Five Star Subaru of Grapevine

Good experience Bill was very polite and let me take my test drive not the usual around the block I've experienced with most dealers. He and the the sales manager did Bill was very polite and let me take my test drive not the usual around the block I've experienced with most dealers. He and the the sales manager did everything they could to get me in the price that I needed to be. Above and beyond what most dealers would without being pushy. I bought a Crosstrek for my wife and liked it so much I'm saving to get myself one. More

Perfect Car buying Experience John-Michael is the best salesman ever. He understood my needs and helped me find and know for sure exactly the car I wanted. Very patient and percept John-Michael is the best salesman ever. He understood my needs and helped me find and know for sure exactly the car I wanted. Very patient and perceptive. After John-Michael worked his magic, he handed me over to Brandon who took care of all the financials. Brandon provided easy to understand information on all the options available and no pressure to pick any particular options. I am 100% satisfied with how everything turned out. I love my new, to me, 2016 Twilight Blue Metallic Outback Limited. More

Subaru - Truly Five-Star Great selection of cars with lots of colors to choose from. The safety features of Subaru Ascent is just incredible, and an 8-seater capacity is just Great selection of cars with lots of colors to choose from. The safety features of Subaru Ascent is just incredible, and an 8-seater capacity is just perfect for our family! Of course, customer service is excellent, especially Gary McCloskey & Brandon Fraikes, who treated us with utmost respect! Thank you! More

Amazing professionalism Everyone I dealt with was Top notch!!!The only thing better than the deal I got was the people that me out. I definitely recommend this dealership. Everyone I dealt with was Top notch!!!The only thing better than the deal I got was the people that me out. I definitely recommend this dealership. More

Five Star Subaru of Grapevine is top tier in service. I have bought to Crosstreks from Fivestar in Grapevine and I have had nothing but positive experiences with this dealer. I have worked in the car busi I have bought to Crosstreks from Fivestar in Grapevine and I have had nothing but positive experiences with this dealer. I have worked in the car business and know the expectations when it comes to customer service. The service department and all of Five Star Subaru of Grapevine exceeds the standard of excellence. I have never had an issue and when I did it was swiftly resolved with the utmost care. I reccomend this dealership above any other. They do not play games they help. More

Great buying experience at Five Star Subaru of Grapevine I found a RAM 1500 in the Five Star Subaru of Grapevine Pre-Owned inventory and worked with Salesman Wing Yip. Wing was extremely helpful confirming I found a RAM 1500 in the Five Star Subaru of Grapevine Pre-Owned inventory and worked with Salesman Wing Yip. Wing was extremely helpful confirming the vehicle was available, providing additional details about the vehicle, and even posting a short video of his walk-around of the truck. Wing was very accommodating and made the shopping and buying experience enjoyable. I also worked with Brian Button in the Finance department...he was very helpful as we reviewed options for completing the purchase and was respectful of our time at the dealership. Overall, a great experience! More

Great service great people Excellent people great service salesperson was awesome explaining all the features of the car also finance department was pretty fast. I will really r Excellent people great service salesperson was awesome explaining all the features of the car also finance department was pretty fast. I will really recommend this dealership More

Patient, understanding, and listened to what I wanted. I was able to test drive a couple of vehicles to make sure I get what I want with the amount I am able to spend. I was able to test drive a couple of vehicles to make sure I get what I want with the amount I am able to spend. More

All Around Excellent Experience Hands down the easiest car buying experience I have ever had. From sales to finance, everyone was friendly, courteous, and more than helpful. Couldn’t Hands down the easiest car buying experience I have ever had. From sales to finance, everyone was friendly, courteous, and more than helpful. Couldn’t recommend them more. More

Patient and Friendly Cameron was very helpful in answering all our questions even if I had to ask the question several times. I took my 12yr old grandson and Cameron was r Cameron was very helpful in answering all our questions even if I had to ask the question several times. I took my 12yr old grandson and Cameron was respectful in answering his questions as well. When I came in I was still deciding on the right SUV for me and he was happy to let me drive the Forester as many times as it took to help me make my choice. He was attentive without being pressuring and assured me they would try and match any price from another dealership. I worked with Nick as well and he was also great. I love my new car and am happy with my choice of dealerships. I feel I made the right choice in both areas. More