refresher on your Subaru's features or care schedule. Stay in touch with us at 817-438-1700 so that we can continue providing you information to enjoy the best driving experience. Thank you, Doug Laymon, Sales Manager

July 31, 2019

Easy and transparent In over 55 years of car buying this purchase was the smoothest and most pleasant I have experienced. Stephen promised transparency and delivered on a More

by gs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Five Star Subaru of Grapevine responded

Thank you, gs, for taking the time to share your shopping experience at Five Star Subaru Grapevine and for endorsing Stephen's efforts to offer you a great buying experience. When you have maintenance concerns we are available at 817-438-1700. Keeping you comfortable as you drive is our goal. Thanks again, Doug Laymon, Sales Manager

July 30, 2019

Good people and nice dealer This dealer made me feel comfortable, I felt like in home. They know the vehicles really well, and that made me feel comfortable with the explanatio More

by alex.sal.05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Jul 30, 2019 -

Five Star Subaru of Grapevine responded

Hello alex.sal.05! Our goal is to always welcome you to Five Star Subaru Grapevine with open arms. Thank you for acknowledging Freddie, Wing, and our dealership with a high rating. When we can help again we look forward to hearing from you at 817-438-1700. You are a valued customer. Thanks again, Doug Laymon, Sales Manager

July 30, 2019

Friendly, prompt and Transparent Dealing with Clay at Subaru Grapevine was a great experience. He listened to what I was looking for, was very quick about responding to my questions a More

by forestertouring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Jul 31, 2019 -

Five Star Subaru of Grapevine responded

Thank you, forestertouring, for taking a moment to endorse Clay and Five Star Subaru of Grapevine. As you get comfortable in your Forester, please let us know if you would like to review any of your Subaru's features again. It would our pleasure to have you back for a visit. Please stay in touch at 817-438-1700. Enjoy, Doug Laymon, Sales Manager

July 29, 2019

Five Star (Subaru) review! Greeted by Rutger who asked all the right questions to help us make the decision to purchase the Crosstrek. He took the time needed to make sure we we More

by kristi_3225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Anthony, Rutger Kesling
Jul 29, 2019 -

Five Star Subaru of Grapevine responded

Hello kristi_3225! Congratulations on the purchase of your new Crosstrek. Rutger and our sales team appreciate your feedback and we look forward to being your auto dealer for years ahead. Please let know if you would like to return to revisit any of the features of your new Subaru at 817-438-1700. All of us at Five Star Subaru of Grapevine appreciate you! Thank you, Doug Laymon, Sales Manager

July 29, 2019

Friendly, Straightforward Car Buying Experience While I usually look forward to buying a car or truck with the same enthusiasm as a root canal, I had a friendly, relaxing new car experience with Ste More

by David82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Five Star Subaru of Grapevine responded

Thank you, David82, for being our customer at Subaru of Grapevine! As you and your family set off for fun in your Crosstrek, please let us know if you would like to revisit any of its technology or features. We are here to help you enjoy your Subaru to the max! Stay in touch at 817-438-1700. We appreciate you, Doug Laymon, Sales Manager

July 28, 2019

Best Dealership Experience Everyone was very professional and courteous. Our sales consultant, Bill, was the nicest guy you would ever meet. He definitely went above and beyond More

by Farnoosh Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Button
Jul 29, 2019 -

Five Star Subaru of Grapevine responded

It is great to hear from you, Farnoosh! We are excited to be your auto dealer and Bill and I invite you back to Five Star Subaru of Grapevine to review the technology on your new Subaru. Please let us know when we can expect you at 817-438-1700. Thank you for making us your auto dealer, Doug Laymon, Sales Manager

July 27, 2019

Helpful, knowledgeable and fast You could tell by the number of people in the store it was a busy day. In spite of being a busy day, I was given the time I needed to choose my car, t More

by Love my Forrester
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Five Star Subaru of Grapevine responded

Congratulations on the purchase of your Forester! The staff at Five Star Subaru of Grapevine are excited you are a Subaru owner and we would love to continue serving you. Call us at 817-438-1700 whenever you have automotive concerns. We are here to help! Thank you, Doug Laymon, Sales Manager

July 26, 2019

Excellent Bill! Bill, Freddie, Doug and the amazing team there at Five Star Subaru of Grapevine took the time to meet all our needs. Everyone there is super friendly More

by AlfredoE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Jul 26, 2019 -

Five Star Subaru of Grapevine responded

Thank you, AlfredoE! All of us at Five Star Subaru Grapevine are excited to have you driving Subaru. When you have the time, Bill, Dee, or I would like to revisit your new Subaru with you so that we know you are having the best driving experience. Please let us know if you would like to stop by at 817-438-1700. It is great to call you our customer. Thank you, Doug Laymon, Sales Manager

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