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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,014 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,014 reviews

January 30, 2019

Excellent experience Great service, John was very helpful and informative. Nice selection of cars available to browse. Dealership is is clean and easy to find. Nice job More

by Newsubaruowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2019 -

Five Star Subaru of Grapevine responded

Newsubaruowner, Congratulations on the purchase of your new Subaru. We are excited to have you as our customer and are here to continue serving you whenever technology or care questions arise. Thank you, Stephen Johnston, Sales Manager

January 30, 2019

Quick and easy purchase Loved this dealership, came from another Subaru dealership that kept pressuring me to buy every add on and to finance with them even though I had ever More

by Santos301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2019 -

Five Star Subaru of Grapevine responded

Santos, We are happy to have had the chance to take the pressure out of car shopping. Congratulations on the purchase of your first brand new car and we are excited it was a Subaru! Enjoy, Stephen Johnston, Sales Manager

January 30, 2019

Wonderful Cutomer Service My wife and I had been searching for a Subaru Outback. Grapevine had the best price on a very low mileage Outback. Better than I could find anywher More

by Tweldon67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2019 -

Five Star Subaru of Grapevine responded

Tweldon67, We very much appreciate you and your wife traveling to our Grapevine location for your purchase. It would be our pleasure to help you again when you are ready to purchase an Outback. In the meantime, enjoy your new ride. Thank you, Stephen Johnston, Sales Manager

January 30, 2019

Subaru Wrx Darrell was easy to work with and the staff overall were friendly. Would recommend to anyone looking for a Subaru..!!! When I’m ready for an upgrade More

by Jhancey23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Five Star Subaru of Grapevine responded

Jhancey23, Congratulations on the purchase of your pre-owned WRX! We welcome you back any time to review its features or help with its maintenance. Serving you for years to come is our goal. Thank you, Stephen Johnston, Sales Manager

January 29, 2019

Very wonderful experience I am very picky about my vehicles, I only buy one every 8-10 years, and this dealership was wonderful! Jennifer my salesman, John the manager, and Be More

by Angrene25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon and Bentley, Jennifer Schauer
Jan 29, 2019 -

Five Star Subaru of Grapevine responded

Angrene25, It is exciting to have you driving the great Subaru brand! Thank you for recognizing our team and Jennifer's efforts during the purchasing process. We look forward to helping you anytime you have automotive concerns. Take Care, Stephen Johnston, Sales Manager

January 29, 2019

Jennifer at Subaru Grapevine Jennifer made my experience quick, efficient, and extremely pleasant! She was professional and personable. Bentley in financing was also very informat More

by Hbisel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Schauer
Jan 29, 2019 -

Five Star Subaru of Grapevine responded

Hbisel, Thank you for shopping with Jennifer and our team. We look forward to serving your future auto needs. Enjoy your new ride, Stephen Johnston, Sales Manager

January 29, 2019

Clay crushed it! Clay is awesome and good at communication. It's hard to find a sale person I like that isn't obnoxious and Clay is the opposite it that. He is ridicul More

by KatieWillis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Five Star Subaru of Grapevine responded

KatieWillis, It is great to hear Clay served you with efficiency during your shopping experience. If you would like to review any of your new Subaru's feature, please let us know. Thank you for being our customer, Stephen Johnston, Sales Manager

January 29, 2019

Best new car purchase experience EVER! Jennifer went beyond expectations in securing exactly the car that I had in mind. She was very pleasant and informative throughout the entire process. More

by JB_Subaru_fan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Schauer
Jan 30, 2019 -

Five Star Subaru of Grapevine responded

JB_Subaru_fan, How nice to hear your found working with Jennifer a pleasant experience. We would love the opportunity to help you again with the same 5-star treatment. Thanks for sharing and enjoy your new Subaru, Stephen Johnston, Sales Manager

January 29, 2019

Seamless Traveling out of town for the best price, found a gem in the customer service. Hands down the best customer car buying experience. Thanks again! More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Five Star Subaru of Grapevine responded

Gary, Thank you for traveling to get to Subaru of Grapevine for your new vehicle. We appreciate your business and are always available by phone at 817-438-1700 for advice or instruction on its features. Safe travels, Stephen Johnston, Sales Manager

January 26, 2019

Dustin was great!! There were a few hiccups with the order of my new 2019 Ascent but it was made right! They did what was right to correct the situation. More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2019 -

Five Star Subaru of Grapevine responded

Dawn, Having the opportunity to work with you on the purchase of your Ascent is appreciated by our team. Thank you for your patience and understanding during the ordering process. We appreciate you and your business. Take Care, Stephen Johnston, Sales Manager

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