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Five Star Subaru of Grapevine
Grapevine, TX
4,013 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 4,013 reviews
July 26, 2019
Outstanding service The Saleman Vic professionalism is outstanding. Explaining every detail of the process ,and had everything done in a timely manner . Short and swee The Saleman Vic professionalism is outstanding. Explaining every detail of the process ,and had everything done in a timely manner . Short and sweet. The rest of the staff are very friendly. Thank you. More
by Eglymar
Verified CustomerEmployees Worked With
Victor Alicea and Anthony Lammardo, Scott, Freddie Valdovinos
July 25, 2019
Unbelievable care and concern. Overall had a fantastic experience at Five Star Subaru. From our sales rep Cameron, Freddie in finance, and the Tony the general manager, every one wa Overall had a fantastic experience at Five Star Subaru. From our sales rep Cameron, Freddie in finance, and the Tony the general manager, every one was super willing to work with us and ensure our satisfaction. Although in the world of car sales it can often feel like their only goal is to close a deal, all those we worked with, especially Tony the manager, showed that ultimately what they really care about is the customers happiness and well being. Would for sure recommend to anyone looking for a hassle free and overall positive car buying experience! More
by owenh5
Employees Worked With
July 22, 2019
New Forester I ordered my dream Forester online and so I was assisted by Shannon Reust, the Online Sales Rep. Shannon did an outstanding from start to finish with I ordered my dream Forester online and so I was assisted by Shannon Reust, the Online Sales Rep. Shannon did an outstanding from start to finish with my car. Full service! From ordering the car, getting updates on the delivery and then orientation to the car once it was delivered. More
by BUCK8200
July 18, 2019
Wonderful experience My experience at the dealership last Friday evening was wonderful. The salesman Bill was helpful and knowledgable and polite. I would recommend this d My experience at the dealership last Friday evening was wonderful. The salesman Bill was helpful and knowledgable and polite. I would recommend this dealership to my friends and family. More
by crystal
July 17, 2019
Great service Joe helped me from the start. I had never bought a car from a dealership before and he made it simple and easy to understand. He responded quickly and Joe helped me from the start. I had never bought a car from a dealership before and he made it simple and easy to understand. He responded quickly and was able to get me in the truck I wanted with no problems. More
by Maho8255
Employees Worked With
Joe Martinez
July 16, 2019
Great experience and would recommend to friends and family. Bill was very informative and worked hard to get the car we wanted at the price we would be happy with. and would recommend to friends and family. Bill was very informative and worked hard to get the car we wanted at the price we would be happy with. More
by S&DP
Employees Worked With
July 13, 2019
Great service!! The service department at Subaru of Grapevine is the best I have ever experienced. They are so thorough. Today I got detailed paperwork explaining the The service department at Subaru of Grapevine is the best I have ever experienced. They are so thorough. Today I got detailed paperwork explaining the work done and a printed estimate for upcoming work. No surprises at this dealership. Brian is my service writer and he is excellent to work with. More
by J. Ellis
Employees Worked With
Brian Swarver
July 13, 2019
Great service I returned for appointment to get windows tinted. This was completed in a timely way. Astute service rep checked for my license plates, and they had a I returned for appointment to get windows tinted. This was completed in a timely way. Astute service rep checked for my license plates, and they had arrived, so I was saved from a second trip! They topped it off with a good carwash also. More
by BWH
Employees Worked With
Brian Swarver
July 12, 2019
Great experience! It was an overall great experience. There wasn't any pressure, Mr. Epps is a new employee but you could tell the pride of ownership and working there It was an overall great experience. There wasn't any pressure, Mr. Epps is a new employee but you could tell the pride of ownership and working there. More
by chastain_37323
Employees Worked With
Mr. Epps
July 11, 2019
Good experience Bill was very polite and let me take my test drive not the usual around the block I've experienced with most dealers. He and the the sales manager did Bill was very polite and let me take my test drive not the usual around the block I've experienced with most dealers. He and the the sales manager did everything they could to get me in the price that I needed to be. Above and beyond what most dealers would without being pushy. I bought a Crosstrek for my wife and liked it so much I'm saving to get myself one. More
by Melliott2112
Employees Worked With
